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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property
Enjoy the free WiFi at this Bardstown hotel

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Exterior
Reception
Garden
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
411 West Stephen Foster Ave, Bardstown, KY, 40004
  • Place, Basilica of St Joseph Proto-Cathedral
    ‪2 min walk‬
  • Place, Spalding Hall
    ‪3 min walk‬
  • Place, My Old Kentucky Home State Park
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Bardstown

In Bardstown .Within a 5-minute walk of this Bardstown hotel, you'll find Basilica of St Joseph Proto-Cathedral and Bardstown Art Gallery. Spalding Hall and Oscar Getz Museum of Whiskey are also within half a mile (1 km).

What's nearby

  • Basilica of St Joseph Proto-Cathedral - 2 min walk - 0.1 miles
  • Spalding Hall - 3 min walk - 0.2 miles
  • Oscar Getz Museum of Whiskey - 3 min walk - 0.2 miles
  • Bardstown Art Gallery - 5 min walk - 0.3 miles
  • My Old Kentucky Home State Park - 14 min walk - 0.8 miles

Getting around

  • Louisville Intl. Airport (SDF) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Lee's Famous Recipe Chicken - ‬3 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬3 min drive

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Enjoy the free WiFi at this Bardstown hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at SureStay Hotel by Best Western Bardstown General Nelson. Self parking is free.

Smoking is allowed in designated areas at this Bardstown hotel.

  • 48 guestrooms or units
  • Meeting rooms
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Bardstown General Nelson offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Bardstown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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The price is $120
Mar 30 - Mar 31
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

Frequently asked questions

How close is SureStay Hotel by Best Western Bardstown General Nelson to the airport?

SureStay Hotel by Best Western Bardstown General Nelson is 37.2 mi (47-min drive) away from the Louisville Intl. Airport (SDF) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Bardstown General Nelson?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Bardstown General Nelson on Mar 11, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Bardstown General Nelson have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Bardstown General Nelson.

Does SureStay Hotel by Best Western Bardstown General Nelson offer free breakfast?

SureStay Hotel by Best Western Bardstown General Nelson offers free self-serve breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 9:30 AM.

Is there a casino at SureStay Hotel by Best Western Bardstown General Nelson?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Bardstown General Nelson?

Check-in begins at 4 PM.

Is there free parking at SureStay Hotel by Best Western Bardstown General Nelson?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Bardstown General Nelson have a pool?

SureStay Hotel by Best Western Bardstown General Nelson features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does SureStay Hotel by Best Western Bardstown General Nelson have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Bardstown General Nelson to downtown Bardstown?

SureStay Hotel by Best Western Bardstown General Nelson is 0.4 mi away from Bardstown.

SureStay Hotel by Best Western Bardstown General Nelson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 926 reviews
Rating 8 - Good. 372 out of 926 reviews
Rating 6 - Okay. 87 out of 926 reviews
Rating 4 - Poor. 32 out of 926 reviews
Rating 2 - Terrible. 12 out of 926 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

veronica

Traveled with family
Disliked: Amenities
the pictures that are attached is not what the hotel looks like.it is more a motel then a hotel. we were also double charged for our room and i called and they just said no we only charged you once. very big hassle.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lukas

Traveled with group
Liked: Cleanliness, staff & service, amenities
This place was really nice and quiet. Granted we did this in December on the downside of the season. A room was really quite clean and comfortable. The breakfast was OK. Nothing right Home about. We only stayed here for one night. Check in was very simple
Stayed 1 night in Dec 2025

8/10 Good

Lance

Stayed 5 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2025

8/10 Good

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Marcie, Guyton

Stayed 1 night in Nov 2025

10/10 Excellent

Krystina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quaint facility with a friendly helpful staff. We will stay there again!
Stayed 5 nights in Oct 2025

2/10 Terrible

Joseph

Stayed 2 nights in Oct 2025

8/10 Good

Ranjan, Panama City Beach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean modern room. Good A/c.
Stayed 3 nights in Oct 2025

6/10 Okay

James

Traveled with partner
I liked the room they gave me was away from the highway and fairly quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room is very clean, staff are all so sweet, and the breakfast is very good too! We had a very pleasant stay and room temp and bed comfort was great! We will def stay again even though it’s not a huge room and it’s an older hotel, it’s well kept up. Great location too!
Stayed 2 nights in Oct 2025

4/10 Poor

Margaret

Liked: Staff & service, property conditions & facilities
I chose the motel so that we could walk into town, and the location was fine for that purpose, especially since we had one night stay. However the white shower curtain had 2 inches of red bacteria stain at the bottom edge, indicating it had not been washed or sanitized in some time. The bathroom seemed clean but the shower curtain had been hooked over the hand bar, indicating the housekeeper had seen the red and ignored it. That night there was a loud party outside our room and in an adjacent room that went on until after midnight. Finally, the coffee was gone when we went to get some before they closed breakfast at 9am (on a Sunday!).
Stayed 1 night in Oct 2025

6/10 Okay

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing to say bad about the stay at my hotel the breakfast is great the workers are great especially the worker name Paige she's a wonderful woman and the manager/owner Ray was awesome I would recommend this hotel to anybody
Stayed 2 nights in Sep 2025

10/10 Excellent

Daina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for BourbonFest
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, bathroom had all new fixtures.
Stayed 1 night in Sep 2025

8/10 Good

Jerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ethan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very accommodating and super nice staff.
Stayed 5 nights in Sep 2025

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite and relaxing

For ascetics the pool drained and covered. Other than that everything else was pleasing.
Stayed 2 nights in Sep 2025

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location clean no frills

Great location for walking to downtown area. Clean, not fancy. Good free breakfast on premises. Would stay again.
Stayed 3 nights in Sep 2025

6/10 Okay

Marissa A

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Okay stay
Stayed 2 nights in Sep 2025

6/10 Okay

Matthew

Stayed 1 night in Sep 2025

6/10 Okay

Steven

Traveled with family
Liked: Staff & service

We get it

We get what Best Weatern tried to do. Turn a very old hotel into a modern one and for us it just didn’t work. It seems very outdated still and the rooms are very small. We had a baby so we brought a pack and play and it could barely fit in the room. There is a spacious room near the bathroom but we just don’t know what it could be used for. Cheap option, but I’d rather stay in Bardstown at the Fairfield for more money. It was not bad, just wasn’t for us. On the plus side, it was the best breakfast we had on our Bourbon Trail trip. The cooks cared enough to make us fresh biscuits, eggs, and sausage. Definitely a positive
Stayed 1 night in Sep 2025