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4.5 out of 5

"We normally love staying at HGI, but this was not up to our expectations. The room was nice enough, but the desk and dresser were both damaged. The ... " More

By a verified traveler on Tue 31 May 2016

Hotel Description

3-star guestrooms with free WiFi

In Jonesboro

Within 3 miles (5 km) of this Jonesboro hotel, you'll find The Mall at Turtle Creek and Arkansas State University. Liberty Bank Stadium and Fowler Center are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Nov 2 - Nov 3

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Jonesboro ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Jonesboro

Everyone (3) Family (2)
5 out of 5
Very kind and attentive staff. Clean room. Nice breakfast.

Posted by on Jul 9, 2019

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4 out of 5
Lovely property, great location, staff helpful, rooms nice and clean. Water pressure in shower very low; tub bottom very slick; pillows were all too soft; walls are thin....noise from other rooms!

Posted by on Apr 13, 2019

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3 out of 5

Expected More from HGI

Pros: The employees are very nice and responsive. The maintenance guy was prompt and very helpful.
Cons: Take pride in the rooms. Make sure blemishes are repaired and that everything is in proper working order.
Location: Craighead National Forest is nearby and the kids loved it. There are several good dining options including Skinny J's and Upper Crust pizza.
We normally love staying at HGI, but this was not up to our expectations. The room was nice enough, but the desk and dresser were both damaged. The toilet was not flushing properly when we got there and by day 2, maintenance had come 3 times and we ended up having to switch rooms for our last night. That was a bit of a pain with two young kids.

Posted by , from Dallas on May 31, 2016

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5 out of 5

Great hotel

Pros: The hot tub opened early enough so that we could enjoy it before our day really started. Our room was spacious and clean. Loved it!
My daughter and I stayed two nights in this great hotel. Was close to everything that we were doing for the weekend and easy to find. I would definitely choose this hotel again!

Posted by , from Michigan City, IN on May 30, 2016

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5 out of 5

Highly recommend this hotel!

Very friendly staff, very clean and updated rooms, beautiful facility and comfortable beds. Very impressed, will be staying there again on next trip back to Arkansas.

Posted by , from Florissant, Colorado on Aug 24, 2015

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4 out of 5

Nice hotel with pleasant staff

We stayed here but one night. However, our experience was top-notch!

Posted by on May 26, 2013

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5 out of 5

customer service excellence

Pros: Quiet, hgi beds, upscale moden decor, herman miller task chairs
I'm a former hotel general manager and I know all the tricks to quickly decipher how well a room has been cleaned (HINT: check inside the microwave and look under the bed). Housekeeping was exhaustively thorough and cheerfully helpful at the same time. The facilities and decor were exceptional. Perhaps the worst part is something the hotel has little control over--your fellow guests; one put a mountain of pizza boxes/crusts in the hallway and another was smoking near the pool area while their rowdy obese children swam. It was like the cast of Ice Road Truckers or Here Comes Honey Boo Boo. I commend the hotel staff for being so effusively positive and classy when the local market can be anything but.

Posted by , from Fayetteville, AR, USA on Jan 17, 2013

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4 out of 5

Definitely worth the two days we stayed!

Pros: Close restaurants, Free Internet, Quiet
Cons: breakfast was not free
The hotel is in a good location, and the staff that we talked to was very nice and friendly. We had a wonderful two day stay. The only downside we had was that breakfast at the hotel was not free.

Posted by on Jun 4, 2012

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5 out of 5

Clean and comfortable and friendly

Pros: Close restaurants, Free Internet, Quiet, updated
This was the most comfortable bed I ever slept on.

Posted by on Apr 18, 2012

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4 out of 5

Clean, Comfortable, Great Location!

Pros: Close restaurants, Free Internet, Quiet
The hotel was very clean and modern. All ammenities were as advertised and exceeded my expectations. The staff was very helpful and nice. The hotel was located in a central area in Jonesboro, allowing you access to any area with ease. I recommend this hotel to anyone looking for a good nights sleep in a comfortable, clean hotel.

Posted by , from Nocross, GA on Nov 15, 2011

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About the Hilton Garden Inn Jonesboro

Location 2840 South Caraway Rd., Jonesboro, AR 72401

Property Features

Hilton Garden Inn Jonesboro offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5440 square feet (505 square meters) and includes conference space. The business-friendly Hilton Garden Inn Jonesboro also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Jonesboro hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • 5440 sq ft of conference space
  • 505 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (122.6 km / 76.2 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Jonesboro offers 109 air-conditioned accommodations with MP3 docking stations and safes. 43-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Great American Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9.95 per person (approximately)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Jonesboro
  • Hilton Garden Inn Jonesboro
  • Jonesboro Hilton Garden Inn
  • Hilton Garden Inn Jonesboro Hotel Jonesboro
  • Hilton Garden Inn Jonesboro Hotel
  • Hilton Garn Inn Jonesboro
  • Hilton Jonesboro Jonesboro
  • Hilton Garden Inn Jonesboro Hotel
  • Hilton Garden Inn Jonesboro Jonesboro
  • Hilton Garden Inn Jonesboro Hotel Jonesboro

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Jonesboro-Hotels-Hilton-Garden-Inn-Jonesboro.h2853773-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.