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"It was convent to everything downtown. It did not have enough parking and the locks were VERY hard to use. " More

By a verified traveler on Mon 12 Nov 2018

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Hotel Description

3.5-star condo near Wilmington Convention Center

Downtown Wilmington stay

With a stay at this Downtown Wilmington condo, you'll be within half a mile (1 km) of Wilmington Convention Center and 3 miles (5 km) of Battleship North Carolina. Cape Fear River and City Stage Theatre are also within half a mile (1 km).

Property Amenities

This condo doesn't skimp on freebies - guests receive free WiFi and free self parking. A rooftop terrace and laundry facilities are also provided.

Free WiFi, kitchens

The individually decorated condos offer free WiFi, balconies or patios, and ceiling fans. Flat-screen TVs come with cable channels, and other amenities include kitchens and washers/dryers.

Signature Condo, 1 Bedroom, Kitchen, River View (Condo 5)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$115* Per night/room Jan 23 - Jan 24

Signature Condo, 1 Bedroom, Kitchen, River View (Condo 6)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Signature Condo, 1 Bedroom, Kitchen, River View (Condo 9)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Signature Condo, 1 Bedroom, Kitchen, River View (Condo 8)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Signature Condo, 1 Bedroom, Kitchen, River View (Condo 1)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Signature Condo, 1 Bedroom, Kitchen, River View (Condo 3)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Water Street Retreats ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Water Street Retreats

Everyone (1) Couples (2) Family (1)
1 out of 5
Rude mamager, no signage.parking is a.block away. Guest met me at the door telling me its a dump. I refused to stay there.

Posted by on Jul 26, 2019

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2 out of 5
This property needs to honestly list its nightly fee. There is a $40 cleaning fee NOT in the number quoted by Travelocity. Travelocity quotes a number, then even sends a confirmation email with a TOTAl number including tax. In my case, $87.70. They have the cleaning fee snuck way down the page in small text. Just be honest. If the place costs $120 a night, just say so.

Posted by , from Oriental, NC on Mar 1, 2019

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Comment from Hotel Management

Mar 19, 2019 by Management

Keith I understand your frustration with the charging process it ours as well. We can't control how Travelocity list our properties on its site. It is listed that there is a cleaning fee and most people read all the charges before booking but I understand how you may have overlooked it.

3 out of 5
It was convent to everything downtown. It did not have enough parking and the locks were VERY hard to use.

Posted by , from Greensboro, Nc on Nov 12, 2018

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Comment from Hotel Management

Nov 12, 2018 by mgmt

thank you for your review

5 out of 5

Skeptical and Pleasantly Surprised

Pros: Perfect location, amazing view at sunset.
Cons: Communication prior to the stay.
Location: Very central location, lots of restaurants and shops within walking distance.
After reading reviews on Travelocity, Facebook, Google, etc. I was very concerned about the reservation I made at the Water Street Retreats. There were lots of horror stories about reservations being canceled by the hotel last minute and the staff being difficult to get in touch with. When I booked I texted the phone number asking them to confirm they received my reservation, which they did. The Travelocity confirmation email says there is no front desk at this location and you need to make arrangements with the hotel to get the keys. A week before my stay I texted again asking to make these arrangements, they did not respond. I tried calling the phone number and they did not pick up. I found the hotel on Facebook and sent them a message, this time, thankfully, they responded. They sent me an email with check in details, telling me I had to text the day prior to check in to tell them what time I was coming. I was still worried but did as instructed and they did text back within a few hours. 30 min before my due time I received a text with information to a lock box to get the key, I was finally feeling relieved. Upon entering the unit, all of my worries disappeared. The condo is the perfect size for a couple, has an incredible view of the U.S. Coast Guard ship and Battleship North Carolina, and is the perfect location for walking around Wilmington. I was very pleasantly surprised with the Water Street Retreats and would definitely stay here again.

Posted by , from Charlotte, NC on Feb 21, 2017

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Comment from Hotel Management

Mar 7, 2017 by Gene

Thank you for the review , we are glad we exceeded your expectations and hope to see you again.

Renovations + Closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):

  • Shuttle services

Property Features

Water Street Retreats offers its guests a rooftop terrace and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3.5-star Wilmington condo is smoke free.

  • 1 guestroom or unit
  • Terrace on the roof
  • Self-service laundry
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Air-conditioned accommodations at Water Street Retreats offer washers/dryers and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms and include desks. Beds feature premium bedding. Accommodations at this 3.5-star condo have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Separate bedroom
  • Living room
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • No elevator (single level property)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 23

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cribs (infant beds) are available for USD 30.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Water Street Retreats

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of: Intertek Cristal (3rd party expert - Global); SafeStay (AHLA - USA); Safe Travels (WTTC - Global); SafeHome (VRMA & VRHP).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property follows sanitization practices of SafeHome (VRMA & VRHP)
  • Private entrance
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Cleaning fee: USD 50 per accommodation, per stay (varies per unit)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per room (roundtrip)
  • Crib (infant bed) fee: USD 30.0 per day
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Water Street Retreats Condo Wilmington
  • Water Street Retreats Wilmington
  • Water Street Retreats
  • Water Street Retreats Condo
  • Water Street Retreats Wilmington
  • Water Street Retreats Condo Wilmington

You should know

  • Water Street Retreats offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.