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Hotel Elcano Acapulco

3.5 star property
3.5-star beachfront hotel near Condesa Beach

Choose dates to view prices

Photo gallery for Hotel Elcano Acapulco

Exterior
Front of property
In-room safe, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; pool views
Interior
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Av del parque y las palmas S/N, Acapulco, GRO, 39690
  • Popular LocationAcapulco Convention Center10 min walk
  • Popular LocationEl Rollo Acapulco11 min walk
  • Popular LocationDiana the Huntress2 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)26 min drive

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 280 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Suite Junior

  • Sleeps 4
  • 2 Queen Bed(s) OR 1 Twin Sofa Bed(s) and 2 Queen Bed(s)

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Small

In-room safe, blackout drapes, iron/ironing board

Room Small

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Front of property
Hotel Emporio Acapulco
On private beach
Pool
Spa
Kids pool
4.0 out of 5, Very Good, (1004)
The price is $87
per night
$107 total
includes taxes & fees
May 29 - May 30
Hotel Emporio Acapulco

About the neighborhood

Acapulco

On the beach.A stay at this Costera Acapulco hotel places you steps from Acapulco Golf Club and within a 5-minute walk of Icacos Beach. Also, Acapulco Convention Center is within half a mile (1 km) and Casa de la Cultura is within 2 miles (3 km).

What's nearby

  • Acapulco Convention Center - 10 min walk
  • El Rollo Acapulco - 11 min walk
  • Diana the Huntress - 2 min drive
  • Parque Papagayo - 4 min drive
  • Condesa Beach - 10 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • Bar Hotel el Cano - 1 min walk
  • La Mansión - 3 min walk
  • Forza Italia - 5 min walk
  • El Jaguar - 2 min walk
  • La Flor del Puerto - 5 min walk

About this property

Hotel Elcano Acapulco

3.5-star beachfront hotel near Condesa Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. After a day at the beach, enjoy amenities at Hotel Elcano Acapulco like an outdoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Elcano Acapulco offers 180 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Premium cable television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Weekend buffet breakfast available for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping
  • Volleyball

Room amenities

Entertainment

  • 25-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from December 20 2023 to December 19 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Elcano Acapulco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Elcano Acapulco
Elcano Hotel
Hotel Elcano
Hotel Elcano Acapulco
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Elcano
Hotel Elcano Acapulco Hotel
Hotel Elcano Acapulco Acapulco
Hotel Elcano Acapulco Hotel Acapulco

Frequently asked questions

How close is Hotel Elcano Acapulco to the airport?

Hotel Elcano Acapulco is 10.9 mi (29-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Hotel Elcano Acapulco have an airport shuttle?

Airport shuttle services are not available at Hotel Elcano Acapulco.

How close is Hotel Elcano Acapulco to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Elcano Acapulco offer free breakfast?

Free breakfast isn’t provided at Hotel Elcano Acapulco, but buffet breakfast is offered for a fee of MXN 350 for adults and MXN 175 for children.

Is there a casino at Hotel Elcano Acapulco?

No, there is no casino at this hotel.

What time is check-in at Hotel Elcano Acapulco?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Elcano Acapulco?

This hotel offers free self parking.

Does Hotel Elcano Acapulco have a pool?

Hotel Elcano Acapulco features an outdoor pool and a children's pool.

Does Hotel Elcano Acapulco have a restaurant?

Hotel Elcano Acapulco is home to Bambuco, which features a poolside location and al fresco dining.

Does Hotel Elcano Acapulco have a spa?

There are no spa services available at this hotel.

How close is Hotel Elcano Acapulco to downtown Acapulco?

Hotel Elcano Acapulco is 2.9 mi away from Acapulco.

Hotel Elcano Acapulco Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 392 out of 1001 reviews" "
Rating 8 - Good. 375 out of 1001 reviews" "
Rating 6 - Okay. 149 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Hugo

Stayed 4 nights in Oct 2023

4/10 Poor

Marlene

Stayed 1 night in Oct 2023

4/10 Poor

Marlene

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible
Stayed 2 nights in Oct 2023

6/10 Okay

Cesar

Stayed 3 nights in Sep 2023

8/10 Good

Marco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Sep 2023

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco
Stayed 3 nights in Sep 2023

6/10 Okay

John

Liked: Staff & service
Older hotel . Did not want to give upgrade room at hotel even though i am platinum member. First two nights had a small studio that ac did not work. Was finally given different room that functioned little better but was bigger room so i was happy. Knew the area so big plus used public transportation most days. Oxxos everywhere so never far from morning coffee or lunch on the beach beer run. Walk towards beach in back of Hotel Copacabana. Rent a table n chairs there more people then at Elcano. 150 to 200 pesos all day . Must try fried potatoe tacos with salsa … shrimp on stick hit or miss . Close to oxxo for chips n beer everyone has Bluetooth speaker so all kinds of music. Hope this helped … first time at this hotel not sure if I would return. Staff great hotel old!!
Pic in front of hotel..
Stayed 4 nights in Aug 2023

6/10 Okay

Ismael Quintos

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel requiere ya de mucho mantenimiento, las instalaciones son viejas, los muebles requieren una renovación ya que se están volviendo inservibles, las llaves de lavabo o regadera ya no funcionan adecuadamente, la alberca tiene unas secciones tipo jacuzzi de las cuales solo funciona 1, la alberca solo la limpian con liquidos y es notable que requiere también filtración y ser aspirada, en ocasiones en agua esta verde. En general me parece que le falta mantenimiento a todo. El personal es atento y se esmera en hacer su trabajo, la comida me parece cara considerando costo beneficio.
Stayed 4 nights in Aug 2023

10/10 Excellent

neftali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast elevators, great buffet breakfast, great location, fast service when notifying a problem
Stayed 2 nights in Aug 2023

10/10 Excellent

LUCIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023