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Hilton York

4.0 star property
4-star hotel near Shambles

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Photo gallery for Hilton York

Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board
Meeting facility
Restaurant
Reception
Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, York City Walls
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Accessible Double Room

  • Sleeps 2

Double Room With Sofa Bed

  • Sleeps 3

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area | Smart TV

Double Room with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View | Premium bedding, in-room safe, desk, iron/ironing board

King Guest Room with Tower View

8.8 out of 10
Excellent
(16 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room with Balcony and Tower View

8.6 out of 10
Excellent
(8 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Hilton Guest Double Room

  • Sleeps 2

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room With Tower View And Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room With Tower View And Balcony

  • Sleeps 2

King Hilton Suite With Sofa Bed

  • Sleeps 3

Hilton Guest Room

  • Sleeps 2

Deluxe Double Room With Balcony Tower View

  • Sleeps 2

Deluxe King Room With Tower View

  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for Double Guest Room

Double Guest Room | Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room

8.6 out of 10
Excellent
(52 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room | Premium bedding, in-room safe, desk, iron/ironing board

Two Double Bed Guest Room

8.2 out of 10
Very good
(33 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

York

City Centre stay.Within a 10-minute walk of this City Centre hotel, you'll find Shambles and York Barbican. York City Walls and Clifford's Tower are also within half a mile (1 km).

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.1 miles
  • York City Walls - 2 min walk - 0.1 miles
  • Shambles - 3 min walk - 0.2 miles
  • York Christmas Market - 3 min walk - 0.2 miles
  • York Minster - 8 min walk - 0.4 miles

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Pavement Vaults - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Slug & Lettuce - ‬4 min walk

About this property

Hilton York

4-star hotel near Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 4331 sq ft of conference space
  • 402 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

How close is Hilton York to the airport?

Hilton York is 34.1 mi (56-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

Does Hilton York have an airport shuttle?

Airport shuttle services are not available at Hilton York.

Does Hilton York offer free breakfast?

Free breakfast isn’t provided at Hilton York, but English breakfast is offered for a fee of GBP 19.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hilton York?

No, there is no casino at this hotel.

What time is check-in at Hilton York?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton York?

Free parking is not available at this hotel. Self parking is available for GBP 30.00 per day.

Does Hilton York have a pool?

Hilton York does not have a pool.

Does Hilton York have a restaurant?

Yes, there is a restaurant on site.

Does Hilton York have a spa?

There are no spa services available at this hotel.

How close is Hilton York to downtown York?

Hilton York is 0.2 mi away from York.

Hilton York Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

4/10 Poor

Lara

Stayed 1 night in Nov 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff happy to seat 9 of us for breakfast or drinks in the bar area. Room comfortable & spotless, although bathroom a bit too compact & having to step in/ out of bath to use shower, not great for people in their mid seventies, despite a number of grab handles.
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms we're spotless, Very helpful and friendly staff.
Stayed 2 nights in Nov 2025

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
NA
Stayed 2 nights in Oct 2025

8/10 Good

Sarah Josie

Liked: Cleanliness, property conditions & facilities
Clean room, staff is amazing. Out of hotels control, but you can hear everything! Partying doesn’t end until 430 in the morning outside, there’s a huge club a block away and you can hear the music. In the morning as people are waking you can hear convos as if they’re in your room. Again, not the hotels fault.
View from room with balcony
Stayed 1 night in Nov 2025

6/10 Okay

John

Liked: Cleanliness
The hotel feels like one catering for short stay visitors. Probably not expecting repeat business. The staff were generally good with some ‘student type’ exceptions. The room was small with not very effective sound insulation from outside noise. The shower was terrible, very small with barely a trickle of water. The breakfast was very good, and the evening meal was good if a little pricy. The location is excellent within easy access to York centre etc. Car parking is not so good, the hotel parking charges are too high.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great suite great staff
Stayed 1 night in Oct 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness
Location was great
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Brilliant location and lovely clean hotel. Staff are absolutely brilliant and super friendly. Only given 4 stars as was disappointed as stated there is parking. There is a very limited car park and over the 4 days we stayed there we couldn’t get a space. Had to park in public car park across road with an extra £150 costs incurred. Disappointing she. We expected to be able to park. However it is a great hotel and would probably stay again if we come to York again.
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Hilton not in Paris but in York we originally arrived for a sit down before an evening adventure when we entered the room we all took mega bombs in the toilet and afterwards it was like Chernobyl in there RIP toilet as we rested Pepe and Claire and Bean and Keef explored the room and we had an enjoyable time in doing so Claire found kettle and was joyous and bean was being a turnip we later found out bean is sweary and likes to say bad words to Pepe which upset the whole family upon our entry secind time round we pressed a doorbell and someone opened door and that was cool the room had very odd lights and we couldn’t work them out pepe schlaft good but to beans distraught cause he lied and said he had no bed but he had all the bed the little smelly fool now we must talk about Keef’s sleep he was very very angry with the pillows and when we had all awoken he was going mental on them and threatened to drop kick them out of the window on to terrys tower which is haunted Keef and Pepe had a lovely shower but bean smelt really bad Claire was a bit tipsy as she had a glass of wine with her dinner which went straight to her head as she was dancing all night long it was a lovely stay and the biscuits were nice
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Graham James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for parking, for shops and for attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay from start to finish
Stayed 1 night in Oct 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Julian Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel, friendly staff, good breakfast. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Louise

Stayed 2 nights in Jul 2025

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally situated for exploring York. We have stayed here on 6 occasions and always been impressed with the hotel and staff.
Stayed 3 nights in Oct 2025

6/10 Okay

Fraser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels location is its main asset whichh may reflect the price paid which I felt was a little high. The only complaint would be the noise from the street especially late night early morning
Stayed 2 nights in Sep 2025

10/10 Excellent

Bader

Stayed 2 nights in Sep 2025

10/10 Excellent

M

Stayed 3 nights in Sep 2025