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4.1 out of 5

"Property was clean and as expected. Only critique I can think of is why were the bathrooms designed with no ventilation fan? It became very steamy ver ... " More

By a verified traveler on Mon 23 Dec 2019

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Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$73* Per night/room Aug 19 - Aug 20

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Hotel near Williamsburg Premium Outlets in Williamsburg

Close to airport

You'll find Williamsburg Premium Outlets and Sentara Williamsburg Regional Medical Center within 3 miles (5 km) of this hotel. Colonial Heritage Golf Club and Alewerks Brewing Company are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

The 118 guestrooms feature comforts like Egyptian cotton sheets and down comforters, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.

Holiday Inn Express Williamsburg North ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Williamsburg North

Everyone (7) Family (5)
5 out of 5
Property was clean and as expected. Only critique I can think of is why were the bathrooms designed with no ventilation fan? It became very steamy very quickly. Great for hanging wrinkly clothes I suppose. Not a deal breaker.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 24, 2019 by Chris

Thank you for your rating and review! To cut down on the noise from a traditional fan, we have a forced air ventilation system in the bathrooms. It is designed to pull air out of the bathroom through a rooftop motor and depending on your shower preference, sometimes doesn't quite keep up. We appreciate you staying with us and look forward to seeing you again soon.

3 out of 5
Family emergency prevented me from making this trip. Hotel clerk was nice but was very strict on no cancellation policy.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 17, 2019 by Chris

Thank you for choosing the Holiday Inn Express Williamsburg North! You did book a non-refundable reservation through a third party online travel agency. Receiving such a heavily discounted rate is contingent on that fact. Please keep us in mind the next time you come to the area. Have a great day!

5 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Chris

Thank you for your rating!

5 out of 5
Everything was clean and the young woman who checked us in was very nice.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by Chris

Thank you for your rating and comments! Please come visit again soon...

5 out of 5
Enjoyed our stay and morning breakfast was outstsnding Staff is great Only issue was no air vent in bathroom

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by Chris

We're happy you enjoyed your stay and breakfast. Although the bathroom vent isn't traditional, there is a small panel on the wall and the air vent is a forced air system that creates a vacuum up to the roof of the building. It's much more quiet and efficient. Thank you for staying with us.

4 out of 5
We didn’t have hot water first day there, heated pool broken, and did poor job cleaning room. Took towels and replaced nothing. Other than that front desk very helpful

Posted by on May 20, 2019

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2 out of 5
You staff cant operate the computer system. Didnt seem to care. Heading back to Marriott..fast!

Posted by on Mar 11, 2019

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3 out of 5

Close to our children's home

Pros: nice pool
Cons: room service of toiletries
Location: near family
poor room prep took used bath towels and did not leave new ones

Posted by on Jul 3, 2018

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5 out of 5
Over very pleasant. I have stayed here before and it has always exceeded my expectations

Posted by on Jun 11, 2018

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3 out of 5

Still nice .... but ...

Pros: Being fairly new
Cons: Management response and make sure sheets are changed EVERDAY
Location: Colonial Williamsburg. Plenty of things to do.
My wife and I have stayed here before and it is a fairly new hotel. The first time we stayed I believe it had not long been opened and everything and staff were above and beyond nice. This time, overall it was still nice, but upon our arrival, my wife inspects the bed linen only to find a wrinkled sheets with hair on it. The subsequent days the bed sheet was very tight and clean. 5 stars for the rest of our stay! . Obviously the sheets had not been changed from previous stay when we arrived. The front desk clerk was not very friendly on check in and check out. Not rude, but not very welcoming. Some of the breakfast staff had the sniffles and continued to blow their nose while standing in the door way to the prep area. Food / beverage selection was very good and it is a nice addition to have a continental breakfast included. My wife even emailed two of the managers, with photos, about the sheets when we returned home and they have yet to reply AFTER ONE WEEK. I don't recommend putting your business cards in full view at the check in/out desk if you are not going to reply. Must be busy Also, don't get me wrong this is a nice hotel but issues like this that are not addressed just snowball. This is too nice of a hotel to let issues like this ruin it.

Posted by , from Virginia on Jan 8, 2018

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About the Holiday Inn Express Williamsburg North

Location 720 Lightfoot Road, Williamsburg, VA 23188

Property Features

Holiday Inn Express Williamsburg North offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express Williamsburg North also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Williamsburg hotel is smoke free.

  • 118 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Newport News - Williamsburg Intl. Airport (PHF) (39.4 km / 24.5 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Holiday Inn Express Williamsburg North offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.