6/10 Okay
Scott
Traveled with partner
Apr 14, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
I hate having to write a somewhat negative review but feel it is justified. We booked a room with Reinisch Just Rooms. The day before checkin I received an email saying that the check in desk is at their other hotel down the street. This would be inconvenient at best during the day or if we were not traveling with luggage. Neither was the case for us. We arrived to the lobby with luggage at about 10:30 PM local time. The staff was very friendly but when asked about how to get to the other hotel they said there was nothing they could do. That it was just down the street. Too late to change plans at that point we walked down a very dark street near the airport in Vienna by ourselves to the other building. We almost walked by it because we were “on the lookout” of our surroundings as well as the building was not lit up. I literally had to use my phone’s flashlight to see where to tap our room key to open the outside door. The whole situation made us feel unsure and uncomfortable but we were also not going to chance walking back to complain. The room itself was clean and suitable. It lives up to the name “Just Rooms”. Fine for a night, as we were flying out early the next morning but, honestly can not recommend this hotel for anything more. Get there while the sun is out.
Scott
Stayed 1 night in Apr 2025