Stay at this Syracuse hotel and you'll be within half a mile (1 km) of Lake Wawasee and 2 miles (3 km) of Syracuse Lake. Lakeside Park and Maxwelton Golf Club are also within 3 miles (5 km).
This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a garden, and a snack bar/deli are also offered.
Free WiFi, flat-screen TVs
The individually decorated guestrooms offer free WiFi and free long-distance calls. Flat-screen TVs come with digital channels, and other amenities include premium bedding and coffee/tea makers.
Oct 28, 2020 by GM
Thank you for taking the time to leave us a review. Would love to know what we could have done better to get a 5 star. Safe travels!
Jan 7, 2020 by GM
Thank you for taking the time to review us. We are sorry we did not exceed your expectations. We take every review we get and use them as a tool to help our team grow. We hope to see you again. Safe travels!
Apr 1, 2019 by GM
I am sorry you did not get to use the pool during your stay. We had to shut it down for some chemical issues. I hope you come back and enjoy our facility when the pool is open. My sincerest apologies, that you felt the staff did not care.
May 10, 2017 by Trish
Thank you for your kind review. We appreciate the responses that give us the opportunity to do better! We have put procedures in place to keep our carpets cleaned on a regular basis! We hope you will stay with us again! Safe traveling!
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Brook Pointe Inn offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. WiFi is free in public spaces. The business-friendly Brook Pointe Inn also features a garden, a picnic area, and a fireplace in the lobby. Free self parking is available. The property offers extended parking privileges. Smoking is allowed in designated areas at this Syracuse hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Brook Pointe Inn offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply).
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.