6/10 Okay
Allan
Jan 27, 2026
This stay was a significant disappointment. The furniture, carpets, and bathroom walls were noticeably stained and unclean, and it was uncomfortable to sit at the end of the bed. The air conditioning failed to adequately cool the room, while the hallways and lobby were uncomfortably cold. We also experienced ongoing issues obtaining hot water in the shower.
I do not usually leave negative reviews; however, this property is marketed as a luxury accommodation and, at $350 per night, we expected a far higher standard. These concerns were raised with reception during our stay. This visit was intended to be a special occasion, which made the experience particularly disappointing. Even basic details, such as displaying the correct guest name on the television, were incorrect. Overall, the general upkeep and attention to detail were well below expectations.

Allan
Stayed 1 night in Jan 2026






























