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Hotel Ortuella

2.0 star property
Ortuella hotel in Valle de Trápaga area

Choose dates to view prices

Photo gallery for Hotel Ortuella

Exterior
Bar (on property)
Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Single Room | Bathroom | Shower, free toiletries, hair dryer, bidet
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Avenida Bilbao S/n Pol Granada 1, Ortuella, 48530
  • Bilbao Exhibition Centre
    ‪6 min drive‬
  • Port of Bilbao
    ‪7 min drive‬
  • San Mames Stadium
    ‪11 min drive‬
  • Bilbao (BIO)
    ‪19 min drive‬

Room options

View all photos for Single Room

Single Room | Bathroom | Shower, free toiletries, hair dryer, bidet

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Bathroom sink

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Ortuella

Valle de Trápaga stay.Your stay at this Valle de Trápaga hotel places you within 3 miles (5 km) of Museo de la Mineria del Pais Vasco and Vizcaya Bridge. Playa de las Arenas and Txakugurgune-Las Canteras Dog Park are also within 3 miles (5 km).

What's nearby

  • Vizcaya Bridge - 5 min drive - 2.4 miles
  • Bilbao Exhibition Centre - 6 min drive - 4.2 miles
  • Port of Bilbao - 7 min drive - 5.3 miles
  • San Mames Stadium - 11 min drive - 7.2 miles
  • Guggenheim Museum Bilbao - 13 min drive - 9.4 miles

Getting around

  • Portugalete Metro Station - 4 min drive
  • Ortuella Urioste Station - 8 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪Las Quinielas - ‬18 min walk
  • ‪Saint Patricks Café - ‬12 min walk
  • ‪Boulevard Kafe Antzokia - ‬13 min walk
  • ‪Sidreria Amaike - ‬6 min drive
  • ‪Goizalde - ‬12 min walk

About this property

Hotel Ortuella

Ortuella hotel in Valle de Trápaga area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ortuella. Free self parking is available.

This Ortuella hotel is smoke free.

  • 20 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ortuella offers 20 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 2.75 to 5.60 for adults and EUR 2.75 to 5.60 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are available for EUR 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 2.75 to 5.60 for adults, and EUR 2.75 to 5.60 for children
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella

Frequently asked questions

How close is Hotel Ortuella to the airport?

Hotel Ortuella is 13.5 mi (20-min drive) away from the Bilbao Airport (BIO) airport, the closest popular airport to the property.

Does Hotel Ortuella have an airport shuttle?

Airport shuttle services are not available at Hotel Ortuella.

How close is Hotel Ortuella to the beach?

This hotel is 13.9 mi (30-min drive) from Sopelana Beach and 5.7 mi (16-min drive) from Cala del Vivero. Don't forget your sunscreen!

Does Hotel Ortuella offer free breakfast?

Free breakfast isn’t offered at Hotel Ortuella, but continental breakfast is offered for a fee of between EUR 2.75 and 5.60 for adults, EUR 2.75 and 5.60 for children.

Is there a casino at Hotel Ortuella?

No, there is no casino at this hotel, but Gran Casino Bilbao (15-min drive) is nearby.

What time is check-in at Hotel Ortuella?

Check-in begins at 1:00 PM.

Is there free parking at Hotel Ortuella?

This hotel offers free self parking.

Does Hotel Ortuella have a pool?

Hotel Ortuella does not have a pool.

Does Hotel Ortuella have a restaurant?

Hotel Ortuella is home to Restaurante HotelOrtuella, which features local and international cuisine.

Does Hotel Ortuella have a spa?

There are no spa services available at this hotel.

How close is Hotel Ortuella to downtown Ortuella?

Hotel Ortuella is 0.6 mi away from Ortuella.

Hotel Ortuella Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 39 out of 89 reviews
Rating 8 - Good. 33 out of 89 reviews
Rating 6 - Okay. 12 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Very clinical internally no nearby bars - the on site cafe/bar - uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover

We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao
Stayed 1 night in Nov 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Stayed 1 night in Jun 2024

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Stayed 1 night in Oct 2023

4/10 Poor

Alan

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Oct 2022

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK
Stayed 1 night in Sep 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for motorcycle stopover before ferry

Great secure free garage parking. Basic but comfortable accommodation and clean. I would happily stay here again if taking a morning ferry from Bilbao
Stayed 1 night in May 2022

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities

Handy stopover for ferruginous

Very handy stopover for ferry next morning. Secure and safe underground carpark. Food was available but cannot comment as we did not partake. Bed a bit hard and pillow a bit lumpy for me. Very clean. Overall would use again.
Stayed 1 night in Aug 2021

6/10 Okay

N

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not for us

The room was clean but smelt of drains and mosquito were an issue. All of us didn’t get a good nights sleep. It was a short stay, did the trick, but wouldn’t stay again.
Stayed 1 night in Aug 2020

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Friendly service, good quality hotel and near Port but rather difficult to locate
Stayed 1 night in Feb 2020

6/10 Okay

Steven

Liked: Room comfort
Hotel is located on industrial estate, We booked this hotel as it was conveniently located for access to port for the ferry,
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Underground locked free parking, fast efficient check in, nice quiet clean room, nice food available in site, and a good continental breakfast before the ten minute journey to the ferry! Thank you, Great service.
Stayed 1 night in Oct 2019

8/10 Good

Ingrid

Liked: Cleanliness, staff & service
Hotel was in the middle of an industrial estate,it was a little difficult to find.
Stayed 1 night in Sep 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Very good hotel to spend a night before ferry. Clean, modern comfortable and efficient. Useful bar and dining room with reasonable prices. Would recommend to anyone.
Stayed 1 night in Aug 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for overnight before ferry.

On a poligono so nothing around and only restaurant open on Monday evening was the hotel. Food okay but not a lot of choice.
Stayed 1 night in May 2019

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would go again

very good service.
Stayed 2 nights in Dec 2018

8/10 Good

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good quick stopover.

very nice hotel, bit worn in places but good overall. dinners good value, good service. Breakfast could better, not as good value as dinner.
Stayed 2 nights in Dec 2018

8/10 Good

José Ramón

Traveled with family
Liked: Cleanliness, staff & service
Estuvimos en otra ocasión y la habitaqción nos resultó pequeña para tres. En esta ocasión nos dieron una más grande y mejor, creo que era de minusválidos. El baño, la verdad, dejaba un poco que desear, muy estropeado, la ducha rajada, con sólo una mampara corta que se escapaba toda el agua, inodoro muy alto (de minusválidos)...
Stayed 1 night in Mar 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin el ruido de los camiones sería un hotel de 10

El hotel está muy bien. Habitación amplia, colchón y almohada cómoda, buena limpieza, un trato muy agradable, tanto en recepción, personal de limpieza y personal del restaurante, pero con un inconveniente: si tu habitación da a la parte de atrás, el dormir algunos días, se hace complicado ya que, la parte de atrás del hotel da al repostaje de combustuble para la gasolinera y se oye un ruido infernal de madrugada, durante dos o tres horas por los camiones cisterna al reportar el carburante.
Stayed 5 nights in Nov 2024