Communication was good until I got the “hope you enjoyed your stay” email which I got less than four hours after finally being able to check in. I had asked to have early check-in 5 days prior to stay and was told to check back the day of. Once we were able to check in, half drank Starbucks cup left in the window sill, towel, rack, and toilet paper holder were broken and or missing so the toilet paper sat on the counter. Jacuzzi tub highlighted in one of the bedrooms, but could not use as no plug for drain anywhere. I had advised there would be five of us staying, and they left us with two towels. When I brought this to the hosts attention, he apologized and said he would have someone send over additional towels. No one ever did. When I questioned him about it later that night, I never received any further responses. I then sent a check out email and asked him to confirm receipt and never received a response as well. $400 for 20 hours, ridiculous.