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"I’ve been coming to this area since I was an infant with my family. I wasn’t happy the restaurant actually both of them was now closed in the hotel. W ... " More

By a verified traveler on Sat 10 Apr 2021

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Hotel Description

Family-friendly 3-star hotel with 3 indoor pools

In shopping district

At this Williamsburg hotel, you'll be within 6 miles (10 km) of Tanger Outlets and 9 miles (15 km) of Amana Colonies National Historic Landmark. Amana Heritage Museum and Millstream Brewery are within 12 miles (20 km).

18-hole golf course

This smoke-free hotel features a golf course, free water park access, and an attached winery. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 3 indoor pools and free perks like self-serve breakfast and free self parking.

Deluxe Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Family Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Wasserbahn Waterpark Smock Hotel & Resort ratings based on 35 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wasserbahn Waterpark Smock Hotel & Resort

Everyone (12) Couples (3) Family (10)
2 out of 5

Posted by on May 23, 2021

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Comment from Hotel Management

May 25, 2021 by Stephanie G

Thank you for taking the time to leave us your rating. We apologize that your stay was not 100% satisfactory. We do hope we will get the chance to better serve you in the future.

5 out of 5
I’ve been coming to this area since I was an infant with my family. I wasn’t happy the restaurant actually both of them was now closed in the hotel. Was looking forward to delicious food. It was all currently under renovation but still a good stay.

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 10, 2021 by T Smock

Thanks for your time writing the review, we are creating an all new guest experience including all new restaurants and amenities. And they will be back soon! We appreciate your business and thanks for staying!!!

4 out of 5
The waterpark was nice for my grandchildren. Overall the hotel was a little noisy and I was disappointed in the restaurant on site

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 3, 2021 by Ramada Wasserbahn

I do apologize for the restaurant as it is under construction so it is very limited right now. I'm also glad to hear that the grandkids had fun at the waterpark and I do hope you come back once all the renovations are done and try again.

5 out of 5
Very good stay kids had fun not far from shopping

Posted by , from Fremont on Dec 31, 2020

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Comment from Hotel Management

Jan 2, 2021 by T Smock

Thanks Mark for your feedback!!! We are working hard on new additions and features for the family!!! Remember to follow us on Facebook for more promotions and events

2 out of 5
I felt like i was going to b 'mugged' by off duty employees that loitered right by the hotel front desk. One employee thretened another employee with voilence. Back entrances to hotel do not lock. Staff werent knowledgeable about procedures. Check-in took an hour and phone calls to off duty personnel were required.

Posted by , from Indiana on Oct 16, 2020

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Comment from Hotel Management

Nov 24, 2020 by Front Desk Assoicate

Thank you for your feedback, I have sent your concerns to the proper departments to be addressed.

4 out of 5
waterpark is fun. not big, but enjoyable. good restaurant. property is starting to get a little run down, but it is clean and the staff are very good.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 30, 2020 by Sarah, FOM

Thank you for your feedback! We are delighted that you enjoyed your stay with us and we hope to see you back soon!

2 out of 5
There were bugs in our room and it smelled musty. There was no fan in the bathroom so the ceiling had mold growing in different spots. We did appreciate the fact that we received early check in! Thank you!

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 3, 2019 by Sarah, FOM

Thank you for your feedback. We greatly appreciate you letting us know some of the issues that you encountered so that we can quickly address them. I'm glad that we were able to accommodate you with an early check-in!

3 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 23, 2019 by Faye

Thank you for taking the time to do a review! We would love to hear more in detail from you on your stay with us! We do hope to see you in the future again! We look forward to hearing from you! Thank you, Faye Sales Manager

5 out of 5
Great family place to stay. Great place to stop and have a little extra than just a pool for kids. Big play area and mini golf (could use a little TLC) and fun indoor waterpark for kids to play

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Faye

Thank you for taking the time to respond! We are glad you enjoyed your stay with us! We are working on renovating the golf course some. We hope to see you in the future again! Thanks, Faye Sales Manager

3 out of 5
I asked for a room with a couch and when we got there they said it was just a standard room. The pools afe much smaller than the pictures showed. The arcade games are falling apart. The hallway by the arcade was dripping water from somewhere so bad that the carpet waa saturated and gross to walk on. There is supposed to be a microwave in the rooms and the only one we could find was up by the front desk which made things hard to reheat. There is no elevator so its up and down stairs everytime we leave, swim, use the microwave, go anywhere. The attached resteraunt is way too expensive for what you get but the ladies working there were nice. The area with pool tables had dirty dishes sitting on a table by a couch that was dirty, and 1 of the 2 pool tables were broken.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Faye

Thank you for taking the time to respond. We will reach out to you personally about your stay with us. Thank you, Faye Sales Manager

About the Wasserbahn Waterpark Smock Hotel & Resort

Location 2211 U Avenue, Williamsburg, IA 52361

Property Features

A winery is on site. Wasserbahn Waterpark Smock Hotel & Resort offers its guests a golf course, a complimentary water park, and 3 indoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. An outdoor pool, a children's pool, and a spa tub are also featured at the family-friendly Wasserbahn Waterpark Smock Hotel & Resort. Free self parking is available. This 3-star Williamsburg hotel is smoke free.

  • 144 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Winery on site
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 3
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Wasserbahn Waterpark Smock Hotel & Resort offers 144 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. This Williamsburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 10:30 AM.

Wasserbahn Waterpark Smock Hotel & Resort has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 3 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Parties and events are allowed on site

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Parties and events are allowed on site.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Williamsburg Wasserbahn Waterpark Hotel
  • Ramada Wasserbahn Waterpark Hotel
  • Ramada Wyndham Williamsburg Wasserbahn Waterpark Hotel
  • Ramada Wasserbahn Waterpark
  • Clarion Inn Amana Colonies And Wasserbahn Waterpark Hotel Amana
  • Ramada Williamsburg And Wasserbahn Waterpark Iowa
  • Ramada Wyndham Wasserbahn Waterpark Hotel
  • Ramada Wyndham Williamsburg Wasserbahn Waterpark
  • Ramada Wyndham Wasserbahn Waterpark
  • Clarion Inn Amana Colonies Wasserbahn Waterpark Resort
  • Wasserbahn Waterpark Smock &
  • Wasserbahn Waterpark Smock Hotel & Resort Hotel
  • Ramada by Wyndham Williamsburg Wasserbahn Waterpark
  • Wasserbahn Waterpark Smock Hotel & Resort Williamsburg
  • Wasserbahn Waterpark Smock Hotel & Resort Hotel Williamsburg

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Wasserbahn Waterpark Smock Hotel & Resort.
  • Free in-room WiFi has a 5-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.