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DoubleTree by Hilton West Kelowna

Property class: 4
4-star hotel in Westbank

Choose dates to view prices

Photo gallery for DoubleTree by Hilton West Kelowna

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Restaurant
Terrace/patio
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Place, Westbank Centre Park
    ‪4 min walk‬
  • Place, Off the Grid Organic Winery
    ‪9 min walk‬
  • Place, Willow Beach
    ‪4 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Fitness room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2

Corner King Room

  • Sleeps 2

2 Queen Beds Corner Room

  • Sleeps 4

View all photos for King Studio Suite With Sofabed

Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

King Studio Suite With Sofabed

  • Sleeps 4

View all photos for 2 Queen Beds With Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds With Bathtub

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

About the neighborhood

West Kelowna

Westbank stay.With a stay at this Westbank hotel, you'll be within half a mile (1 km) of Westbank Centre Park and 2 miles (3 km) of Off the Grid Organic Winery. Gellatly Bay Waterfront and Gellatly Heritage Regional Park are also within 2 miles (3 km).

What's nearby

  • Westbank Centre Park - 4 min walk - 0.3 miles
  • Off the Grid Organic Winery - 9 min walk - 0.5 miles
  • Gellatly Bay Waterfront - 2 min drive - 1.3 miles
  • Two Eagles Golf Course - 3 min drive - 1.8 miles
  • Willow Beach - 4 min drive - 1.9 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Turtle Jacks - ‬1 min walk
  • ‪Buy The Sea - ‬3 min drive

About this property

DoubleTree by Hilton West Kelowna

4-star hotel in Westbank
DoubleTree by Hilton West Kelowna offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3800 square feet (342 square meters) and includes conference space. The business-friendly DoubleTree by Hilton West Kelowna also features concierge services, dry cleaning/laundry services, and a convenience store. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3800 sq ft of conference space
  • 342 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton West Kelowna offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This West Kelowna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Front of property
TownePlace Suites by Marriott West Kelowna
Westbank
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 1,303 reviews
$101 nightly
The price is $114
Apr 27 - Apr 28
Total with taxes and fees
TownePlace Suites by Marriott West Kelowna

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Handrails in stairways (30 inches high)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

How close is DoubleTree by Hilton West Kelowna to the airport?

DoubleTree by Hilton West Kelowna is 17.8 mi (38-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton West Kelowna?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton West Kelowna on Apr 21, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton West Kelowna have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton West Kelowna.

How close is DoubleTree by Hilton West Kelowna to the beach?

This hotel is 1.4 mi (3-min drive) from Gellatly Dog Beach and 1.8 mi (3-min drive) from Willow Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton West Kelowna offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton West Kelowna, but buffet breakfast is offered for a fee of between CAD 10 and 25 for adults, CAD 10 and 25 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton West Kelowna?

No, there is no casino at this hotel, but Lake City Casino (14-min drive) is nearby.

What time is check-in at DoubleTree by Hilton West Kelowna?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton West Kelowna?

This hotel offers free self parking.

Does DoubleTree by Hilton West Kelowna have a pool?

DoubleTree by Hilton West Kelowna features an indoor pool and an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does DoubleTree by Hilton West Kelowna have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) are closed on Christmas Day and New Year's Day.

Does DoubleTree by Hilton West Kelowna have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton West Kelowna to downtown West Kelowna?

DoubleTree by Hilton West Kelowna is 4 mi away from West Kelowna.

DoubleTree by Hilton West Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 212 reviews
Rating 8 - Good. 42 out of 212 reviews
Rating 6 - Okay. 13 out of 212 reviews
Rating 4 - Poor. 9 out of 212 reviews
Rating 2 - Terrible. 6 out of 212 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yiteng

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room
Stayed 2 nights in Jan 2026

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Room was good...had an adjoining door and extremely loud people next door.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, wonderful staff, great restaurant & bar
Stayed 3 nights in Dec 2025

8/10 Good

Kristian

No hot tub. Gym wasn't open yet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Avnita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot for work and this hotel was amazing from most of the hotels I stay at. The room was comfy and immaculate. Newly renovated and excellent staff and atmosphere. Will be returning for sure.
Stayed 2 nights in Dec 2025

8/10 Good

Laurier

There was not a stocked bar , empty. There should be a mirror at the desk to do make up hair when the bathroom is hot n steamy . Put out the luggage rack .
Stayed 1 night in Dec 2025

10/10 Excellent

Waylon

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Allison and the entire team were beyond great. Responded quickly and very helpful. We stayed in their 2 bedroom suite and wow- very impressed. The finishings were top notch, and the kitchen was equipped beautifully with everything we needed. The living area was great as well, and our kids loved the pool. Everything about our stay was amazing. We wished we could have stayed longer and would definitely stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

Nicholas

Stayed 3 nights in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was really courteous, friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danyal, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amazing room. Comfy bed. Big shower. Would stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, spacious rooms and shower area. Will definitely have it between our options next time we are in Kelowna
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Laurie, Calgary

Stayed 1 night in Dec 2025

8/10 Good

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable bed. Great breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Bhawna

Stayed 1 night in Dec 2025

6/10 Okay

Ashley

Traveled with family and small children
Liked: Amenities
Was dissapointed that we were sent down to the dirst floor, below the lobby level. The view was the backside of the gas station next door. Considering it is not exactly high season, it would have been nice to have a window with a room with a better view. Ither than that, the stay was ok. Room was nicely appointed and felt fresh and clean. Bed was comfy. Would stay again, just ask for a room with a decent view.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas, Vancouver

Stayed 2 nights in Nov 2025

8/10 Good

Kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

Rainier

Stayed 1 night in Nov 2025

6/10 Okay

Jill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good. We found the hotel loud with doors slamming all the time. There was also a domestic dispute on our floor that prevented us from sleeping on the Sat night. But over all a comfortable stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful friendly staff, so nice to be greeted in a friendly manner. Excellent room.
Stayed 4 nights in Nov 2025

10/10 Excellent

sappir rosy, Richmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Nov 2025

10/10 Excellent

Anik, Surrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean rooms, high-quality bedding, sleek Nespresso machine, and a huge HD TV. The breakfast was the best I’ve had Ordered from a menu and totally worth the small extra cost. Turtle Jack’s was great for both breakfast and dinner
Stayed 4 nights in Nov 2025