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Aston Batam Hotel & Residence

3.5 star property
3.5-star hotel near Batam Centre Ferry Terminal

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Photo gallery for Aston Batam Hotel & Residence

Front of property - evening/night
Outdoor pool
Gym
Lobby
Daily buffet breakfast (IDR 180000 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444
  • Place, Nagoya Hill Mall
    ‪13 min walk‬
  • Place, BCS Mall
    ‪5 min drive‬
  • Place, Grand Batam Mall
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Two Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 4

View all photos for Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 3

View all photos for Deluxe King

Free toiletries, hair dryer, slippers, towels

Deluxe King

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Aston Suite

Aston Suite | In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family

Deluxe Family | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

8.0 out of 10
Very good
(1 review)
  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier (Apartment Building)

Deluxe Premier (Apartment Building) | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier (Apartment Building)

  • City view
  • 436 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 3 Bedrooms

  • City view
  • 1259 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Double

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 3

View all photos for Junior Suite Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Located At Apartment

  • Sleeps 2

View all photos for Junior Suite Apartment (Apartment Building)

Junior Suite Apartment (Apartment Building) | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Apartment (Apartment Building)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Three Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Three Bedroom Apartment

  • Sleeps 6

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

  • Sleeps 3

View all photos for Family Studio

In-room safe, desk, soundproofing, iron/ironing board

Family Studio

  • Sleeps 3

View all photos for Studio Plus

In-room safe, desk, soundproofing, iron/ironing board

Studio Plus

  • Sleeps 2

View all photos for Studio

In-room safe, desk, soundproofing, iron/ironing board

Studio

  • Sleeps 2

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Aston Suite

In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Three Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Premier Located At Apartment

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier Located At Apartment

  • Sleeps 2

View all photos for Studio Style King Room

In-room safe, desk, soundproofing, iron/ironing board

Studio Style King Room

  • Sleeps 2

View all photos for Studio Style Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Studio Style Twin Room

  • Sleeps 2

About the neighborhood

Batam

In Batam .Within 2 miles (3 km) of this Batam hotel, you'll find Nagoya Hill Mall and BCS Mall. Grand Batam Mall and Maha Vihara Duta Maitreya Buddhist Temple are also within 2 miles (3 km).

What's nearby

  • Nagoya Hill Mall - 13 min walk - 0.7 miles
  • BCS Mall - 5 min drive - 1.4 miles
  • Grand Batam Mall - 5 min drive - 1.4 miles
  • Maha Vihara Duta Maitreya Buddhist Temple - 7 min drive - 1.4 miles
  • Batam Centre Ferry Terminal - 13 min drive - 3.5 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Pisang Keju Terowongan - ‬3 min walk
  • ‪Cafe Bukit Cinta (CaBuCi) - ‬15 min walk
  • ‪Cafe Savonta - ‬15 min walk
  • ‪Warung Mr. Lidi - ‬13 min walk
  • ‪Warung Makan Mas Jatmo - ‬3 min walk

About this property

Aston Batam Hotel & Residence

3.5-star hotel near Batam Centre Ferry Terminal
Aston Batam Hotel & Residence offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Aston Batam Hotel & Residence also features a terrace, concierge services, and laundry facilities. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Batam hotel.

  • 232 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Aston Batam Hotel & Residence offers 232 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 180,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 1 2026 to July 31 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 450000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 160000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property is also known as

Aston Batam Hotel
Aston Batam
Aston Batam & Residence Batam
Aston Batam Hotel & Residence Hotel
Aston Batam Hotel & Residence Batam
Aston Batam Hotel & Residence Hotel Batam

Frequently asked questions

How close is Aston Batam Hotel & Residence to the airport?

Aston Batam Hotel & Residence is 11 mi (26-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at Aston Batam Hotel & Residence?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Aston Batam Hotel & Residence on Apr 28, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aston Batam Hotel & Residence have an airport shuttle?

Aston Batam Hotel & Residence offers an airport shuttle from 6 AM to 11 PM, on request, for a charge of IDR 160000. per vehicle, one-way.

How close is Aston Batam Hotel & Residence to the beach?

This hotel is 16.8 mi (41-min drive) from Nongsa Beach.

Does Aston Batam Hotel & Residence offer free breakfast?

Free breakfast isn’t provided at Aston Batam Hotel & Residence, but buffet breakfast is offered for a fee of IDR 180000 for adults and IDR 100000 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a casino at Aston Batam Hotel & Residence?

No, there is no casino at this hotel.

What time is check-in at Aston Batam Hotel & Residence?

Check-in begins at 2 PM.

Is there free parking at Aston Batam Hotel & Residence?

This hotel offers free self parking and valet parking.

Does Aston Batam Hotel & Residence have a pool?

Aston Batam Hotel & Residence features an outdoor pool and a children's pool. One of the pools will be unavailable from April 1 2026 to July 31 2026 (dates subject to change).

Does Aston Batam Hotel & Residence have a restaurant?

Aston Batam Hotel & Residence is home to Basil Restaurant, which features local and international cuisine.

Does Aston Batam Hotel & Residence have a spa?

There are no spa services available at this hotel.

How close is Aston Batam Hotel & Residence to downtown Batam?

Aston Batam Hotel & Residence is 1.4 mi away from Lubuk Baja.

Aston Batam Hotel & Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 429 reviews
Rating 8 - Good. 155 out of 429 reviews
Rating 6 - Okay. 35 out of 429 reviews
Rating 4 - Poor. 9 out of 429 reviews
Rating 2 - Terrible. 11 out of 429 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Niap Fong

Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

Stayed 1 night in Dec 2025

6/10 Okay

CHIN LAM

Business traveler
Liked: Staff & service
Room condition can be improved. Staff helpful and courteous.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ang Mohd Riduan Bin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fabulous
Stayed 2 nights in Oct 2025

8/10 Good

Yew Beng, Singapore

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff as a whole is extremely friendly, helpful and professional, everyone included. The buffet breakfast is very substantial and delicious. Location of hotel is excellent. Every where you want to go is just a short Grab ride away. The Grab rides are safe and affordable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Quite ok

The hotel staff were all very friendly, and the three-bedroom apartment was nice and clean. The only issue was that the air-con was a bit noisy.
Stayed 2 nights in Aug 2025

8/10 Good

danny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Zaidani

Traveled with family
Liked: Staff & service
Apartment is run down. Should consider doing some renovation. Staff are very friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Khoo

Traveled with family
Liked: Staff & service

Great Service

Great service but 3 bedrooms apartment has no sound proofing from traffic and daily prayers. Furnitures are old.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shahul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Was a nice and comfortable experience at Aston
Stayed 2 nights in Jun 2025

6/10 Okay

Sai Tim

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
This property where I stay: Shower head crashes. Swich for turning ON/OFF light outside toilet which cover come out. There's no face towels. Not a good location. There's no dinning shops nearby. Customer's Service is not good enough. Hotel's restaurant always full-housed for breakfast due to There's no other shops or restaurants to eat.
Stayed 2 nights in May 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, but they didnt have towrls by the pool. We were told to use our bath towels. Not ideal. Therexwas also no hand towels on our toom only large bath towels.
Stayed 2 nights in Feb 2025

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was good n up to my expectations however I was disappointed that there were no hand towels and floor mat and non- slip bath mat. The toilet paper was also lacking-only half a roll in each toilet which was not sufficient for 4 people
Stayed 2 nights in Feb 2025

10/10 Excellent

dewi

Stayed 1 night in Jan 2025

10/10 Excellent

Yu Yen

Stayed 2 nights in Jan 2025

10/10 Excellent

Garson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aston Batam has an amazing array of staff who attended promptly to all our requests. We stayed in a 3-bedroom residence apartment. The room was clean, tidy, and comfortable. There was an air conditioner in each room, and they provided a large 20L water cooler. The swimming pool was large enough to swim laps, which we did every morning. Breakfast was delicious with plenty of variety to satisfy even the pickiest eaters. All Grab drivers were familiar with the hotel's location. We had a fantastic time in Batam, and Aston contributed to our enjoyable stay. There were two minor issues with our apartment; the room and bathroom door locks did not lock seamlessly and the certain had a tear. As stated, these were minor.
Stayed 5 nights in Dec 2024

10/10 Excellent

Su Hia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Stayed 3 nights in Dec 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful.
Stayed 1 night in Nov 2024

4/10 Poor

Ying Xun

Traveled with family
Disliked: Property conditions & facilities
Check in time is 2:00pm but I can only check in at 4:30pm due to the room was not prepared yet,I wait at the lobby for one hour,hope improve
Stayed 2 nights in Nov 2024

6/10 Okay

Rina

Liked: Staff & service

Run-Down apartment but still comfortable

The stay was okay, acceptable. Book a junior one bedroom apartment. The apartment was run down, dull and not that clean. What i suggest to the hotel, is that do a repaint to the wall. Change the sofa, as its all so old, prepare a garbage bag for customer to use.put more deco to the apartment so that it wont be dull anymore
Stayed 2 nights in Oct 2024

8/10 Good

Sin Yee

Liked: Cleanliness, staff & service
Overall is good.
Stayed 2 nights in Oct 2024

6/10 Okay

adibah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room is alright. There is an international electrical outlet for your plugs. No usb outlet. Buffet's good. I love the herbal bar. Gym's good, big, though rowing machine spoilt. I came for their tub. Though they fixed it the hot water came out like piss at first. Made me not wanna use the tub anymore.
Stayed 1 night in Aug 2024

6/10 Okay

Kristine

Junior suite is not good

We stayed in this hotel a few times but this is the first time for junior suite which happened to be in the apartment side. The cleanliness and maintenance of room is not up to standard. The plates and cutleries are dirty and no dishwashing liquid provided. The fridge doesn't get cold. There is no hand towel and bathrobes. I had to call 2x to get it. The design of the bathroom is bad. There is no division between the lavatory and the shower. I'm always worried the water will get to the hairdryer. The drain is very slow when you shower so there's water everywhere. The wifi password indicated in the room card they provide you during check-in is not correct. Staff in the reception area are friendly, no issues there. The check-in/out is fast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kartini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024