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Ascotia off Queen

3.0 star property
3-star hotel near Sky Tower

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Photo gallery for Ascotia off Queen

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Daily continental breakfast (NZD 20 per person)
View from room
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry
  • Parking available

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland Ferry Terminal
    ‪20 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 646 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.8 out of 10
Good
(49 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

7.4 out of 10
Good
(13 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(14 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Auckland

Heart of Auckland.At this Auckland Central Business District hotel, you'll be well placed to visit Queen Street Shopping District and University of Auckland, both within a 5-minute walk. Sky Tower and Auckland Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • University of Auckland - 3 min walk - 0.2 miles
  • Sky Tower - 11 min walk - 0.6 miles
  • SkyCity Casino - 11 min walk - 0.6 miles
  • Auckland Ferry Terminal - 20 min walk - 1.1 miles
  • Spark Arena - 3 min drive - 1.6 miles

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 20 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬4 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk
  • ‪The Whitelady K Road - ‬3 min walk

About this property

Ascotia off Queen

3-star hotel near Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 9 levels
  • Built in 1996
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cribs (infant beds) are available for NZD 25 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Frequently asked questions

How close is Ascotia off Queen to the airport?

Ascotia off Queen is 13.3 mi (26-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Ascotia off Queen have an airport shuttle?

Airport shuttle services are not available at Ascotia off Queen.

How close is Ascotia off Queen to the beach?

This hotel is 6.6 mi (17-min drive) from Takapuna Beach and 7.7 mi (19-min drive) from Milford Beach. Don't forget your sunscreen!

Does Ascotia off Queen offer free breakfast?

Free breakfast isn’t provided at Ascotia off Queen, but continental breakfast is offered for a fee of NZD 20 for adults and NZD 10 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Ascotia off Queen?

No, there is no casino at this hotel, but SkyCity Casino (14-min walk) is nearby.

What time is check-in at Ascotia off Queen?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Ascotia off Queen?

Free parking is not available at this hotel. Self parking is available for NZD 35 per night.

Does Ascotia off Queen have a pool?

Ascotia off Queen does not have a pool.

Does Ascotia off Queen have a restaurant?

Yes, there is a restaurant on site.

Does Ascotia off Queen have a spa?

There are no spa services available at this hotel.

How close is Ascotia off Queen to downtown Auckland?

Ascotia off Queen is 0.6 mi away from Auckland.

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1002 reviews
Rating 8 - Good. 381 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though was a short stay, I really enjoyed it! Cozy, quiet and relaxing. I would def be back :)
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Mar 2025

4/10 Poor

Robert

The photos of the “Superior room with city view” was in fact a a room facing a car park. The rooms do not have access to air conditioning as they have removed the controls. The room was not well cleaned.. as the carpet was dirty and glasses and cups not cleaned.
Stayed 3 nights in Mar 2025

4/10 Poor

Lynette

Disliked: Room comfort

BEWARE!

Checkin was terrible! Despite having prepaid 2 nights and had stayed there on 2 previous occasions I was asked for photo ID. AS I wasnt driving and naturally didnt have my passport as I am a Kiwi travelling in NZ That wasnt possible. Despite arguing my case they were not going to allow me to stay. I have NEVER been asked this in the past at any NZ accomodation and certainly never been refused a stay. After much searching I luckily found a photo on my phone from 2 years ago of my passport which they finally accepted as ID. Interestingly 2 days later I was staying at an hotel in Wellington for a night and was NOT required to produce photo ID This is unacceptable and I will NEVER stay at Ascotia again
Stayed 2 nights in Mar 2025

8/10 Good

Steph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing staff member who checked us in - parking was awfully tight to get in and out of and limited Would have been nice to have teabags for morning cuppa - green tea is an odd acquired choice - was a nice quiet hotel - lovely place to stay though
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Stayed 3 nights in Feb 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but clean
Stayed 1 night in Mar 2025

6/10 Okay

Joshua

Stayed 5 nights in Feb 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 3 nights in Feb 2025

6/10 Okay

mark

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy, door had gaps could here everything
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

TODD, Edina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never would I have expected a hotel to not have air conditioning! Although there was an A/C wall unit, it did not work. We had to open the windows and use a fan to try to survive the warm night. It was still uncomfortably hot, and with the open windows we heard loud street noise all night. It was awful! We heard some other guests complain that they did not even have a fan. Separately, we did not have soap or shampoo in our shower. I brought this to the attention of the front desk three times over eight hours until I finally asked them to hand the soap to me so I could put it in the room. Even though we had made a non-refundable payment covering two nights, we left after one night and moved to another hotel. Although the nightly rate for this hotel is lower than other hotels nearby, it was not worth it to us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice , quiet, convene
Stayed 2 nights in Feb 2025

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at reasonable price

Great hotel in a quiet area. Room was a good size and was very clean. Staff was very nice. And its only 10-15 minutes walk from restaurants and bars
Stayed 3 nights in Feb 2025

10/10 Excellent

dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay

great place to stay. nice and quiet with good service
Stayed 1 night in Feb 2025

4/10 Poor

Bradley

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Faaolataga

Disliked: Cleanliness, staff & service, property conditions & facilities
- Electricity not working - Missed towels (didn’t get both towels) - Not updated website (buffet breakfast not available) - Dirty bed sheets (blood stains) - No air conditioning - Handwash and shampoo smelt like detergent - Very run down and not aesthetically pleasing - No room for suitcases - Unsafe PowerPoints for electrical appliances kettle (room808) - The little fan provided was filled with dust The bathroom was the nicest part of the room. Thank you
Stayed 5 nights in Feb 2025

2/10 Terrible

Scott

Traveled with partner
Disliked: Property conditions & facilities
On arrival told air con was not workig in the building in NZ hottest tie of year. We were offered a fan, which died very early in the evening. Also found that our Queen room was actually a twin (which we took becuase it was so hot and uncomfortable in the room) Toilet cistern would not full and I had to adjust to get it fixed The drain in the shower only worked slowly so it overflowed. Door on the shower had a broken hinge and left a hole that water went onto the toilet. I had been there before and it was fine, but there has obviously been no maintenance or improvements over the last half dozen years - avoid this hotel now
Stayed 2 nights in Jan 2025

4/10 Poor

Ran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty floor - there was a chocolate wrapper when I entered my room. Looks like it was not vacumed. Breakfast - they admitted me to their breakfast at 9:30am but was told to hurry up because they will be closing in 20min. Fire alarm - false fire alarm at the first day of my stay. It was such a hussle. Aircon - aircon unit does not work so I need to turn on the fan. Toilet - the shampoo and body wash was not refilled.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money
Stayed 1 night in Jan 2025

10/10 Excellent

dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great pla ce to stay.great service and clean and safe
Stayed 1 night in Jan 2025

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
The curtain rods didn’t even go across the window so curtains could shut and light coming through, tv in weird spot and couldn’t figure out how to use. Bed was quite comfy.
Stayed 1 night in Jan 2025

8/10 Good

Vogel

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasantly surprised

I was concerned about the negative reviews, but I was pleasantly surprised. Excellent and efficient check-in/check-out. Welcoming staff. Very quiet night. Easy to reach, not on a busy street (dead end). The room and bathroom are small but functional. If you are picky, you would find a few things that would benefit minor repair or painting but rally nothing major.
Stayed 1 night in Jan 2025

2/10 Terrible

Jarna

Stayed 4 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness
Overall experience was good , air conditioning did not work, it basically located on top of a hill, not too bad if you don't mind walking up a steep hill.
Stayed 4 nights in Nov 2024