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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
3.5-star ski hotel near Snow Summit

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Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
Exterior
Seasonal outdoor pool
Lobby
Dinner served, American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Place, Snow Summit
    ‪17 min walk‬
  • Place, The Village
    ‪3 min drive‬
  • Place, Bear Mountain Express Lift
    ‪6 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.6 out of 10
Exceptional
(38 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(40 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(19 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(35 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(41 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room) | Iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

  • 300 sq ft
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Big Bear Lake

Near the slopes.Within a 15-minute walk of this Winter Park hotel, you'll find Bear Valley Community Hospital and Eagle Point. The Village and Interlaken Shopping Center are also within 2 miles (3 km).

What's nearby

  • Snow Summit - 17 min walk - 0.9 miles
  • The Village - 3 min drive - 1.9 miles
  • Big Bear Visitor Center - 3 min drive - 1.9 miles
  • Big Bear Marina - 4 min drive - 2.4 miles
  • Bear Mountain Express Lift - 6 min drive - 2.6 miles

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Mountain Munchies - ‬15 min walk

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5-star ski hotel near Snow Summit
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. For a fee, parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2077 sq ft of conference space
  • 193 sq m of conference space
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Oct 26 - Oct 27
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Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 15 mi
  • Free shopping center shuttle
  • Free theme park shuttle
  • Uncovered self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Ski storage
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)
  • Uncovered self parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

How close is Chateau Big Bear Boutique Hotel, BW Signature Collection to the airport?

Chateau Big Bear Boutique Hotel, BW Signature Collection is 39.4 mi (72-min drive) away from the San Bernardino, CA (SBD-San Bernardino Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on Nov 5, 2025 start from $112.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at Chateau Big Bear Boutique Hotel, BW Signature Collection.

How close is Chateau Big Bear Boutique Hotel, BW Signature Collection to the beach?

This hotel is 1.5 mi (3-min drive) from Swim Beach.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection offer free breakfast?

Chateau Big Bear Boutique Hotel, BW Signature Collection does not offer free breakfast. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, there is no casino at this hotel.

What time is check-in at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in start time: 4 PM; Check-in end time: 5 AM.

Is there free parking at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Free parking is not available at this hotel. Self parking is available for USD 20 per night.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Chateau Big Bear Boutique Hotel, BW Signature Collection features a seasonal outdoor pool. The pool is closed seasonally each year from October 1 to May 31.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a restaurant?

Chateau Big Bear Boutique Hotel, BW Signature Collection is home to Tiffany's Bistro, which features American cuisine and happy hour.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a spa?

There are no spa services available at this hotel.

How close is Chateau Big Bear Boutique Hotel, BW Signature Collection to downtown Big Bear Lake?

Chateau Big Bear Boutique Hotel, BW Signature Collection is 1.7 mi away from Big Bear Lake.

Reviews

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 619 out of 1011 reviews
Rating 8 - Good. 235 out of 1011 reviews
Rating 6 - Okay. 85 out of 1011 reviews
Rating 4 - Poor. 29 out of 1011 reviews
Rating 2 - Terrible. 43 out of 1011 reviews

Reviews

10/10 Excellent

cary

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and they made everthing amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Just a couple of hours away from home and it felt like another world. Quiet and relaxing. Nice pool. All the employees we came in contact with were very friendly. The daily breakfast was amazing. Lots of seating and great spread/choices. We took advantage of the game room, played Pool and table hockey (both my favorite) they also have other table game (soccer) and game boards. Room was clean and comfortable. Used two of the bathrooms in the main floor which were also very clean and well stocked. Will definitely be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

GABRIEL

Disliked: Staff & service

Okay stay.

No cleaning daily unless requested. Even then it was barely cleaned. Food was good and the bistro was as well. Hotels.com and trip advisor say there is parking included but was shocked I had to pay $80 for parking.
Stayed 4 nights in Jul 2025

6/10 Okay

Anna

Stayed 2 nights in Mar 2025

10/10 Excellent

Ming-Chun

Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is comfortable, well cared for, and clean, though the price should advertise a parking fee of $20 per day.
Stayed 1 night in Jul 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness
Lovely weekend . We had a city wide power outage during our stay and the staff was so helpful with flashlights and lanterns. Before the power went out, piano lounge and bar was so relaxing. Would definitely recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was beautiful and excellent location
Stayed 4 nights in Jul 2025

8/10 Good

Edgar

Liked: Cleanliness
Go
Stayed 1 night in Apr 2025

10/10 Excellent

Shafeeq Nawaz

Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot would stay again

Great spot. Plenty of Parking’s Helpful staff with great location. Also walking trail behind the hotel and coffee skateshoo and donuts and the zoo up the street. Beds were comfy, rooms were clean. Wish we could bring our dog. A big game room too if you like that kind of thing.
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Stayed 1 night in Jul 2025

10/10 Excellent

colleen

Traveled with group
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
The stay was ok. There was some hair in my bed and the shower faucet was falling out from the wall. Besides that decent hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Vickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great visit

We have stayed here several times and always enjoyed it. The pool area is great for relaxing and the pool is larger than most. Breakfast food options are standard but good. Location is great - near the lake, the village, grocery stores. Friendly and helpful staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is horrible
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, Great Breakfast

Great breakfast and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Jun 2025