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"Historic property was nice - staff fine - mini-bar, room service, sauna or hot tub would’ve been nice " More

By a verified traveler on Sat 08 Feb 2020

Hotel Description

3-star hotel perfect for exploring Williamsport

Heart of Williamsport

At this hotel, you'll be steps from Williamsport/Lycoming Chamber of Commerce and within a 10-minute walk of Market Street Bridge. Lycoming College and Thomas T. Taber Museum are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

The 208 individually decorated guestrooms offer free WiFi and room service. Flat-screen TVs, refrigerators, and microwaves are also available.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Desk)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$64* Per night/room Dec 3 - Dec 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Whirlpool & Desk)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Desk)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Sitting area & Desk)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Genetti Hotel, SureStay Collection by Best Western ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Genetti Hotel, SureStay Collection by Best Western

Everyone (10) Couples (3) Family (7)
4 out of 5
Historic property was nice - staff fine - mini-bar, room service, sauna or hot tub would’ve been nice

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 11, 2020 by Guest Service Manager

Thank you for taking the time to review our hotel. We do offer individual rooms with hot tubs but we do not offer any in our public spaces

5 out of 5
Love the old town charm of historic hotel. we stay there when in town

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 24, 2019 by Guest Service Manager

Thank you for taking the time to review our hotel.

5 out of 5
We stayed here several years ago and really enjoyed our stay. This place does not disappoint.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Guest Service Manager

Thank you for writing a review, glad to have you back, we will see you again next time.

3 out of 5
This property is located in a very fun area and because of the age has a very warm, historical feel to it. The people was very friendly that worked there. It is a historical property and this needs to be considered when giving a honest review and one should not expect it to look like a new hotel. The view of the river and mountains were amazing from my 8th floor room, The bathroom was very small but still suites the purposes that are needed as long as you don't expect more than one person to be getting ready in there at one time. The restaurant was very nice downstairs and the breakfast was awesome ! Now the negative. I had driven 14 hours from Tennessee and was SO tired when I finally got to my room. I entered the room, dropped my bags and immediately collapse to my bed for a couple hour nap. When I woke up I took a shower so I could head back out the door to fulfill other engagements. after stepping out of the shower I noticed the back of the toilet seat had a very small smear of feces on it. Being in a hurry, I just cleaned it rather than requesting and going through the trouble of trying to a different room. I got back to my room late that evening still exhausted and went right to bed. The people in the room next to me seemed to be very loud and could be heard easily through the walls. I am guessing that this is more of a little wall insulation problem than them actually being excessively loud.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 11, 2019 by Guest Service Manager

Thank you for reviewing our hotel, I am sorry to hear we fell short on some standard expectations, I will address your concerns with our housekeeping and maintenance staff.

5 out of 5
classic hotel downtown, secure parking available, on-site restaurant

Posted by on May 18, 2019

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Comment from Hotel Management

May 22, 2019 by Guest Service Manager

Thank you for reviewing our hotel, we are glad you enjoyed your stay.

1 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 11, 2019 by Guest Service Manager

So sorry to see you were unsatisfied with your stay. We would love to look into your situation if you could let us know where you would like us to improve

4 out of 5
Old time charm with modern flair! Breakfast is quite good as well!!

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 28, 2019 by Guest Service Manager

Thank you for reviewing out hotel, we are glad you enjoyed breakfast.

5 out of 5
This is a grand old hotel with excellent design and space. It is a bit worn, but still my favorite hotel in the area. I always stay here when I am town.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 21, 2019 by Guest Service Manager

Thank you for reviewing our hotel.

4 out of 5
The shower was kind of bazaar. But over all it was great. Could have had waffles for breakfast but it was still good.

Posted by on Mar 20, 2019

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Comment from Hotel Management

Mar 21, 2019 by Guest Service Manager

Glad you enjoyed our breakfast buffet. We try to give all the modern day conveniences with a historic feel. Thank you for taking the time to review our hotel.

4 out of 5

Posted by on Mar 2, 2019

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Comment from Hotel Management

Apr 2, 2019 by Guest Service Manager

thank you for rating our hotel

About the Genetti Hotel, SureStay Collection by Best Western

Location 200 W 4th St., Williamsport, PA 17701

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Genetti Hotel, SureStay Collection by Best Western offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 11141 square feet (1035 square meters) and includes a conference center. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Genetti Hotel, SureStay Collection by Best Western. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3-star Williamsport hotel.

  • 208 guestrooms or units
  • 10 levels
  • 11141 sq ft of conference space
  • 1035 sq m of conference space
  • Built in 1922
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Harrisburg Intl. Airport (MDT) (155.4 km / 96.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Genetti Taphouse - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.6 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 3 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 49.95

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Genetti
  • Genetti Hotel
  • Genetti Hotel Williamsport
  • Genetti Williamsport
  • Genetti Lycoming Hotel Williamsport
  • Genetti Lycoming Williamsport
  • SureStay Signature Collection Genetti Hotel Best Western
  • SureStay Signature Collection Genetti Best Western Williamsport
  • SureStay Signature Collection Genetti Best Western
  • SureStay Collection Best Western Genetti Hotel Williamsport
  • SureStay Collection Best Western Genetti Hotel
  • SureStay Collection Best Western Genetti Williamsport
  • SureStay Collection Best Western Genetti
  • SureStay Signature Collection Genetti Hotel by Best Western
  • SureStay Signature Collection By Best Western Genetti Hotel
  • Genetti Hotel SureStay Collection by Best Western
  • SureStay Collection By Best Western Genetti Hotel
  • Genetti Hotel, SureStay Collection by Best Western Hotel
  • Genetti Hotel, SureStay Collection by Best Western Williamsport

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Genetti Hotel, SureStay Collection by Best Western offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.