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4.4 out of 5

"Very kind and attentive staff. Clean room. Nice breakfast. " More

By a verified traveler on Tue 09 Jul 2019

Hotel Description

3-star hotel near Arkansas State University

In Jonesboro

You'll find Arkansas Continued Care Hospital and The Mall at Turtle Creek within 2 miles (3 km) of this hotel. Arkansas State University and Liberty Bank Stadium are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and coffee/tea makers.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Apr 24 - Apr 25

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Jonesboro ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Jonesboro

Everyone (3) Couples (1) Family (3)
2 out of 5
Very disappointed tv programming terrible refrigerator freezer frozen over very small bathroom just disappointed will not stay there again.

Posted by on Sep 9, 2020

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5 out of 5
Very kind and attentive staff. Clean room. Nice breakfast.

Posted by on Jul 9, 2019

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4 out of 5
Lovely property, great location, staff helpful, rooms nice and clean. Water pressure in shower very low; tub bottom very slick; pillows were all too soft; walls are thin....noise from other rooms!

Posted by on Apr 13, 2019

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3 out of 5

Expected More from HGI

Pros: The employees are very nice and responsive. The maintenance guy was prompt and very helpful.
Cons: Take pride in the rooms. Make sure blemishes are repaired and that everything is in proper working order.
Location: Craighead National Forest is nearby and the kids loved it. There are several good dining options including Skinny J's and Upper Crust pizza.
We normally love staying at HGI, but this was not up to our expectations. The room was nice enough, but the desk and dresser were both damaged. The toilet was not flushing properly when we got there and by day 2, maintenance had come 3 times and we ended up having to switch rooms for our last night. That was a bit of a pain with two young kids.

Posted by , from Dallas on May 31, 2016

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5 out of 5

Great hotel

Pros: The hot tub opened early enough so that we could enjoy it before our day really started. Our room was spacious and clean. Loved it!
My daughter and I stayed two nights in this great hotel. Was close to everything that we were doing for the weekend and easy to find. I would definitely choose this hotel again!

Posted by , from Michigan City, IN on May 30, 2016

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5 out of 5

Highly recommend this hotel!

Very friendly staff, very clean and updated rooms, beautiful facility and comfortable beds. Very impressed, will be staying there again on next trip back to Arkansas.

Posted by , from Florissant, Colorado on Aug 24, 2015

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4 out of 5

Nice hotel with pleasant staff

We stayed here but one night. However, our experience was top-notch!

Posted by on May 26, 2013

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5 out of 5

customer service excellence

Pros: Quiet, hgi beds, upscale moden decor, herman miller task chairs
I'm a former hotel general manager and I know all the tricks to quickly decipher how well a room has been cleaned (HINT: check inside the microwave and look under the bed). Housekeeping was exhaustively thorough and cheerfully helpful at the same time. The facilities and decor were exceptional. Perhaps the worst part is something the hotel has little control over--your fellow guests; one put a mountain of pizza boxes/crusts in the hallway and another was smoking near the pool area while their rowdy obese children swam. It was like the cast of Ice Road Truckers or Here Comes Honey Boo Boo. I commend the hotel staff for being so effusively positive and classy when the local market can be anything but.

Posted by , from Fayetteville, AR, USA on Jan 17, 2013

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4 out of 5

Definitely worth the two days we stayed!

Pros: Close restaurants, Free Internet, Quiet
Cons: breakfast was not free
The hotel is in a good location, and the staff that we talked to was very nice and friendly. We had a wonderful two day stay. The only downside we had was that breakfast at the hotel was not free.

Posted by on Jun 4, 2012

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5 out of 5

Clean and comfortable and friendly

Pros: Close restaurants, Free Internet, Quiet, updated
This was the most comfortable bed I ever slept on.

Posted by on Apr 18, 2012

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About the Hilton Garden Inn Jonesboro

Location 2840 South Caraway Rd., Jonesboro, AR 72401

Property Features

Hilton Garden Inn Jonesboro offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 5440 square feet (505 square meters) and includes conference space. The business-friendly Hilton Garden Inn Jonesboro also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Jonesboro hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • 5440 sq ft of conference space
  • 505 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Memphis International Airport (MEM) (122.6 km / 76.2 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Jonesboro offers 109 air-conditioned accommodations with MP3 docking stations and safes. 43-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Great American Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 9.95 per person (approximately)
  • Pet deposit: USD 50.00 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Jonesboro
  • Hilton Garden Inn Jonesboro
  • Jonesboro Hilton Garden Inn
  • Hilton Garden Inn Jonesboro Hotel Jonesboro
  • Hilton Garden Inn Jonesboro Hotel
  • Hilton Garn Inn Jonesboro
  • Hilton Jonesboro Jonesboro
  • Hilton Garden Inn Jonesboro Hotel
  • Hilton Garden Inn Jonesboro Jonesboro
  • Hilton Garden Inn Jonesboro Hotel Jonesboro

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.