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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
3-star hotel perfect for exploring Whitehorse

Choose dates to view prices

Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Breakfast, lunch and dinner served
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby
21-inch flat-screen TV with cable channels, TV
Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Place, MacBride Museum of Yukon History
    ‪3 min walk‬
  • Place, Kwanlin Dun Cultural Centre
    ‪3 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪6 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 264 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 634 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

  • 541 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 281 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 739 sq ft
  • Sleeps 4
  • 1 King Bed

2 Queen Beds Room, Non-Smoking

  • Sleeps 2

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Queen Room-Non-Smoking

  • Sleeps 2

One-Bedroom King Suite-Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

1 Queen Murphy Bed, Non-Smoking

  • Sleeps 2

King Studio Suite-Non-Smoking

  • Sleeps 2

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 2

About the neighborhood

Whitehorse

City center stay.With a stay at this Whitehorse hotel, you'll be steps from MacBride Museum of Yukon History and North End Gallery. Whitehorse Waterfront Trolley and Yukon Artists@Work are also within half a mile (1 km).

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.1 miles
  • MacBride Museum of Yukon History - 3 min walk - 0.2 miles
  • Kwanlin Dun Cultural Centre - 3 min walk - 0.2 miles
  • Yukon Visitor Information Centre - 6 min walk - 0.4 miles
  • SS Klondike - 11 min walk - 0.6 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Pho 5 Star Vietnamese Cuisine - ‬6 min walk
  • ‪G And P Steakhouse - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3-star hotel perfect for exploring Whitehorse
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A roundtrip airport shuttle is free at scheduled times. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. Free self parking is available. A complete renovation of Sternwheeler Hotel & Conference Centre, Trademark by Wyndham was completed in June 2022.

This 3-star Whitehorse hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1948
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Frequently asked questions

How close is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham to the airport?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is 3.7 mi (8-min drive) away from the Whitehorse, YT (YXY-Whitehorse Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham on Apr 10, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have an airport shuttle?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers a free airport shuttle, available from 6:00 AM to midnight at scheduled times.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offer free breakfast?

Free breakfast isn’t provided at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham, but full breakfast is offered for a fee of CAD 20 for adults and CAD 20 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

This hotel offers free self parking.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have a pool?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham does not have a pool.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have a restaurant?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is home to Tony's Pasta, which features light fare.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham to downtown Whitehorse?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is 0.1 mi away from Whitehorse.

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 160 out of 371 reviews
Rating 8 - Good. 133 out of 371 reviews
Rating 6 - Okay. 56 out of 371 reviews
Rating 4 - Poor. 17 out of 371 reviews
Rating 2 - Terrible. 5 out of 371 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Roberta

Disliked: Amenities, property conditions & facilities
Staff was very friendly. The room clean the bed on the hand needs to be replaced very old and not at all comfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

Michael

Shuttle service was good. Staff friendly. Stayed 4 nights and didn’t get a room clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Stayed 7 nights in Nov 2025

10/10 Excellent

Brook

clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff, convenient location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Liviu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was pleasant. Room was clean with comfy beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dustin

Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was cozy, comfy and clean! My bed was firm - my preference in beds. Always appreciate the Sternwheeler, their flexible/late check-ins and friendly staff. Great food in their restaurant too! This quirky floors hotel is a welcome reprieve for weary travellers and tourists. :)
Stayed 1 night in Oct 2025

8/10 Good

Daniel B

Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, compared to some other hotels in Whitehorse it was like being under the cone of silence as far as noise level. Very clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

ASHLIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally welcoming and helpful in coordinating the airport shuttle. Our best experience was at the restaurant where we enjoyed a night cap, and the bartender was knowledgeable and very friendly. She really went out of her way to welcome us despite having large groups that she was also taking care of.
Stayed 3 nights in Oct 2025

6/10 Okay

Chehraz, Mission Viejo

Stayed 1 night in Oct 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Appreciated the free shuttle.
Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Traveled with family
Liked: Staff & service
Restaurant quality was poor. Breakfast buffet was not good and very overpriced.
Stayed 3 nights in Sep 2025

6/10 Okay

Greg

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, a good hotel... Best part by far was the location - near transit, the river (incl. walking paths), and lots of restaurants. However, while I booked a mobility accessible room by accident online, they only had one apparently and already gave it away; for people needing that, you may want to get something in writing. The room was generally quiet, but a) the HVAC system and other 'utilities-type' noises were loud when they kicked in, and b) the bathroom door did not close at all. Small note: seemingly a lot of cigarette smokers staying there, so the hallways and elevators always stunk.
Stayed 2 nights in Sep 2025

10/10 Excellent

ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all the town .food was great and excellent service
Stayed 2 nights in Sep 2025

10/10 Excellent

Stefan

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel thats been remodeled. Floors were uneven and sloping. Someone with mobility difficulties may have issues.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, Great Location. Elevators doors are locked for safety.
Stayed 2 nights in Aug 2025

8/10 Good

Hazel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Was a pretty good experience. The shower was very noisy, it sounded like a whistling kettle, but otherwise it was a good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025