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Malmaison York

4.0 star property
4-star eco-certified hotel near York Minster

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Photo gallery for Malmaison York

Rooftop terrace
Banquet hall
Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing
Restaurant
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • York Christmas Market
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(98 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, soundproofing

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, soundproofing

Suite

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room | 1 bedroom, in-room safe, desk, soundproofing

Club Room

9.0 out of 10
Wonderful
(30 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, soundproofing

Club Deluxe

9.4 out of 10
Exceptional
(23 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Club Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Holiday Inn Express York by IHG

About the neighborhood

York

Bishophill stay.Within a 10-minute walk of this Bishophill hotel, you'll find York Minster and Shambles. Yorkshire Museum Gardens and York Central Library are also within half a mile (1 km).

What's nearby

  • York Christmas Market - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 9 min walk - 0.5 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Malmaison York - ‬1 min walk
  • ‪Society Lounge & Bar - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Malmaison York

4-star eco-certified hotel near York Minster
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Malmaison York also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior

The Milner York

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  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,525 reviews
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The price is $139
Sep 14 - Sep 15
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 20-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

How close is Malmaison York to the airport?

Malmaison York is 30.3 mi (54-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

Does Malmaison York have an airport shuttle?

Airport shuttle services are not available at Malmaison York.

Does Malmaison York offer free breakfast?

Free breakfast isn’t provided at Malmaison York, but English breakfast is offered for a fee of GBP 27 for adults and GBP 13 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Malmaison York?

No, there is no casino at this hotel.

What time is check-in at Malmaison York?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Malmaison York?

Free parking is not available at this hotel. Self parking is available for GBP 27.50 per night.

Does Malmaison York have a pool?

Malmaison York does not have a pool.

Does Malmaison York have a restaurant?

Yes, there are 2 restaurants on site.

Does Malmaison York have a spa?

There are no spa services available at this hotel.

How close is Malmaison York to downtown York?

Malmaison York is 0.3 mi away from York.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 753 out of 1289 reviews
Rating 8 - Good. 327 out of 1289 reviews
Rating 6 - Okay. 127 out of 1289 reviews
Rating 4 - Poor. 57 out of 1289 reviews
Rating 2 - Terrible. 25 out of 1289 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kaydy

Liked: Property conditions & facilities, room comfort
Was a nice hotel, I did order a few things to the room for our arrival for our 1 year wedding anniversary, they managed to display the chocolate plate but no drinks. Room service you could only order food from the QR code and not drinks. Lots of dust on the ledge behind the bed, and someone walked into our room 45 minutes into our stay. Apart from that it was a nice stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position as a base in York in easy walking distance of all attractions
Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandria

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic. The bed was super comfortable, the hotel is dog friendly and has a great little doggy package. Very great location, quiet at night! 10/10 recommend this place
Stayed 1 night in Jun 2025

10/10 Excellent

Tianlai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was good other than no free parking.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John, Sun Prairie

Stayed 1 night in May 2025

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay the staff were very helpful nothing to complain about thank you
Stayed 1 night in May 2025

10/10 Excellent

pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

MICHAEL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, walkable to everything.
Stayed 1 night in May 2025

8/10 Good

Melanie

Traveled with family
Liked: Amenities
Beautiful hotel, rooms large and very comfortable. One issue and not really an issue but the shower gel they provide in the shower is like water. No lather and quite disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Alice

Stayed 1 night in May 2025

10/10 Excellent

Glyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very convenient location, comfortable room, helpful staff. The Sora bar is a great place for a cocktail, and the ground floor bar is good as well.
Stayed 2 nights in May 2025

10/10 Excellent

Michael J

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

8/10 Good

Siana

Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Probably the best hotel room I've stayed in while in York. Very well furnished, spotlessly clean. Very professional and helpful staff
Stayed 1 night in May 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with partner
Liked: Amenities
Everything spot on but the coffee machine. Cups were too small for the coffee that was given out from the machine. We had no milk and no sugar
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Average hotel for price but not awful.

Hotel was okay, staff appear unhappy, room lighting is a bit too dim for getting ready. We have experienced better quality for less, but you are paying for the location not quality.
Stayed 1 night in May 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern, reasonable price, nice staff and could keep bag on site before check in and while waiting for the train. Comfortable big bed, good shower. We were on the first floor so our window was high as it looked onto the pavement which was a little claustrophobic. The tv reception was awful, only one channel worked and the others had very poor signal. Hairdryer is pretty useless but might be good for short hair.
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern and comfortable interior. Staff very pleasant and helpful
Stayed 1 night in Apr 2025