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Extended Stay America Suites - Norfolk - Virginia Beach

2.5 star property
Virginia Beach hotel in Northwest area

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Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

Lobby
Lobby
Full-size fridge, microwave, oven, stovetop
Free daily on-the-go breakfast
Free daily on-the-go breakfast

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Kitchen
  • Pet friendly
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

View in a map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Place, Sentara Leigh Hospital
    ‪11 min walk‬
  • Place, Virginia Wesleyan University
    ‪3 min drive‬
  • Place, Sandler Center for the Performing Arts
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Virginia Beach

Northwest stay.Your stay at this Northwest hotel places you within 2 miles (3 km) of Sentara Leigh Hospital and Virginia Wesleyan University. Gallery of Military Circle and Cypress Point Country Club are also within 3 miles (5 km).

What's nearby

  • Sentara Leigh Hospital - 11 min walk - 0.6 miles
  • Virginia Wesleyan University - 3 min drive - 1.3 miles
  • Sandler Center for the Performing Arts - 4 min drive - 3.0 miles
  • Regent University - 5 min drive - 4.4 miles
  • Joint Expeditionary Base Little Creek-Fort Story - 9 min drive - 6.9 miles

Getting around

  • Military Highway Station - 5 min drive
  • Norfolk Station - 8 min drive
  • Norfolk Intl. Airport (ORF) - 8 min drive

Restaurants

  • ‪Wawa - ‬4 min walk
  • ‪Q-Master Billiards - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Sentara Leigh Cafeteria - ‬3 min drive
  • ‪Black Rifle Coffee Co - ‬17 min walk

About this property

Extended Stay America Suites - Norfolk - Virginia Beach

Virginia Beach hotel in Northwest area
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites - Norfolk - Virginia Beach also features a fitness center, a picnic area, and laundry facilities. Self parking is free.

This Virginia Beach hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • 2 buildings
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Extended Stay America Suites - Norfolk - Virginia Beach offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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La Quinta Inn by Wyndham Norfolk Virginia Beach
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Marriott TownePlace Suites Virginia Beach
TownePlace Suites Marriott Hotel Virginia Beach
TownePlace Suites Marriott Virginia Beach
TownePlace Suites Virginia Beach
TownePlace Suites Marriott Virginia Beach Aparthotel
Towne Suites riott Virginia
Extended Stay America Virginia Beach
Extended Stay America Suites Virginia Beach
TownePlace Suites by Marriott Virginia Beach
Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Frequently asked questions

How close is Extended Stay America Suites - Norfolk - Virginia Beach to the airport?

Extended Stay America Suites - Norfolk - Virginia Beach is 6 mi (8-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Suites - Norfolk - Virginia Beach?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Norfolk - Virginia Beach on Oct 30, 2025 start from $68.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites - Norfolk - Virginia Beach have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites - Norfolk - Virginia Beach.

How close is Extended Stay America Suites - Norfolk - Virginia Beach to the beach?

This hotel is 15.3 mi (26-min drive) from Sandbridge Beach and 6.8 mi (20-min drive) from Norfolk Beaches. Don't forget your sunscreen!

Does Extended Stay America Suites - Norfolk - Virginia Beach offer free breakfast?

Extended Stay America Suites - Norfolk - Virginia Beach offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites - Norfolk - Virginia Beach?

No, there is no casino at this hotel, but Rivers Casino Portsmouth (15-min drive) is nearby.

What time is check-in at Extended Stay America Suites - Norfolk - Virginia Beach?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Suites - Norfolk - Virginia Beach?

This hotel offers free self parking.

Does Extended Stay America Suites - Norfolk - Virginia Beach have a pool?

Extended Stay America Suites - Norfolk - Virginia Beach does not have a pool.

Does Extended Stay America Suites - Norfolk - Virginia Beach have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites - Norfolk - Virginia Beach to downtown Virginia Beach?

Extended Stay America Suites - Norfolk - Virginia Beach is 11.1 mi away from Virginia Beach.

Reviews

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

6.8

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 694 reviews
Rating 8 - Good. 166 out of 694 reviews
Rating 6 - Okay. 113 out of 694 reviews
Rating 4 - Poor. 74 out of 694 reviews
Rating 2 - Terrible. 134 out of 694 reviews

Reviews

2/10 Terrible

Damien

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Do not recommend this to anyone
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not very clean

The layout of the room was great as it was two bedrooms with a galley kitchen. However, it appears that they didn’t clean past the bathroom and the kitchen. The beds were made, but they were missing mattress protectors, and missing a bunch of pillowcases. Additionally, while we were eating, we noticed some cockroaches and when we went to chase the cockroaches to kill them. We noticed that they hadn’t cleaned under the sofa or the chair and that the sofa and the chair had cigarette ash on them. They also hadn’t cleaned under the sofa or the chair we found toys, lots of dust, it was just not good. When we spoke to them they informed us that one of their cleaning crew had quit and that they were short staffed, and while I sympathize when we asked for additional pillowcases or slip covers or something, they didn’t have any. When we tried to speak to management the next day, we were informed that they weren’t onsite but would be there later and would give us a call. We gave them photos of everything that we found and we never received a call from management. I could tell that the staff were trying, but had not been given the resources nor the training to assist, which does put this on management.
Stayed 1 night in Jul 2025

4/10 Poor

Michael, Tucson

Disliked: Cleanliness, staff & service
Asked for linen to out on sofa bed. Did not receive a blanket. Check in was delayed by 30 minutes after waiting 20 minutes until 3pm. Free breakfast was small packaged muffins. Coffee was almost empty.
Stayed 1 night in Jul 2025

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty. Saw a roach in my room The halls were dirty, if you’re ever in Virginia Beach please do not go to this hotel
Stayed 2 nights in Jul 2025

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
We had roaches crawling on the walls as soon as the sun went down. We packed up and left. So disappointed. If I could have had gotten my money back I would have . Of course they weren't accomadating.
Stayed 7 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Ingrid k de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The halls were stinking
Stayed 1 night in May 2025

2/10 Terrible

Cody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Andrew C.

Disliked: Cleanliness, amenities, property conditions & facilities
Over priced for what was given, dirty, and just mid. They charged money for wifi, didn't have room services, and again the hotel was dirty. The elevator was rancid. No one vacuumed the floors. The AC bearly worked. I could have looked pass all of the things I mentioned if it wasn't so expensive. I can't recommend this place.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked 2 rooms. One had a terrible mildew smell. Standing water on end table in room. Couch was wet. Second room with stains on furniture. Saw a very large roach and we decided to leave at that point.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Dawn

Traveled with pets, Traveled with family
We did not end up staying here as they did not have a pool. It was still listed on Expedia, but the pool had been removed last year. They gave us a refund immediately when we got there and found out the pool was gone. It was a family vacation in the heat of July.
Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
That people were outside talking loud and smoking cigarettes.
Stayed 3 nights in Jul 2025

2/10 Terrible

Aristotle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT Recommended

our family’s first time staying in “extended stay”. i could give this particular hotel a zero star if i can. 1) roaches everywhere (bathroom and kitchen to begin with) 2) old clothes from previous people was still in the drawer and it tells you that they didn’t clean the room or didn’t inspect properly. 3) rooms and couches smells like cigarette 4) couch/sofabed are all stained and dirty 5) under the couches are all dirty w/ dust bunnies and some food crumbs..
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall looks like cost should be for a sub par performance on housekeeping and such.
Stayed 1 night in Jul 2025

4/10 Poor

Sharon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sthephen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service and location

Upon our arrival at the hotel, we were disappointed by the service at the front desk. The staff member who received us did not have a welcoming or helpful attitude. When we entered our two rooms, we found that the pull-out sofas were in very poor condition. The one in room 109, in particular, was extremely small, with loose springs that made it impossible to sit on, let alone sleep on. Despite raising our concerns, the staff did not offer any assistance or solutions. On the night of July 4th, we requested again to have the sofa replaced or repaired, but nothing was done. Instead, we were told that if we wanted to check out early, we would be refunded for any unused nights. As a result, we decided to check out today, Saturday, July 5th. I am therefore requesting a refund for the night of July 5th, which we will not be using. Additionally, I would like to request further compensation for the many inconveniences we experienced during our stay. The overall condition of the hotel was unacceptable: • The hallway carpets were extremely dirty. • There were no extra sheets available, and we had to request them. • We were a group of eight (four people per room), yet only four towels were provided in total. We had to purchase additional towels ourselves from Walmart. These issues significantly impacted the quality of our stay. I hope the hotel will take this matter seriously and respond promptly with the appropriate refund and compensation.
This is the terrible condition of the pullout sofa. No person can even sit on it.
The uncleanliness condition of the place.
Stayed 3 nights in Jul 2025

2/10 Terrible

freddy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not stay here beware

When we got there we checked in and went to our room. Walked in and the room was dirty, no sheets on one bed, discovered roachs on the counter. Only 2 towels asked several time for more and the response was we are out. Informed breakfast was offer and all it was was oatmeal and muffin. All the common areas smelled like smoke and were dirty. Room service never came the whole time and were informed short staffed. Had to ask for pots, pans and a knife. The rooms advertised that it had all of that and had nothing. Asked for different room and were informed were booked. Would have gone to a different place but everywhere else sold out
Stayed 3 nights in Jul 2025

2/10 Terrible

Audelaida

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The room smelled horrible for one. There are roaches in the room as well. I go there well after 3 PM and the room wasn’t ready. The hallways smell of cigarette smoke and feel humid like. The room felt so dirty and humid with cold air blowing. Not even sure how that’s possible. Never will I stay at this location again.
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So dirty.
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Traveled with partner
Disliked: Cleanliness, amenities
Not the cleanest property, checked in and the trash wasn’t emptied. The rooms were fine but the hallways were messy.
Stayed 2 nights in Jun 2025

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
The place was not clean. There was roaches and no soap for dishes.Iwas in a kitchenette room sobad no clean dishes. Room vents was not clean it looked disgusting. Sofa bed had crums and food crom previous guest. Some of the staff has no Finesse. Or hospitality.
Stayed 3 nights in Jun 2025

6/10 Okay

Karl

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amanda

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice but could be better

I was welcomed and checked in immediately. The hotel was secure and required a key to enter. Room 304 Pro: Room was large with a large bathroom, kitchen area and smelled good. Cons: The futon/couch was broke and leaning. The room could have been cleaner- beside and behind the nightstand was dirty with trash. There were chicken bones outside the window. The bathtub and sink were slow to drain. And the toilet lid had to be lifted each time to flush the toilet. While staying there was a drug bust that blocked the parking lot for hours. But the police were nice :)
Stayed 3 nights in Jun 2025