Hotel Palacio Muñatones

1.0 star property
Family-friendly hotel with free WiFi, connected to a shopping center in Muskiz

Choose dates to view prices

Room options

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room, Housekeeping, Garden Area

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Single Room, Housekeeping, Garden Area

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Muskiz

Seaside stay .Stay at this Muskiz hotel and you'll be within 2 miles (3 km) of La Arena Beach and 6 miles (10 km) of Port of Bilbao. Classic Car Museum is within 9 miles (15 km) and Santa Maria Church is within 12 miles (20 km).

What's nearby

  • La Arena Beach - 6 min drive - 1.2 miles
  • Port of Bilbao - 8 min drive - 5.7 miles
  • Bilbao Exhibition Centre - 12 min drive - 9.7 miles
  • San Mames Stadium - 17 min drive - 12.7 miles
  • Sopelana Beach - 23 min drive - 14.4 miles

Getting around

  • Muskiz Station - 3 min drive
  • Portugalete Metro Station - 10 min drive
  • Bilbao Airport (BIO) - 25 min drive

Restaurants

  • â€ȘBar Donibane - ‬20 min walk
  • â€ȘWaitaki - ‬3 min drive
  • â€ȘRestaurante Meatzari - ‬3 min drive
  • â€ȘLa Mala Juana - ‬3 min drive
  • â€ȘItxas-Mendi - ‬3 min drive

About this property

Hotel Palacio Muñatones

Family-friendly hotel with free WiFi, connected to a shopping center in Muskiz
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center and coworking spaces are available. A health club, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Palacio Muñatones. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Muskiz hotel.

  • 13 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Palacio Muñatones offers 13 accommodations with safes and hair dryers. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Health club
  • Mini golf
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Separate dining area

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in from 1:00 PM - 11:30 AM and 8:00 AM - 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 5 2025 to January 31 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Business center
  • Daily housekeeping
  • Golf course
  • Laundry facilities
  • Shuttle services
The property will be renovating from September 1 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
The following facilities are closed on Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 5.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Palacio Muñatones Muskiz
Hotel Palacio Muñatones
Palacio Muñatones Muskiz
Palacio Muñatones
Hotel Palacio Muñatones Hotel
Hotel Palacio Muñatones Muskiz
Hotel Palacio Muñatones Hotel Muskiz

Frequently asked questions

How close is Hotel Palacio Muñatones to the airport?

Hotel Palacio Muñatones is 19.4 mi (25-min drive) away from the Bilbao Airport (BIO) airport, the closest popular airport to the property.

Does Hotel Palacio Muñatones have an airport shuttle?

Airport shuttle services are not available at Hotel Palacio Muñatones.

How close is Hotel Palacio Muñatones to the beach?

This hotel is 1.5 mi (3-min drive) from La Arena Beach and 19.3 mi (34-min drive) from Sopelana Beach. Don't forget your sunscreen!

Does Hotel Palacio Muñatones offer free breakfast?

Free breakfast isn’t provided at Hotel Palacio Muñatones, but buffet breakfast is offered for a fee of EUR 9 for adults and EUR 5.00 for children. It's available every day from 7:30 AM to 10:30 AM. Please note that breakfast will be unavailable between June 5 2025 and January 31 2026 (subject to change).

Is there a casino at Hotel Palacio Muñatones?

No, there is no casino at this hotel, but Gran Casino Bilbao (21-min drive) is nearby.

What time is check-in at Hotel Palacio Muñatones?

Check-in start time: 1:00 PM; Check-in end time: 11:30 AM.

Is there free parking at Hotel Palacio Muñatones?

This hotel offers free self parking.

Does Hotel Palacio Muñatones have a pool?

Hotel Palacio Muñatones does not have a pool.

Does Hotel Palacio Muñatones have a restaurant?

Yes, there is a restaurant on site. One of the dining venues will be unavailable from June 5 2025 to January 31 2026 (dates subject to change). The dining venue(s) are closed on Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, and during Ramadan. The property will be renovating the dining venue(s) from September 1 2025 to April 30 2026 (completion date subject to change).

Does Hotel Palacio Muñatones have a spa?

There are no spa services available at this hotel.

How close is Hotel Palacio Muñatones to downtown Muskiz?

Hotel Palacio Muñatones is 0.8 mi away from Muskiz.

Hotel Palacio Muñatones Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 78 reviews
Rating 8 - Good. 37 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a one night stay before catching the ferry home. Our original hotel cancelled our reservation ( no reason given) and this one was arranged by hotels.com as an alternative. Having read the reviews I wasn’t really looking forward to the last night of our holiday and I was proved right. Check in was difficult as the manager struggled with the booking system. We weren’t shown to the room which was very basic with no air conditioning. The parking area had been taken over by a fun fair and although we did find an alternative it was stressful. One good thing was the beer garden which was a shady place to sit. I would think carefully about booking this hotel and Hotels.com need to assess whether to keep recommending it on their site especially for the price charged.
Stayed 1 night in Jun 2025

6/10 Okay

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but not a great location

It’s a modern hotel with nice style and nice decor. It has very safe gated car park which was great for my motorbike. Breakfast was a nice simple buffet. It is used a lot for overnight stays before catching the ferry. There are no restaurants or shops nearby. The downside is the location which overlooks a smelly refinery that makes the whole area unpleasant. I stayed 2 nights and while it’s a nice Hotel internally I doubt I’ll stay there again
Stayed 2 nights in Apr 2025

10/10 Excellent

Mairead

Stayed 1 night in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is OK for a one night stay in order to take the ferry next day. The hotel was clean and the room was comfortable enough. Unfortunately it is right next to an oil refinery which polutes the atmosphere. On a very warm night we were unable to leave the window open because of this.
Stayed 1 night in Jul 2024

6/10 Okay

christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Good, except the mattress.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely family run hotel, sensitively restored to a high standard in a small residential area just outside Muskiz. Friendly and helpful staff. Rooms are beautifully furnished. Although it is advertised as having a restaurant, it does not serve evening meals and we were directed to the local town which was very run down and although there were a few bars open, none served food and the restaurants we found were all closed. The factory referred to in other posts is in fact a massive oil refinery supplying 11,000 l oil daily and is a massive blot on the landscape. Though we could not see it from our room, nor does it produce any significant noise or fumes, it is hard to ignore.
Stayed 1 night in May 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Industrial landscape but convenient

Like many other reviews, this hotel is in a great location for a one night stay before the ferry. But, the oil refinery outside the window isn’t great!!
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location for ferry port.

Good location if catching the ferry for Bilbao with a lovely beach and restaurants 5 minutes drive away. Hotel was very comfortable and nicely decorated. Continental breakfast was good and varied. Refinery is a bit of an eyesore during the day but as it was a quick stopover it didn't worry us and at night it looked quite nice all lit up.
Stayed 1 night in Oct 2023

8/10 Good

Antony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good although view from bedroom window of vast industrial complex not great
Stayed 1 night in Oct 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Oct 2023

8/10 Good

Darlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and friendly staff, but they knew little english so we had to speak in broken languages
Stayed 1 night in Sep 2023

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, bad location

Lovely, clean, ambient hotel with a friendly service, but right next to a noisy and smelly factory plant right out of the window
Stayed 1 night in Sep 2023

8/10 Good

P.BH.

Stayed 1 night in Aug 2023

8/10 Good

S R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop

Excellent location for Bilbao Ferry Port, interesting building, Good Breafkast everyone very helpful. Positioning of hotel next to Oil Refinery not so good with a constant hum from the machinery. Good overnight stop.
Stayed 1 night in Jun 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Sean

Stayed 1 night in May 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, excellent staff and service. The room was very comfortable and clean. Comfy bed. Wouldn’t hesitate to stay again and recommend.
Stayed 1 night in May 2022

8/10 Good

Mary

Stayed 1 night in May 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely cabin room

We had one of the outside cabin rooms which was lovely - nicely decorated & very clean. The hotel is well located for access to the port & the town, but still quiet. The downside of this location is the oil refinery right next door but as the cabins face in to the garden area it’s not a problem. In fact it’s quite spectacular at night when it’s all lit.
Stayed 1 night in Oct 2021

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort

Convenient for the Bilbao ferry terminal

The hotel is convenient for sailing from Bilbao ferry terminal, but is next to an industrial suburb, so the outlook is not great. Hotel is friendly and adequately appointed. The staff speak no English but somehow communication is achieved. The breakfast was fine, the dinner very simple with a choice of only two main dishes, but adequate and reasonably priced.
Stayed 1 night in Oct 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couple and in the hotel beautifully finished tasteful modern right on the coast ideal. Off on your way to the ferry
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building. Cute quirky rooms. Clearly quality with marble shower. Super friendly member of staff. Thought breakfast little expensive for continental but adequate. Would recommend
Stayed 1 night in Jul 2021