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4.1 out of 5

"Hotel is not dated. Bed comfortable. " More

By a verified traveler on Tue 11 May 2021

Hotel Description

Family-friendly stay near Mayfaire Town Center

Oceanside stay

Within 3 miles (5 km) of this hotel, you'll find University of North Carolina at Wilmington and Mayfaire Town Center. Also, Hugh Macrae Park is within 3 miles (5 km) and Jungle Rapids Family Fun Park is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a lobby fireplace are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 131 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include pillowtop beds, premium bedding, and coffee/tea makers.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$133* Per night/room Jun 27 - Jun 28

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Imperial)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel

Everyone (8) Couples (3) Family (6)
1 out of 5
The rates were over $200.00 per night and the hotel was sold out, meaning there were a lot of disappointed people in the hotel. At least the ones who didn't bring any ear plugs. At 2 A.M one of the hallways fire alarms started beeping (it needed a new battery.) I finally called the front desk and they told me they would call maintenance. At 3 A.M I called again and they told me they would call maintenance. Eight o'clock the next day it was fixed. Me and my family were up most of the night because the hotel wouldn't take the time to put a $2.00 battery in a fire alarm to stop it from beeping. I guess the men working in maintenance valued their beauty sleep over the welfare of their customers. Oh yes, the kids slept in the pull out sofa bed, the mattresses all had nasty stains on them. After switching three rooms we finally got one without a stain!

Posted by on Jun 15, 2021

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3 out of 5
Hotel is not dated. Bed comfortable.

Posted by on May 11, 2021

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4 out of 5
Hotel room was comfortable and clean. Bed was great w/ mattress and pillows. Bathroom had nice, newer bath tub and sink. Good size.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 1, 2021 by sw

Thank you for your feedback! We appreciate your business!

4 out of 5
Clean and even though I had a few issues checking in... It was immediately resolved!!!

Posted by , from West Palm Beach on Feb 8, 2020

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Comment from Hotel Management

Feb 10, 2020 by Stephanie DeVaughn

Good morning Mr. Kelley, We thank you for your recent stay with the Holiday Inn Express & Suites University Center. We value our guest feedback and thank you for taking the time to share your thoughts. We are pleased to hear that even though you had a few issues upon arrival; it was immediately resolved. We hope to see you again on your next visit to Wilmington. Kindest Regards,

4 out of 5
Beds smelled fresh and clean. However we could hear the people in the room beside us who seemed to be speaking in a normal tone.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 24, 2020 by Stephanie DeVaughn

Thank you for your recent stay with the Holiday Inn Express Suites. We value our guest feedback and thank you for taking the time to leave your comments.

4 out of 5

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 27, 2019 by Stephanie D

Thank you for your recent stay at the Holiday Inn Express & Suites. We hope to see you again soon!

4 out of 5
Good breakfast and breakfast area. Friendly staff

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 21, 2019 by Stephanie

Thank you for your recent stay!

5 out of 5
I was pleased at the offer of free toiletries if I was missing them. Staff were helpful, pleasant and awesome. Clean room, wonderful bed ( I took picture so I can buy one...), beautiful room, bathroom looked wonderful, extra towels in room, breakfast looked great, two CPU's for internet access, HBO on TV, no noisy traffic. Did have a couple of loud idiots, but mostly great guests that acted kind. I will look forward to another Holiday Inn Express stay

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 18, 2019 by Stephanie

Thank you for your stay with the Holiday Inn Express & Suites. We hope to see you again soon!

5 out of 5
The hotel was very clean and the staff was very friendly. Our stay was very comfortable and the breakfast was great!

Posted by , from Phoenix, AZ on Jul 2, 2019

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3 out of 5
I thought this stay would be like the one in Charlotte, but it wasn't. First I used a website to purchase instead of the hotel itself. The website didn't tell me about charges for food. I called to verify my room and they said they held a additional fee for room service. So this made me think there was room service and/or vending. Not the case no room service and they had fridge with drinks in them they charged for. When I asked about the fee, Oh its for vending and damages to your room. The attendants failed to mention their is a huge Walmart right behind them. He looked so stress and I just walked off. They offer only to HBO channels and neither of them worked, I wanted to take a bath and the stopper didn't work, they sent maintenance and all he had to offer is sorry. When it was time to leave I called down for cart for my bags and they said we don't know where they are???

Posted by on Sep 1, 2018

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About the Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel

Location 160 Van Campen Blvd, Wilmington, NC 28403

Property Features

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel. Free self parking is available. This Wilmington hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • 1400 sq ft of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Wilmington Intl. Airport (ILM) (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel offers 131 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wilmington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Holiday Inn Express Hotel Wilmington-University Ctr
  • Holiday Inn Express Wilmington-University Ctr
  • Holiday Inn Express Hotel Suites Wilmington University Ctr

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.