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Grand TW Batam Center Hotel & Convention

3.0 star property
3-star Edwardian hotel near Batam Center Shopping Area

Choose dates to view prices

Photo gallery for Grand TW Batam Center Hotel & Convention

A swimming pool with a wooden deck, surrounded by lounge chairs and umbrellas, and a glass balustrade above.
A modern hotel with a prominent entrance, a vertical light feature, and a sign indicating it is a Shariah-compliant hotel.
A gym with treadmills, exercise balls, and weights.
A woman in a white dress sitting at a table with a man in a white shirt. They are in a room with a brick wall and a window with a grid pattern.
A spacious lobby with a reception desk, a large mural, and a glass entrance.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Komp Raffles City Block E no 6 - 9, Batam Centre, Batam, Batam Island, 29465
  • Place, Mega Mall
    ‪4 min drive‬
  • Place, Batam Centre
    ‪4 min drive‬
  • Place, Batam Center Shopping Area
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪26 min drive‬

Room options

View all photos for Modern Deluxe Queen

A modern hotel room with a large bed, a desk, a chair, and a painting of a landscape.

Modern Deluxe Queen

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Deluxe Triple

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Modern Deluxe Triple

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board (on request)

Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Modern Deluxe

A modern hotel room with a large bed, a desk, a flat-screen TV, and a painting of a sunset over water.

Grand Modern Deluxe

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 2

View all photos for Suite

A modern hotel room with a large bed, a wooden headboard, and a bedside table with a lamp.

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Modern Deluxe Room

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted TV.

Grand Modern Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Modern Deluxe Twin

A hotel room with two beds, a large window with curtains, a painting of a beach, and a coffee maker on the table.

Modern Deluxe Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a TV, and a painting of a coastal scene.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, a chair, and a painting of a landscape.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Batam

City center stay.Within 2 miles (3 km) of this Batam hotel, you'll find Batam Center Shopping Area and Batam Centre Ferry Terminal. Batam Centre and Mega Mall are also within 2 miles (3 km).

What's nearby

  • One Batam Mall - 10 min walk - 0.6 miles
  • Maha Vihara Duta Maitreya Buddhist Temple - 14 min walk - 0.8 miles
  • Mega Mall - 4 min drive - 1.4 miles
  • Batam Centre - 4 min drive - 1.7 miles
  • Batam Center Shopping Area - 4 min drive - 1.7 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 22 min drive

Restaurants

  • ‪Love Seafood Restaurant - ‬5 min walk
  • ‪Ikinokoru Plant-Based Japanese Cafe & Resto - ‬11 min walk
  • ‪Cheryl Coffee & Toast - ‬10 min walk
  • ‪ta.ti.do Cofee Roasters - ‬5 min walk
  • ‪Hikirin - ‬9 min walk

About this property

Grand TW Batam Center Hotel & Convention

3-star Edwardian hotel near Batam Center Shopping Area
Grand TW Batam Center Hotel & Convention offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand TW Batam Center Hotel & Convention. Free self parking is available.

Smoking is allowed in designated areas at this Edwardian Batam hotel.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2011
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand TW Batam Center Hotel & Convention offers 60 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. 29-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: IDR 80,000 to 100,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • No elevator

Room amenities

Entertainment

  • 29-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Shared accommodations

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 80000 to 100000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Batam Centre
Sahid Batam Center Hotel & Convention Hotel
Hotel Batam Centre
Sahid Batam Center Hotel & Convention Batam
Sahid Batam Center Hotel & Convention Hotel Batam

Frequently asked questions

How close is Grand TW Batam Center Hotel & Convention to the airport?

Grand TW Batam Center Hotel & Convention is 7.6 mi (22-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at Grand TW Batam Center Hotel & Convention?

As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at Grand TW Batam Center Hotel & Convention on Aug 6, 2026 start from $33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand TW Batam Center Hotel & Convention have an airport shuttle?

Airport shuttle services are not available at Grand TW Batam Center Hotel & Convention.

How close is Grand TW Batam Center Hotel & Convention to the beach?

This hotel is 14.4 mi (38-min drive) from Nongsa Beach.

Does Grand TW Batam Center Hotel & Convention offer free breakfast?

Free breakfast isn’t provided at Grand TW Batam Center Hotel & Convention, but buffet breakfast is offered for a fee of between IDR 80000 and 100000 per person.

Is there a casino at Grand TW Batam Center Hotel & Convention?

No, there is no casino at this hotel.

What time is check-in at Grand TW Batam Center Hotel & Convention?

Check-in begins at 2 PM.

Is there free parking at Grand TW Batam Center Hotel & Convention?

This hotel offers free self parking.

Does Grand TW Batam Center Hotel & Convention have a pool?

Grand TW Batam Center Hotel & Convention features an outdoor pool and a children's pool.

Does Grand TW Batam Center Hotel & Convention have a restaurant?

Grand TW Batam Center Hotel & Convention is home to Bellini Restaurant, which features pool views.

Does Grand TW Batam Center Hotel & Convention have a spa?

There are no spa services available at this hotel.

How close is Grand TW Batam Center Hotel & Convention to downtown Batam?

Grand TW Batam Center Hotel & Convention is 1.8 mi away from Batam.

Grand TW Batam Center Hotel & Convention Reviews

Reviews

6.8
Rating 10 - Excellent. 16 out of 114 reviews
Rating 8 - Good. 45 out of 114 reviews
Rating 6 - Okay. 26 out of 114 reviews
Rating 4 - Poor. 18 out of 114 reviews
Rating 2 - Terrible. 9 out of 114 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Win

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Chai yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stayed 1 night in Mar 2025
Verified review

8/10 Good

CHEE KWONG

Liked: Cleanliness, amenities, property conditions & facilities
Wi-Fi is excellent. Zumba class is great. Massive Gym - 3 Storey. Unfortunately, 2 gyms equip down. No repair done. Breakfast for this hotel is more like 3rd class, not worth it.
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Gopinathan

Liked: Staff & service
Disliked: Property conditions & facilities
Swimming pool was dirty and seems Lack of maintenance. Aircon in the room not cold enough.
Stayed 2 nights in Mar 2024
Verified review

4/10 Poor

ARDY

Disliked: Cleanliness, amenities, property conditions & facilities
The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card access, and the hotel got 2 entrance,, one entrance got security guard, the other none at all, Just imagine if the robber/Criminal come in to your Hotel Room. Overall Not worth it,, My stay in IBIS STYLE hotel previous day was worth it than this hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room are spacious and clean The towel smells very fresh 3 story Gym, Fitness area.. massive To be recommended
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

CaseyWong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Cues for the pool table unusable. Great singer at the 9th-floor bar. Good experience all round
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room, breakfast and their service. Very fast response. The food is really indonesia taste. Nice n delicious.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Location is great and easy to find food
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Verified traveler

1. The room toilet area is not well cleaned. 2. While I was talking to the front office staff over the phone she disconnected the line halfway. 3. I booked two rooms, but I didn’t get my correct room on the first day, I stayed in a small room. Only on the second day they gave me bigger room. 4. The front office manager Mr. Tony was very helpful.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s worth your money, near to Malls conveniently

Wanderful, the room for 3 person is really spacious and my Son get to sleep comfortably. Usually he will have to use the extra roll bed which is uncomfortable.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Rossie

Disliked: Property conditions & facilities
The staff at check in front office wasnt friendly.
Stayed 1 night in May 2019
Verified review

8/10 Good

jumahat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel with friendly staff

hotel room is clean. location not so good . staff are polite and friendly.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet spread was excellent. Friendly staff. Near to good barber shop and Sports massage shop. Good workout and swimming pool
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hot hotel

Room smelly, aircon not cold !!!! Not recommended.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. Comfortable, clean and room was big.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
this was my second time stay this hotel and yet it seem to be so dissapointed with the room that we stay. It seem to be too much problem:- 1) Aircon not cold 2) room too small 3) early morning want to shower no water in all room that my family stay At first I taught is only my room but i call my the other family members room and they complaint the same issue. Total I book 4 room and all the room no water.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
this was my second time stay this hotel and yet it seem to be so dissapointed with the room that we stay. It seem to be too much problem:- 1) Aircon not cold 2) room too small 3) early morning want to shower no water in all room that my family stay At first I taught is only my room but i call my the other family members room and they complaint the same issue. Total I book 4 room and all the room no water.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Charlie

Nice place, room is clean. Staff friendly and helpful. Recommended to stay here for holiday or work.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap hotel. Friendly staff. But the breakfast food is cold and not much variety.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Excellent Enjoyed Recommend to my friends and relatives
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Moleya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again for my next trip
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

The people who services you are warm and friendly. They will go out their way to help you.
Stayed 9 nights in May 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Good for one night

Room was not cleaned properly. Water stuck while showering. Aircon was cool enough.

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