4/10 Poor
Juanita
Traveled with family
Feb 28, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Check in went good. Room was a King suite, but lacked comfort. Bed made a lot of noise and was lumpy with flat pillows. No views, freezer didn't work and drawer in dresser was broken. It was very noisy inside as well. The floors squeaked horribly in the room and in the hallways. Could hear everything from upstaris, down and from the highway. Never cleaned the stairwell. Skittles were there for 2 days as well as when we checked out. Gym was down the first day, went in elliptical and treadmill didn't work right, and the weight machine wasn't good. Old carpet, smells, moldy and needs to be upgraded. Had a breakfast bar, biscuits were raw 2 days in a row, and gravy was heavily watered down. We will find a new hotel for our future stays.