Hotel Indigo York by IHG

4.0 star property
4-star hotel near Shambles
4-star hotel near Shambles

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Photo gallery for Hotel Indigo York by IHG

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Exterior
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Jorvik Viking Centre
    ‪6 min walk‬
  • Shambles
    ‪8 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(94 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

York

City center retreat .Within a 15-minute walk of this City Centre hotel, you'll find Shambles and York Minster. St. Margaret's Church and National Centre for Early Music are also within half a mile (1 km).

What's nearby

  • York Barbican - 4 min walk - 0.3 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York Christmas Market - 8 min walk - 0.4 miles
  • Shambles - 8 min walk - 0.4 miles
  • York Minster - 12 min walk - 0.7 miles

Getting around

  • York Station - 18 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪Brew York Craft Brewery & Tap Room - ‬3 min walk
  • ‪Walmgate Sandwich Bar - ‬1 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Waggon & Horses - ‬4 min walk

About this property

Hotel Indigo York by IHG

4-star hotel near Shambles
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Indigo York by IHG offers 103 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Frequently asked questions

How close is Hotel Indigo York by IHG to the airport?

Hotel Indigo York by IHG is 34 mi (69-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

Does Hotel Indigo York by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo York by IHG.

Does Hotel Indigo York by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo York by IHG, but full breakfast is offered for a fee of GBP 20.00 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo York by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo York by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo York by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo York by IHG have a pool?

Hotel Indigo York by IHG does not have a pool.

Does Hotel Indigo York by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo York by IHG to downtown York?

Hotel Indigo York by IHG is 0.4 mi away from York.

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 852 out of 1212 reviews
Rating 8 - Good. 267 out of 1212 reviews
Rating 6 - Okay. 61 out of 1212 reviews
Rating 4 - Poor. 18 out of 1212 reviews
Rating 2 - Terrible. 14 out of 1212 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, second time staying and would stay again. Clean rooms and comfy beds.
Stayed 1 night in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

Perfect
Stayed 1 night in May 2025

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, room comfort

Honest thoughts

Great location; can be noisy on weekends and early morning trash pickup. Windows were stuck open without correction by management. Staff very friendly and breakfasts were wonderful! Would return to York and stay here!
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Stayed 1 night in May 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Wonderful stay. Staff exceptional and friendly. Breakfast outstanding . Bed was a little lumpy unfortunately
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , lovely & clean . Great options for food if you want to eat in the hotel. Would highly recommend & will be staying again.
Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Mostly clean, bathroom door needs attention. Breakfast overpriced. Very noisy of an evening when guests returning to rooms
Stayed 2 nights in May 2025

10/10 Excellent

Tony

Stayed 2 nights in May 2025

8/10 Good

Maureen

Stayed 2 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel…

A great and very comfortable stay at this hotel. Staff are super friendly and helpful and breakfast was delicious.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Adrian

Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy with lovely decor and comfortable rooms.
Stayed 1 night in May 2025

8/10 Good

Janet

Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly staff, quick check in. Room clean and pretty quiet, comfortable bed, good shower. Car park a couple of minutes walk away. Only thing that could be a downside is limited evening meal options - pasta ! - but lots of places to eat a few minutes walk away. Would stay again.
Stayed 2 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel…would stat there again
Stayed 1 night in May 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not the best stayed at better .
Stayed 2 nights in May 2025

4/10 Poor

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall a good place to stay but the service needs a real upgrade , checking in took over 20mins with a back and fourth looking at emails and denial we had booked the hotel ...in the end it got sorted ..system error ! Breakfast reminded me of Faulty Towers but with dirty dishes on lots of tables certainly stayed at better in York
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025