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Casa Serras Andorra

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Photo gallery for Casa Serras Andorra

A buffet setup with various food items, including meats, cheeses, and fruits, in a well-lit kitchen area with modern appliances and a large plant.
A spa room with a hot tub and a narrow corridor.
A sauna with wooden benches and a glass partition.
A hotel room with a large bed, a small desk, a chair, and a sofa.
A modern living room with a large sofa, armchairs, a coffee table, and a rug.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avinguda Meritxell, 23, Andorra la Vella, AD500
  • Place, Pyrenees Andorra Shopping Centre
    ‪1 min walk‬
  • Place, Casa de la Vall
    ‪6 min walk‬
  • Place, Andorra la Vella
    ‪8 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪174 min drive‬

Room options

View all photos for Junior Suite, Corner

A hotel room with a large bed, a small desk, a chair, and a sofa.

Junior Suite, Corner

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a headboard with lights, a view of mountains through the window, and a checkered floor.

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (Grand Deluxe)

A hotel room with a bed, a sofa, a nightstand, and a painting on the wall.

Family Room (Grand Deluxe)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

A hotel room with a large bed, a sofa, a desk, and a window with curtains.

Family Suite

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room (Grand)

A hotel room with a large bed, a sofa, a desk, and a window with curtains.

Deluxe Room (Grand)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room (Grand | Meritxell)

A hotel room with a bed, a sofa, a coffee table, a nightstand, a lamp, and a painting on the wall.

Deluxe Room (Grand | Meritxell)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Cinema)

A modern hotel room with a large window, a mirror, a desk, and a chair.

Junior Suite (Cinema)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

About the neighborhood

Andorra la Vella

City center stay.A stay at this Avenida Meritxell hotel places you steps from Pyrenees Andorra Shopping Centre and within a 5-minute walk of Church of Saint Stephen. Sant Esteve Church and Placa del Poble are also within half a mile (1 km).

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min walk - 0.1 miles
  • Church of Saint Stephen - 3 min walk - 0.2 miles
  • Casa de la Vall - 6 min walk - 0.4 miles
  • Andorra Massage - 8 min walk - 0.4 miles
  • Caldea Spa - 14 min walk - 0.8 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 59 min drive
  • La Seu d'Urgell (LEU) - 50 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Coffee To Be Co.Be) - ‬7 min walk
  • ‪Buffet El Grill - ‬1 min walk
  • ‪Cafeteria La Terrassa Pyrenees - ‬1 min walk
  • ‪Pitaya ThaĂŻ Street Food - ‬8 min walk

About this property

Casa Serras Andorra

Family-friendly 5-star hotel near Pyrenees Andorra Shopping Centre
Casa Serras Andorra offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A complimentary children's club, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Serras Andorra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Andorra la Vella hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Casa Serras Andorra offers 62 accommodations with minibars and safes. Beds feature down comforters. 60-inch Smart televisions come with digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
NH Andorra la Vella
Avenida Meritxell
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, 888 reviews
$89 nightly
The price is $98
Sep 8 - Sep 9
Total with taxes and fees
NH Andorra la Vella

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 60-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 60 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Frequently asked questions

How close is Casa Serras Andorra to the airport?

Casa Serras Andorra is 17.1 mi (50-min drive) away from the La Seu d'Urgell (LEU) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Serras Andorra?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Casa Serras Andorra on Aug 16, 2026 start from $226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Serras Andorra have an airport shuttle?

Airport shuttle services are not available at Casa Serras Andorra.

Does Casa Serras Andorra offer free breakfast?

Free breakfast isn’t provided at Casa Serras Andorra, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 15 for children. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Casa Serras Andorra?

No, there is no casino at this hotel.

What time is check-in at Casa Serras Andorra?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Casa Serras Andorra?

Free parking is not available at this hotel. Self parking is available for EUR 25 per night.

Does Casa Serras Andorra have a pool?

Casa Serras Andorra does not have a pool.

Does Casa Serras Andorra have a restaurant?

Yes, there is a restaurant on site.

Does Casa Serras Andorra have a spa?

This hotel has a spa, which features massages.

How close is Casa Serras Andorra to downtown Andorra la Vella?

Casa Serras Andorra is 0.2 mi away from Andorra la Vella.

Casa Serras Andorra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
No air condition in the room only calefacytion. Spoke with from desk they told me a story how the goverment did not permit the cold A/C during winter. But in the hotels common areas like hallways, lobby and restaurants the cold A/C was working. Room was burning we turn off the heat and oppen the windows two day without sleep because the noice in the street. No solution provided like a fan. Go to this hotel in the summer if you want A/C
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Joaquina

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena estancia y el personal muy agradable.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jordi

Liked: Cleanliness
Es muy justo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

MatĂ­as

Liked: Cleanliness, staff & service, amenities
SituaciĂłn inmejorable y el personal muy amable y detallista. Al hotel le falta un poco de rodaje, solo llevan un mes abiertos. Recomendable
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ramses

Stayed 1 night in Mar 2026