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DoubleTree by Hilton York

4.0 star property
4-star hotel near Shambles

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Photo gallery for DoubleTree by Hilton York

Exterior
Reception
Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes
Coffee shop
Cafe

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available

Explore the area

View in a map
St Maurices Road, York, England, YO31 7JA
  • Place, York St. John University
    ‪3 min walk‬
  • Place, York Minster
    ‪7 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Duplex Double Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

Room, 1 Double Bed (Cosy Room) | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, desk, blackout drapes

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout drapes

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, blackout drapes

Twin Room

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout drapes

Accessible Twin Room

  • Sleeps 2

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Radisson Hotel York

About the neighborhood

York

City center retreat .Within a 10-minute walk of this The Groves hotel, you'll find Shambles and York Minster. Merchant Adventurers' Hall and Jorvik Viking Centre are also within half a mile (1 km).

What's nearby

  • York St. John University - 3 min walk - 0.2 miles
  • York Minster - 7 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • Jorvik Viking Centre - 12 min walk - 0.7 miles
  • York Dungeon - 13 min walk - 0.7 miles

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬5 min walk
  • ‪The Last Drop Inn - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪The Old White Swan - ‬5 min walk
  • ‪St Anthony's Hall Garden - ‬4 min walk

About this property

DoubleTree by Hilton York

4-star hotel near Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Restaurant
Hampton by Hilton York Piccadilly
City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,645 reviews
$85 nightly
The price is $102
Apr 26 - Apr 27
Total with taxes and fees
Hampton by Hilton York Piccadilly

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 for adults and GBP 8.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

How close is DoubleTree by Hilton York to the airport?

DoubleTree by Hilton York is 31.6 mi (57-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton York?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on May 10, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton York have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton York.

Does DoubleTree by Hilton York offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton York, but full breakfast is offered for a fee of GBP 17.95 for adults and GBP 8.50 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton York?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton York?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does DoubleTree by Hilton York have a pool?

DoubleTree by Hilton York does not have a pool.

Does DoubleTree by Hilton York have a restaurant?

DoubleTree by Hilton York is home to The Yorkshire bar & grill, which features local cuisine and light fare.

Does DoubleTree by Hilton York have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton York to downtown York?

DoubleTree by Hilton York is 0.3 mi away from York.

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 116 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

David

Disliked: Cleanliness, amenities
The room was neglected and cleanliness wasn’t great. We were first given a room that someone had already checked into. There was a very strong smell of dog in our room. The parking was a nightmare. Parking was offsite, in a public car park. Where we parked with our car loaded with suitcases.That evening we noticed there were cars parked in the loading parks and EV charging parks. When we enquired why we couldn’t park there, one staff member said it’s not allowed, and the guests in the parking will be fined. A different member of staff said the hotel has a policy that if the parks are empty after 8pm guests may park there.
Stayed 1 night in Jan 2026

4/10 Poor

Kirsty

Disliked: Cleanliness, staff & service, amenities
- wonky shelf led to glass breaking in bathroom sink - no phone to call for clean up - went to reception and no one was able to clean up (another room was offered but we were settled, unpacked and getting ready for a night out in York. - phone wasn't put in room when notified - therefore couldn't call for a bath mat or room service later - leaky shower curtain frame - mold in bathroom. Rusty metal around bathroom appliances (mirror etc). - but lovely big and comfortable room apart from those issues 😉
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Very helpful receptionist nothing was too much trouble the same applies to the restaurant staff & theaid who came to clean our room
Stayed 2 nights in Jan 2026

6/10 Okay

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel dated for a 4 star radiator not working and toilet roll holder hanging off the wall
Stayed 2 nights in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff very helpful, loo roll holder needs fixing!
Stayed 1 night in Jan 2026

4/10 Poor

Ashley

Traveled with partner
Disliked: Amenities, property conditions & facilities
Cant knock the staff i actually feel so sorry for them how they must deal with abuse daily when its not there fault. Double tree by the hilton needs to put money into the place, as there was no heating working in the rooms rubish and beer bottles left outside our door on arivel even tho room was ready for us. Stains all over carpet. Plug in heater to compensate for no heating which when gets hot turns off so at end of nov wen it was -2 didnt help whatsoever. Shame really as staff were lovely. All got resoveled in the end and got dealt with brilliantly by expedia would i stay again? Yes if they put money in to the hotel as its not worth what we paid but location is amazing
Stayed 1 night in Nov 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
It would be good if the hotel was advertised as being positioned in the side of a busy road. We had a room right in the roadside and didn’t get a wink of sleep all night. Also our room was very cold. There was a small plug in heater which we put on as soon as we got in room but this didn’t make much difference for the small amount of time we were there. The room itself was clean, staff were friendly and breakfast was excellent value for money
Stayed 1 night in Jan 2026

4/10 Poor

Gayle

Stayed 1 night in Dec 2025

10/10 Excellent

Angie

Stayed 1 night in Jan 2026

8/10 Good

Hema

Liked: Cleanliness, staff & service, amenities
The room was lovely, good size family room. The reception staff were very friendly. Would be good if you coould provide a complimentary water bottle.
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms very tired, breakfast was cold and had been stood for a while.
Stayed 1 night in Dec 2025

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness
Large room Quite noisy as was roadside Very comfy bed Great location
Room view
Stayed 2 nights in Dec 2025

10/10 Excellent

Amee

Stayed 1 night in Dec 2025

10/10 Excellent

Harjiv

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great location in the centre of town. Staff were happy to take our bags, when we arrived well ahead of check in, in fact all the staff whether in reception, breakfast or in the bar were polite and professional. Thought the rooms were excellent and very comfortable, huge comfy beds and spotless. Just enjoyed the layout of the hotel very relaxing with a nice atmosphere, overall an excellent stay and will definitely be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly. The room was very clean. Fantastic location.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room not cleaned after first night - are these rooms forgotten because they are not in the main hotel? Breakfast - TBC - Location of hotel in York - Perfect! 20 min. Walking distance from York Central Train Station. LV coming to York - Great Christmas Atmosphere - Markets, Lights & Cathedral Bells.
Street Atmosphere
York Train Museum
Stayed 2 nights in Dec 2025

4/10 Poor

Penelope

Liked: Staff & service
Disliked: Amenities
Staff was lovely and the location is great. Apart from that, the room we've stayed in was quite dreadful. Mold on the walls, shower held together by glue, heating not working, scratched up headboard... Clearly not up to standards.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

2/10 Terrible

Emma

Traveled with family
Disliked: Staff & service
Dropped the bags off at 1pm, huge queue to do so and only 1 staff member on desk, apparently there was staff sickness. This took 30 mins of waiting. Arrived back to hotel 530pm to check in, waited 40 mins in the queue to do so, as yet again, only 1 staff member. Really difficult as my daughter is autistic and very unregulated. There was noone extra to tell and i would have lost my place in the queue. Finally got room key, Dropped off bags and went tp bar for a drink. Terrible mistake. We were next in lone and the bar was quiet when we arrived. The ladies in front ordered a few drinks then the computer stopped working when they were trying to pay. During this 10 minutes, severl men arrived at the other side of the bar. When finished, the young male bartender went on to serve all the men waiting, even though me and my 11 year old daughter had been waiting 25 minutes at this point. It was disgusting, i honestly felt invisible, which I wasn't as my daughter was shouting out and stimming for everyone to see, yet we were still ignored, im guessing because im a woman. Terrible service and very disappointed when i had paid very close to £300 for one night!
Stayed 1 night in Dec 2025

6/10 Okay

Katy

Traveled with partner
It certainly wasn’t a “deluxe” room. What we paid for a perfectly average room with a big bed. The room was somewhat dismal and dark with very poor lighting. There was 1 bathrobe (for 2 of us) no shower gel, the shaving light didn’t work in the bathroom. They only had one member of staff on reception on a busy Saturday near Christmas for everyone trying to check in , which left a rather long queue through the entrance foyer (same happened at checkout) Just a very expensive “average” hotel. Not really what you’d expect from a “Hilton” in our opinion.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Lovely stay and very helpful staff. Thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Carol Ann

Stayed 2 nights in Dec 2025

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, needed a few bits touching up. Wall plug coming out the wall on the window and toilet roll holder wobbly. Didn’t have much involvement with staff but the gentleman on the desk was welcoming on arrival
Stayed 1 night in Dec 2025