Quality Inn Black Mountain-Asheville East

2.5 star property
Black Mountain guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Quality Inn Black Mountain-Asheville East

Seasonal outdoor pool
Lobby
Lobby
Free daily on-the-go breakfast
Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
585 Sr 9, Black Mountain, NC, 28711
  • Black Mountain Center for the Arts
    ‪14 min walk‬
  • Swannanoa Valley Museum
    ‪14 min walk‬
  • Lake Tomahawk
    ‪2 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪32 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Black Mountain

In Black Mountain .You'll find Black Mountain Center for the Arts and Swannanoa Valley Museum within a 15-minute walk of this Black Mountain hotel. The Merry Wine Market and White Horse Black Mountain are also within 2 miles (3 km).

What's nearby

  • Black Mountain Center for the Arts - 14 min walk - 0.8 miles
  • Swannanoa Valley Museum - 14 min walk - 0.8 miles
  • Lake Tomahawk - 2 min drive - 0.9 miles
  • Black Mountain Golf Club - 4 min drive - 1.7 miles
  • Catawba Falls - 16 min drive - 11.8 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 104 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Ole Guacamole’s - ‬20 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Quality Inn Black Mountain-Asheville East

Black Mountain guestrooms with free WiFi
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A seasonal outdoor pool, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Quality Inn Black Mountain-Asheville East. Free self parking is available.

Smoking is allowed in designated areas at this Black Mountain hotel.

  • 57 guestrooms or units
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
Quality Inn Black Mountain-Asheville East offers 57 air-conditioned accommodations with coffee/tea makers. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Black Mountain
Quality Inn Black Mountain
Quality Inn
Quality Inn Black Mountain-Asheville East Hotel
Quality Inn Black Mountain-Asheville East Black Mountain
Quality Inn Black Mountain-Asheville East Hotel Black Mountain

Frequently asked questions

How close is Quality Inn Black Mountain-Asheville East to the airport?

Quality Inn Black Mountain-Asheville East is 22.3 mi (29-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

Does Quality Inn Black Mountain-Asheville East have an airport shuttle?

Airport shuttle services are not available at Quality Inn Black Mountain-Asheville East.

Does Quality Inn Black Mountain-Asheville East offer free breakfast?

Quality Inn Black Mountain-Asheville East offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Quality Inn Black Mountain-Asheville East?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Black Mountain-Asheville East?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Quality Inn Black Mountain-Asheville East?

This hotel offers free self parking.

Does Quality Inn Black Mountain-Asheville East have a pool?

Quality Inn Black Mountain-Asheville East features a seasonal outdoor pool.

Does Quality Inn Black Mountain-Asheville East have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Black Mountain-Asheville East to downtown Black Mountain?

Quality Inn Black Mountain-Asheville East is 0.6 mi away from Black Mountain.

Quality Inn Black Mountain-Asheville East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 327 out of 844 reviews
Rating 8 - Good. 287 out of 844 reviews
Rating 6 - Okay. 149 out of 844 reviews
Rating 4 - Poor. 43 out of 844 reviews
Rating 2 - Terrible. 38 out of 844 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Walden Beske

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked in the room and ot smelled like a wet dog. Very bad and strong odor to where it made us nauseous. We immediatelycalled the front desk whoch was an older lady with whote hair. I think her name was Barbara, she was so rude. Said she would move us to the room next door, we saw a light on and looked through the window and the mini fridge was sitting on the floor out of the cabinet. There was blood on sheets, black spots on sheets. So we took the sheets off laid on comforter. We woke up to bugs on pillows and on my drinking cup, and a dead bug in bed which was not there or we did not see it wen we woke up. It was bed bugs! The establishment was so rude and said the cleaning crew was excellentand basicallyi was lying even though i had pictures. DO NOT STAY THERE
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work out the kinks

It was good i had a coach bus and had to park next door on another lot, bteakfast was ok but mo cream cheese for bagels at check out they couldn't print a receipt which i ask to email to me insteasd. But i don't see that and i need it for business.
Stayed 1 night in Jun 2025

4/10 Poor

Jerry

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Needed better housekeeping practices. Large stain on one of the bed spreads. Toilet seat loose and moved when you sat on it. Black mold inside toilet under rim.
Stayed 2 nights in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but Missing Something.

Very comfortable and clean. No hot food for breakfast as shown in pictures. No jacuzzi as listed on site. Pool was out of service. The bathroom door needed painting and there was a huge cobweb at the top of the curtain.
Stayed 3 nights in May 2025

8/10 Good

Shearron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safety and happiness.

Check-in was fast and easy, Barbara was amazing. We couldn’t get adjoining rooms but such is the life. The shower curtaining rm 215 needs attention and positioning the shower curtain presented difficulty but the water pressure was good and it heated up quickly 👍. Also I’d reserved with Hittls.com but someone on the desk one night about a week before the trip was able to add another day onto my stay without difficulty or grief. All in all my stay was good. Caution: a protruding piece of metal near the bottom of the NW staircase jabbed me in the buttocks as I stepped down from the side of my van. The injury is minor, while it tore my jeans and broke the skin causing minimal bleeding, I didn’t feel the need to report it or attempt to cause any problems, but it should be addressed to avoid future issues. There are a lot of sue happy people out there and I want Quality Inn to be there the next time I go home to visit.
Stayed 2 nights in May 2025

10/10 Excellent

Mary-Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay very clean and quite easy parking and very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Allen

Did not get towels only once did not clean my room and the door when you opened it, you had to reopen it or it would’ve kept beeping the whole time
Stayed 5 nights in May 2025

4/10 Poor

Harold

Traveled with family
The shower didn’t work. Had to change rooms. Next room had no towels. The property is old and rundown. Won’t stay there again.
Stayed 3 nights in May 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean neat and tidy rooms, excellent continental included breakfast, and tight across the road from petrol stations, grocery stores and takeaway
Stayed 1 night in May 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We had a room that faced the street. It was rather noisy. There were NO towel racks in the room. That was very inconvenient and an amazing oversight.
Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Liked: Staff & service

Quality Inn - Black Mountain

Pretty good. A bit of a funky smell in the room. Air con quite loud. Serviceable for a night at the price-point. Breakfast was included and decent. Good location.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

6/10 Okay

Jacquelyn, linden

Traveled with family
Liked: Staff & service
Disliked: Amenities
The shower walls were dirty/moldy.
Stayed 1 night in Mar 2025

6/10 Okay

Wanda

Liked: Amenities
Facility was ok
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie, Erwin

Stayed 1 night in Feb 2025

2/10 Terrible

George

Business traveler
Disliked: Amenities
Rooms smell like cigarettes
Stayed 1 night in Mar 2025

8/10 Good

Laurin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That area has been through a lot during and after the hurricane and it is amazing how quickly they are bouncing back. The repairs that are ongoing are the same as anywhere else around the area. The people are kind and resilient.
Stayed 1 night in Feb 2025

2/10 Terrible

Ashamarae

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice, the room smelled bad, dead cockroaches in the tub and bathroom and had to leave right away.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025