Best Western Plus Waterville Grand Hotel

3.0 star property
Enjoy 2 restaurants at this Waterville hotel

Choose dates to view prices

Photo gallery for Best Western Plus Waterville Grand Hotel

2 restaurants, lunch, dinner served; American cuisine
Lobby
Exterior
Room amenity
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
375 Main Street, Waterville, ME, 04901
  • Place, Colby College
    ‪2 min drive‬
  • Place, Kennebec River
    ‪2 min drive‬
  • Place, Waterville Opera House
    ‪4 min drive‬
  • Airport, Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

7.0 out of 10
Good
(7 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Waterville

In Waterville .Within 2 miles (3 km) of this Waterville hotel, you'll find First Congregational Church and Kennebec River. Colby College and Waterville Opera House are also within 2 miles (3 km).

What's nearby

  • Colby College - 2 min drive - 0.7 miles
  • Kennebec River - 2 min drive - 1.2 miles
  • Waterville Opera House - 4 min drive - 1.8 miles
  • Redington Museum - 4 min drive - 2.0 miles
  • Thomas College - 9 min drive - 4.5 miles

Getting around

  • Waterville, ME (WVL-Robert Lafleur) - 7 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬19 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Wendy's - ‬9 min walk
  • ‪Erica's - ‬2 min drive

About this property

Best Western Plus Waterville Grand Hotel

Enjoy 2 restaurants at this Waterville hotel
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Waterville hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Frequently asked questions

How close is Best Western Plus Waterville Grand Hotel to the airport?

Best Western Plus Waterville Grand Hotel is 4.7 mi (7-min drive) away from the Waterville, ME (WVL-Robert Lafleur) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Waterville Grand Hotel?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Waterville Grand Hotel on Oct 5, 2025 start from $131.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Waterville Grand Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Waterville Grand Hotel.

Does Best Western Plus Waterville Grand Hotel offer free breakfast?

Yes, Best Western Plus Waterville Grand Hotel offers free breakfast.

Is there a casino at Best Western Plus Waterville Grand Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Waterville Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Waterville Grand Hotel?

This hotel offers free self parking.

Does Best Western Plus Waterville Grand Hotel have a pool?

Best Western Plus Waterville Grand Hotel features an indoor pool.

Does Best Western Plus Waterville Grand Hotel have a restaurant?

Best Western Plus Waterville Grand Hotel is home to O Briens Irish Restaurant, which features American cuisine.

Does Best Western Plus Waterville Grand Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Waterville Grand Hotel to downtown Waterville?

Best Western Plus Waterville Grand Hotel is 1.3 mi away from Waterville.

Reviews

Best Western Plus Waterville Grand Hotel Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 1002 reviews
Rating 8 - Good. 332 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 115 out of 1002 reviews
Rating 2 - Terrible. 85 out of 1002 reviews

Reviews

8/10 Good

Adair-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 2 nights in Sep 2025

8/10 Good

Adair-Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds.\nBreakfast on premises
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Stayed 1 night in Jul 2025

4/10 Poor

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Traveled with group
Nothing unique
Stayed 3 nights in Jun 2025

2/10 Terrible

Kimberly, Portland

Traveled with partner
Disliked: Cleanliness
Was told we couldn’t get a refund because I booked it through Expedia. Was told we needed to try to get a refund through them. The tub didn’t drain and the shower wasn’t clean
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2025

8/10 Good

Kathy

Stayed 2 nights in Jun 2025

6/10 Okay

Maryann

Liked: Cleanliness

Mediocre stay

Nothing grand about it. Food services were rude and inconvenient. Desk clerk was professional and accommodating. Does not look anything like photos online. More like a motel than hotel
Stayed 2 nights in Jun 2025

8/10 Good

Caleb

Liked: Cleanliness, staff & service
Whats there to say, its a hotel, I stayed 1 night, spent $162, maybe thats normal or cheap, not sure, its been a long time since I had a hotel room, pretty sure my room was haunted but thats another story for another time
Stayed 1 night in Jun 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Dee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great, quiet no running up & down hallways, it was relaxing & refreshing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eliot

Liked: Cleanliness, amenities
Clean and comfortable
Stayed 2 nights in Jun 2025

4/10 Poor

Ann

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Hair in shower, stains on bed sheets and blanket, carpet had trash and dirt on it. Do not recommend best western. Prefer the hilton
Stayed 1 night in Jun 2025

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room was neat and clean.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Down and out in Maine.

Run down and poor condition, some rooms have newer mattresses but very low quality. Breakfast is a flat out disgrace. Noisy corridors. Front desk personnel works make a great TikTok but useless for information or service. Dirt in elevator seems perpetual. “Non slip” bath mat in bathtub shower was so worn and decrepit that it was in fact extremely slippery. Shower bar almost impossible to grab and hold. Very few channels and poor choices on TV. AND ON AND ON
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Business traveler
Liked: Amenities
Staff are friendly and accommodating. Desk staff went out of their way to iron out reservation issues. Breakfast service is a wonderful change from continental self-service.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Sabrina

Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay!!!

Service was absolutely the best! The room was very clean with a mattress that was super comfortable! 12 pm standard check out time was welcome after a night out. The included breakfast was served by wonderful staff an amazingly fast!!! I strongly recommend this location.
Stayed 1 night in May 2025

2/10 Terrible

Owen

Traveled with partner, Traveled with family
This place is not what it advertised. The bed is okay
Stayed 1 night in May 2025

2/10 Terrible

Drew

I did not check in how don i get a refund
Stayed 1 night in Apr 2025

8/10 Good

Tanner

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The full bed are small. Ok for 1 person. But they are comfy. Staff was great. Was very hot in the pool area. Otherwise it was a good stay
Stayed 1 night in Apr 2025