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Genetti Hotel, SureStay Collection by Best Western

2.5 star property
Hotel perfectly located for exploring Williamsport

Choose dates to view prices

Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Serves breakfast and dinner
Lobby
In-room safe, individually decorated, individually furnished
Fitness facility
Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
200 W 4th St., Williamsport, PA, 17701
  • Place, Community Theatre League
    ‪2 min walk‬
  • Place, Lycoming College
    ‪6 min walk‬
  • Place, Pennsylvania College of Technology
    ‪18 min walk‬
  • Airport, Williamsport, PA (IPT-Williamsport Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Two Queen Room

  • Sleeps 4

Two Double Room

  • Sleeps 4

Two Double Room with Pool View

  • Sleeps 4

Accessible Two Queen Room with Bathtub

  • Sleeps 4

King and Double Room

  • Sleeps 5

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

King Room with Whirlpool

  • Sleeps 2

Two Queen Suite with Kitchenette and Sitting Area

  • Sleeps 4

Queen Suite with Kitchenette

  • Sleeps 2

King Suite

  • Sleeps 4

King and Double Suite

  • Sleeps 4

Two Queen Suite with Kitchenette and Sofabed

  • Sleeps 6

King and Queen Suite with Kitchenette

  • Sleeps 4

Two Queen and Double Room

  • Sleeps 5

Double Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Kitchenette, Sitting Area, Desk, High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Dining Table, Flat Screen Television, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Living Room, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool, Flat Screen Television, Desk, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

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About the neighborhood

Williamsport

Heart of Williamsport.Steps from the hotel, you'll find Williamsport/Lycoming Chamber of Commerce and Community Theatre League. Lycoming College and Market Street Bridge are also within half a mile (1 km).

What's nearby

  • Williamsport/Lycoming Chamber of Commerce - 2 min walk - 0.1 miles
  • Community Theatre League - 2 min walk - 0.1 miles
  • Lycoming College - 6 min walk - 0.4 miles
  • Market Street Bridge - 6 min walk - 0.4 miles
  • Pennsylvania College of Technology - 18 min walk - 1.0 mile

Getting around

  • Harrisburg Intl. Airport (MDT) - 108 min drive

Restaurants

  • ‪Long Island Pizza - ‬5 min walk
  • ‪The Brickyard Restaurant & Ale House - ‬2 min walk
  • ‪Bullfrog Brewery - ‬1 min walk
  • ‪Perkins American Food Co. - ‬6 min walk
  • ‪The Crooked Goose - ‬1 min walk

About this property

Genetti Hotel, SureStay Collection by Best Western

Hotel perfectly located for exploring Williamsport
Genetti Hotel, SureStay Collection by Best Western offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1035 square feet (96 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at Genetti Hotel, SureStay Collection by Best Western. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this Williamsport hotel.

  • 208 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 1035 sq ft of conference space
  • 96 sq m of conference space
  • Built in 1922
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Williamsport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
  • Only dogs are allowed
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.6 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Frequently asked questions

How close is Genetti Hotel, SureStay Collection by Best Western to the airport?

Genetti Hotel, SureStay Collection by Best Western is 5.2 mi (11-min drive) away from the Williamsport, PA (IPT-Williamsport Regional) airport, the closest popular airport to the property.

Does Genetti Hotel, SureStay Collection by Best Western have an airport shuttle?

Genetti Hotel, SureStay Collection by Best Western offers a free airport shuttle, available 24 hours a day, on request.

Does Genetti Hotel, SureStay Collection by Best Western offer free breakfast?

Genetti Hotel, SureStay Collection by Best Western offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Genetti Hotel, SureStay Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at Genetti Hotel, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Genetti Hotel, SureStay Collection by Best Western?

This hotel offers free self parking.

Does Genetti Hotel, SureStay Collection by Best Western have a pool?

Genetti Hotel, SureStay Collection by Best Western features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Genetti Hotel, SureStay Collection by Best Western have a restaurant?

Genetti Hotel, SureStay Collection by Best Western is home to Windows on 4th, which features American cuisine and light fare.

Does Genetti Hotel, SureStay Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Genetti Hotel, SureStay Collection by Best Western to downtown Williamsport?

Genetti Hotel, SureStay Collection by Best Western is 0.2 mi away from Williamsport.

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Grand old hotel, needs updating, my room was okay, bathroom was very small. Bed was comfortable and tv was nice size with plenty of channels to watch.
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness
It was a nice hotel, a little dated. They are going through a renovation. Arrived at the hotel around 7:30 pm after a long day to find out they didn't have a room for us. I booked this hotel a couple of months ago on Expedia and I received a confirmation. The front desk guy was calling around to other hotels in the area to get us a hotel they would pay for. After about 1 hour wait they had a room for us after someone had called to cancel a reservation. I don't know who is in charge of reservations, but they don't know what they are doing. You should know how many reservations were booked and how many rooms you have available. I was told they always have a hold for a room at another hotel just in case, but they decided to release it without checking that they needed the room. This is a horrible way to manage your rooms. If I arrive at a hotel that i have a confirmed reservation, I EXPECT to have a room available to me
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a longer stay like this, having the kitchenette was great. Also appreciate the additional bathroom space compared to the smaller rooms. Staff is always friendly and helpful. Quality of breakfast was better on the weekends than during the week, but better than elsewhere overall. Insufficient space in the parking lot on weekends, when people resorted to parking wherever they could whether it was an official spot or not.
Stayed 7 nights in Oct 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, close to several food and coffee options
Stayed 6 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
There were two major events taking place at the hotel, so there was a lot of noise and confusion when I checked in. Also, the parking lot was full. The room was spacious, but the furniture was old and uncomfortable. The bathroom had many problems, including a toilet seat that was too low, not enough room for toiletries above the sink, and an old looking bathtub with a high side and no rail to grab when getting in.
Stayed 1 night in Oct 2025

10/10 Excellent

mike

Stayed 1 night in Oct 2025

10/10 Excellent

Ann, Mason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice old hotel
Stayed 1 night in Oct 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Russell

Liked: Property conditions & facilities
Well like most places there nice till it’s checkout time then it’s hurry up get out your treated like an inconvenience even though I spent almost a $1,000 to stay less then a week ! Staff should be just as nice when you’re checking out !
Stayed 4 nights in Oct 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Entire hotel was clean with a staff. Room were as advertised. Nice place
Stayed 1 night in Oct 2025

4/10 Poor

Vincent

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were told room was in the hotel, room had a door to outside, so old no security all doors wide open, if I was worth my family would not have stayed there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabitha, mill hall

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! Two stays in the past month, and we’re going back November 1st for the murder mystery event! Can’t wait! If you haven’t been to the gennetti, or windows on 4th your missing out!
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph, Kingsport

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been perfect so far and the staff is very nice.
Stayed 1 night in Sep 2025

6/10 Okay

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean ans staff was great. The hotel was a bit outdated
Stayed 3 nights in Sep 2025

6/10 Okay

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property is stale to be kind. Nice staff but facility is in need of upgrades.
Stayed 2 nights in Sep 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities
This is a charming old hotel that could use some sprucing up, however the bed was really comfortable and the shower nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for years. Continues to be a great value.
Stayed 1 night in Sep 2025

4/10 Poor

Lauren

Traveled with group
Disliked: Amenities, property conditions & facilities
It need a serious update with the beds & mattress … The blanket & sheets was very old worn out, uncover sockets,not somewhere that I would stay again …
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Amenities
Close to I-180. Pleasant “retro” style and quiet.
Stayed 1 night in Sep 2025

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Dirty, stinky, rundown.

Our first room was filthy and wreaked of cigarettes and mold. It was an exterior room like a motel and just looked completely rundown. We go to the front desk, and get assigned a new room. We get to that room to find the door open. Dirty wet rags on the dresser. An overwhelming stench of mold was coming from the bathroom. We open the door to find it a complete mess, the sink leaking into the cabinet that was full of black mold. We go back to the front desk, show them the pictures, and the manager says “I know what it looks like. I don’t need to see your pictures. I thought they cleaned it up”. Meaning he knew he was putting us in a room with black mold. We get assigned a third room. There was a nasty, stained over stuffed reclining chair. The toilet backed up, and we had to call the front desk. Manager, practically laughing “you guys aren’t having any luck”. At this point we were just over the whole ordeal. Had there been vacancy at another hotel, we would not have stayed.
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Beautiful old building, clean everywhere. furniture in room very worn. Rooms need love. The worst air conditioners. Loud, noisy. on and off every couple minutes no matter what setting you put it on. No sleep. Next day the FD said they controlled, we asked them to adjust. 2nd night on.off a little longer in between. We suggest you partner with Penn Tech hvac students and prestigious local contracters to update the building. It would give them experience, respect of older building and someone can probably find a Grant to cover some of the project. We had a drink in the bar 2nd night I (female) went to the restroom, after my business I open stall door to a male with a garbage bag, he quickly ducked into another stall. He didnt say a word. I was washing my hand alongside another female and we were both like what the hell. He didnt come out of that stall while we were there. At checkout the Fd guy could not be bothered to get up and address departing guests. Several of us stood there with our keys in hand, he looked up and said we could leave them there. I will shoutout to the male today 9/21/25 who we saw in several areas cleaning, bent over and picked stuff off floor and outside. We thought it would be a nice change but we are sticking with Marriot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabitha, mill hall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was awesome. The drinks were amazing. The staff was in bartenders were super sweet. Enjoyed the conversation. Our room was magnificent. Can’t wait to stay again.
Stayed 1 night in Sep 2025

8/10 Good

Lori

Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Stayed 1 night in Aug 2025