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Novotel Andorra

4.0 star property
Family-friendly 4-star hotel near Pyrenees Andorra Shopping Centre

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Photo gallery for Novotel Andorra

Sauna, hot tub, Turkish bath
Superior Double Room, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk
Fitness facility
Miscellaneous
Equipment storage

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500
  • Place, Parc Central
    ‪1 min walk‬
  • Place, Andorra Massage
    ‪3 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪5 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪174 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(54 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Andorra la Vella

City center stay.Your stay at this Andorra la Vella hotel places you within a 10-minute walk of Pyrenees Andorra Shopping Centre and Placa del Poble. Perfume Museum is within half a mile (1 km) and Vallnord Ski Area is within 12 miles (20 km).

What's nearby

  • Parc Central - 1 min walk - 0.1 miles
  • Andorra Massage - 3 min walk - 0.2 miles
  • Pyrenees Andorra Shopping Centre - 5 min walk - 0.3 miles
  • Placa del Poble - 6 min walk - 0.4 miles
  • Casa de la Vall - 8 min walk - 0.4 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪Plat'In - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cafeteria La Terrassa Pyrenees - ‬5 min walk
  • ‪Andorra döner kebab - ‬2 min walk

About this property

Novotel Andorra

Family-friendly 4-star hotel near Pyrenees Andorra Shopping Centre
Novotel Andorra offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4327 square feet (402 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the family-friendly Novotel Andorra. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Andorra la Vella hotel.

  • 1 building
  • 102 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 4327 sq ft of conference space
  • 402 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Andorra offers 102 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Andorra la Vella hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Similar properties

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  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 942 reviews
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Jun 24 - Jun 25
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 26 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 17 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Guests have access to a spa and additional amenities at a nearby hotel.

We should mention

  • Pool access available from 10:00 AM to 1:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

How close is Novotel Andorra to the airport?

Novotel Andorra is 16.7 mi (45-min drive) away from the La Seu d'Urgell (LEU) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Andorra?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Novotel Andorra on Jun 30, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Andorra have an airport shuttle?

Airport shuttle services are not available at Novotel Andorra.

How close is Novotel Andorra to the beach?

This hotel is 6.3 mi (14-min drive) from Pontal de Maceió Beach.

Does Novotel Andorra offer free breakfast?

Free breakfast isn’t offered at Novotel Andorra, but buffet breakfast is offered for a fee of between EUR 15 and 16 for adults, EUR 11 and 12 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Novotel Andorra?

No, there is no casino at this hotel.

What time is check-in at Novotel Andorra?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Novotel Andorra?

Free parking is not available at this hotel. Self parking is available for EUR 26 per night.

Does Novotel Andorra have a pool?

Novotel Andorra features an indoor pool. Guests can enjoy pool access from 10:00 AM to 1:30 PM.

Does Novotel Andorra have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Andorra have a spa?

Yes, this hotel has a spa.

How close is Novotel Andorra to downtown Andorra la Vella?

Novotel Andorra is 0.3 mi away from Andorra la Vella.

Novotel Andorra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 332 out of 813 reviews
Rating 8 - Good. 342 out of 813 reviews
Rating 6 - Okay. 97 out of 813 reviews
Rating 4 - Poor. 29 out of 813 reviews
Rating 2 - Terrible. 13 out of 813 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gustaf

Liked: Cleanliness, staff & service, amenities
Nice hotel with a very good breakfast.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fab breakfast, good hotel
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Sujay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit old, apart from that it was a good place to stay, right in the middle of the city center. Everything is accessible by foot.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Chandanie

Liked: Cleanliness
Rooms are old and outdated. Staff is very nice. Food selections for breakfast is good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of shops nearby. Excellent coffee and croissant for breakfast. Lovely mountain views and walk along the Gran Valira river.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Close to all shops. Staff was super efficient. The views to the mountains. The super spa/ sauna etc I could not fault anything in this hotel, it was just perfect for us
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and accessible to transportation and dining options.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view , staff friendly
Stayed 1 night in Apr 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ok place but it's tired and a bit dingy. The breakfast was good and the location is central.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Gustaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice breakfast, good location. A big parking area just close to the hotel.
Stayed 7 nights in Feb 2023
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel - they should advertise more clearly how to find their parking garage. Otherwise, it was a good visit and the hotel is in a nice location.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Dorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on a very good position

Nice clean hotel. Spacious room. Nice that the the toilet was separate from the bathroom. Very good breakfast. We felt very comfortable here.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is always a reliable option. I’m glad they are all over the world.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Narendran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of shopping district
Stayed 1 night in Jun 2024
Verified

4/10 Poor

abdulwahab

Disliked: Staff & service, property conditions & facilities
Unhelpfull staff , bed is uncomfortable
Stayed 1 night in Oct 2025
Verified

8/10 Good

hsuan

Liked: Staff & service, amenities
Bit oldfashioned but nice hotel. Frontoffice very helpful girl. Good breakfast and great pool. Only downside was the heat in the room. Airconditioning was broken and when you left the window open the river kept you awake....
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ecaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repetiremos
Stayed 1 night in Sep 2024
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day in Andorra.

We had a nice stay in Novotel. It’s easy walking distance to the centre. Room was comfortable with a good shower. Buffet dinner and breakfast was nice. Only negative was that the car parking is very expensive . We are travelling around the world and have never pid so much for parking.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Tanya

Liked: Amenities
Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Sylvia

Disliked: Staff & service
The hotel was average, nothing too special but rooms seemed clean and they provided water bottles in the room. The staff at the front desk were correct but not necessarily friendly and did not go out of their way to help. Location convenient to walk to center, shops and restaurants
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Ok but not coming back

Terrible perfume in the reception, gives you an instant headache. Old but ok room. Clean! Swimming pool in the adjacent hotel, not the one we stayed in - a definite minus. On the plus side, breakfast was nice, especially the Spanish specialities.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria T.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and helpful

The hotel os perfectly centred between the old and new part of town. A nice pool and gym just next door shared with 3 other hotels that belong to the same hotel group. The room was great, enough apace for myself and 2 daughters. It is on the older side with beige tiling but well maintained. The bath in which you need to shower too, didn't drain well and the hairdryer had seen better days. The service and cleanliness however were superb. Buffet style breakfast, lunch and dinner were okay. Much, much appreciated the help and option for celiacs with Gf bread organized each day! All other allergents clearly noted by each food. The coffee from the machine was not great but understandable as waiters were always busy cleaning up and running round. All in all a great, lovely and well-run hotel with helpful and friendly staff
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour en Mars. Pas de climatisation dans la chambre, uniquement chauffage! Obligés de dormir fenêtre ouverte et c’était super bruyant! Nous avons donc mal dormi. Sinon l'hôtel est bien situé et le spa disponible dans l'hôtel à coté est top.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Td perfeito, atendimento e acomodação
Stayed 8 nights in Feb 2026
Verified

8/10 Good

G G

Liked: Cleanliness, staff & service, amenities
Equipe gentil, café da manhã muito bom (vale a pena adquirir a opção de café da manhã). O spa (saunas e piscinas) do hotel funciona no hotel Mercure (ao lado) e é de acesso ao hóspedes do Novotel. O hotel em condições gerais é bom e muito bem localizado na cidade, mas os quartos são muito antigos.
Stayed 6 nights in Feb 2026