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citizenM Zürich

4.0 star property
4-star hotel near Bahnhofstrasse

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Photo gallery for citizenM Zürich

Lobby sitting area
Meeting facility
Meeting facility
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Talacker 42, Zürich, 8001
  • Place, Bahnhofstrasse
    ‪2 min walk‬
  • Place, Paradeplatz
    ‪4 min walk‬
  • Place, Fraumuenster
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Zürich

Central Zürich getaway .Within a 10-minute walk of this Old Town Zürich hotel, you'll find Bahnhofstrasse and Paradeplatz. Fraumuenster and Helmhaus are also within half a mile (1 km).

What's nearby

  • Bahnhofstrasse - 2 min walk - 0.1 miles
  • Paradeplatz - 4 min walk - 0.3 miles
  • Lindenhof - 5 min walk - 0.3 miles
  • Fraumuenster - 6 min walk - 0.4 miles
  • Zurich Town Hall - 6 min walk - 0.4 miles

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Haus Hiltl - ‬3 min walk
  • ‪Babu's Bakery & Coffeehouse - ‬2 min walk
  • ‪Le Cèdre Maurice - ‬3 min walk
  • ‪JOE & THE JUICE - ‬2 min walk
  • ‪Pelikan Bar - ‬2 min walk

About this property

citizenM Zürich

4-star hotel near Bahnhofstrasse
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

How close is citizenM Zürich to the airport?

CitizenM Zürich is 7.2 mi (26-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Zürich?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on Jan 25, 2026 start from $174.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Zürich have an airport shuttle?

Airport shuttle services are not available at citizenM Zürich.

How close is citizenM Zürich to the beach?

This hotel is 1.5 mi (8-min drive) from Mythenquai Beach.

Does citizenM Zürich offer free breakfast?

Free breakfast isn’t provided at citizenM Zürich, but buffet breakfast is offered for a fee of CHF 28 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM Zürich?

No, there is no casino at this hotel, but Swiss Casinos Zurich (3-min walk) is nearby.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Zürich?

Free parking is not available at this hotel.

Does citizenM Zürich have a pool?

CitizenM Zürich does not have a pool.

Does citizenM Zürich have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Zürich have a spa?

There are no spa services available at this hotel.

How close is citizenM Zürich to downtown Zürich?

CitizenM Zürich is 0.4 mi away from Zürich.

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 823 out of 1145 reviews
Rating 8 - Good. 210 out of 1145 reviews
Rating 6 - Okay. 71 out of 1145 reviews
Rating 4 - Poor. 20 out of 1145 reviews
Rating 2 - Terrible. 21 out of 1145 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

10/10 Excellent

Gian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

IRFAN

Stayed 3 nights in Sep 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall but don’t face the courtyard as there’s a bar that pumps music til midnight Thursday -Saturday Breakfast was yummy! Staff nice!
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice, simple-ish hotel in the heart of Zurich. Friendly staff, good room, everything easy, no snooty staff to deal with.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
A hair (not mine!) in the sheets and a mildewy shower curtain spoiled this otherwise pleasant stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love CitizenM, every location we have stayed at is exceptional. Wonderful staff, comfortable, clean and contemporary!
Stayed 1 night in Sep 2025

8/10 Good

Marcia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay here. Very modern hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Lisa

Stayed 1 night in Sep 2025

10/10 Excellent

Edward and Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Comfy bed. Wonderful location. Yummy breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Migdaly

Stayed 2 nights in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no way this is a 4 star hotel. This is worse than student accommodation. I would give 0 stars if I could.
Stayed 1 night in Sep 2025

10/10 Excellent

Janis, Glenview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, modern and contemporary. Convenient to old town area and the train station
Stayed 3 nights in Sep 2025

10/10 Excellent

ANDRES

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to transportation, really nice hotel breakfast not that good.
Stayed 4 nights in Sep 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, very strange arrangement of the bed which was pushed against two walls and a table, one has to crawl in and out of the bed! Very inconvenient for the second person! Never had seen one like that before. I wouldn’t have booked the room if it had shown the actual picture. We were misled! It’s not a cheap hotel and it also doesn’t include breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Austin

Stayed 1 night in Sep 2025

10/10 Excellent

Konstantin

Stayed 1 night in Sep 2025

10/10 Excellent

Mayerling

Liked: Cleanliness, staff & service, property conditions & facilities
Great place centrally located . Easy walk to Zlake Zurich , old town and plenty of shopping and Restaurants. I will definitely go back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce, Balwyn North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with modern design. Comfortable stay. Approximately 10 minutes from the central train station.
Stayed 1 night in Sep 2025

10/10 Excellent

Prashant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near old town (walkable). Near train station. Great overall
Stayed 1 night in Aug 2025