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citizenM Zürich

Property class: 4
4-star hotel near Bahnhofstrasse

Choose dates to view prices

Photo gallery for citizenM Zürich

A modern lounge area with red sofas, a wooden coffee table, and a variety of seating options including armchairs and a bench.
A modern lobby with a large TV, comfortable seating, and a view of the street.
A modern interior with a green sofa, red chairs, a round table, and a large window with blinds.
A modern bedroom with a large window, a bed, a bedside table, and a hanging light fixture.
A bartender preparing a drink at a bar with a modern interior, large windows, and a view of the city.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Talacker 42, Zürich, 8001
  • Place, Bahnhofstrasse
    ‪2 min walk‬
  • Place, Paradeplatz
    ‪4 min walk‬
  • Place, Lindenhof
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bedroom with a large window, a white sink, and a red chair.

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large window, a bed, a flat-screen TV, and a wall-mounted lamp.

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern bedroom with a bed, desk, chair, and large windows.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pool
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The price is $473
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About the neighborhood

Zürich

Central Zürich getaway .Within a 10-minute walk of this Old Town Zürich hotel, you'll find Bahnhofstrasse and Paradeplatz. Fraumuenster and Helmhaus are also within half a mile (1 km).

What's nearby

  • Bahnhofstrasse - 2 min walk - 0.1 miles
  • Paradeplatz - 4 min walk - 0.3 miles
  • Lindenhof - 5 min walk - 0.3 miles
  • Fraumuenster - 6 min walk - 0.4 miles
  • Kunsthaus Zurich - 12 min walk - 0.7 miles

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 9 min walk
  • Zurich Airport (ZRH) - 30 min drive

Restaurants

  • ‪Zeughauskeller - ‬6 min walk
  • ‪Haus Hiltl - ‬3 min walk
  • ‪Cantinetta Antinori - ‬4 min walk
  • ‪Zepter Bar Café - ‬4 min walk
  • ‪Old Crow - ‬6 min walk

About this property

citizenM Zürich

4-star hotel near Bahnhofstrasse
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Zürich offers 160 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

How close is citizenM Zürich to the airport?

CitizenM Zürich is 7.7 mi (30-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Zürich?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at citizenM Zürich on Aug 30, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Zürich have an airport shuttle?

Airport shuttle services are not available at citizenM Zürich.

How close is citizenM Zürich to the beach?

This hotel is 1.5 mi (8-min drive) from Mythenquai Beach.

Does citizenM Zürich offer free breakfast?

Free breakfast isn’t provided at citizenM Zürich, but buffet breakfast is offered for a fee of CHF 29 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM Zürich?

No, there is no casino at this hotel, but Swiss Casinos Zurich (3-min walk) is nearby.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Zürich?

Free parking is not available at this hotel.

Does citizenM Zürich have a pool?

CitizenM Zürich does not have a pool.

Does citizenM Zürich have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Zürich have a spa?

There are no spa services available at this hotel.

How close is citizenM Zürich to downtown Zürich?

CitizenM Zürich is 0.4 mi away from Zürich.

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 844 out of 1188 reviews
Rating 8 - Good. 218 out of 1188 reviews
Rating 6 - Okay. 79 out of 1188 reviews
Rating 4 - Poor. 25 out of 1188 reviews
Rating 2 - Terrible. 22 out of 1188 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good location for our need.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and guided through the check in process, the room was clean, bed was comfortable. It was a good stay
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in the heart of Zurich near “old town” made it great. Great for walking, dining and tourism. The rooms are small but laid out well and with the big open lounging area’s down stairs it wasnt an issue at all.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Perfect location. Super clean. Friendly staff. The only thing I wish the room had was a coffee maker.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was a little small but other than that it It was good hotel. I would stay there again if I was in the area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

debora

Great Hotel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Amazing friendly helpful staff. Comfy beds.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff; Great breakfast buffet and beautiful atmosphere for relaxing and working! Danke!!
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Living room concept is extremely pleasant
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel in a good location. Good basic breakfast. Rooms small but practical for a short break. Great design and cool lounge area for guests. Would stay in a Citizen M again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Seann

Liked: Cleanliness, staff & service, amenities
Close to the train station and to the old town, near shops and restaurants. Check in and check out was a breeze. Great modern hotel rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Nice staff and room was very comfortable and quiet.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

doh hun donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, modern technology, convenient, room a bit small, but well equipped
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert Angelo Ferolino

Liked: Cleanliness, property conditions & facilities
Great location. Great breakfast buffet
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Chau

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean/nice hotel guestroom
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and great location.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, amenities
The staff were very friendly, rooms are clean, breakfast was open buffet with great food options and variety and the food tasted very good
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel very sweet staff helping you get checked in and checking out and for any questions amazing hotel very clean and safe and amazing drinks at the bar and very accessible area 10/10 would stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The b
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Enno

Liked: Cleanliness, amenities, property conditions & facilities
This might be my new favorite hotel chain. The atmosphere is great, the rooms are very thoughtful and functional, and the staff is super friendly. Highly recommended.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ravi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable, and great staff.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Negar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, everyone was very friendly. Clean rooms Great location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly helpful staff, great stay!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026