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Mercure Vienna First

4.0 star property
4-star boutique hotel near Schwedenplatz

Choose dates to view prices

Photo gallery for Mercure Vienna First

A modern lounge area with a sofa set, a small table, and a wall with illuminated letters spelling 'VIENNA'.
A modern living room with a round black table, a red book titled 'Secret places in Vienna,' and a laptop on a wooden table.
A hotel room with a bed, a red suitcase, a TV, a desk with a lamp, and a bookshelf.
A lobby with a reception desk, a red chair, a hanging light fixture, and a large window.
A buffet counter with various breads and pastries, a sign indicating homemade items, and a decorative wall with a tree design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Desider Friedmann Platz 2, Vienna, Vienna, 1010
  • Place, Schwedenplatz
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a bed, pillows, a red blanket, a nightstand with a lamp, and a wall with text.

Privilege, Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 2

Room

  • Sleeps 2

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About the neighborhood

Vienna

Central Vienna getaway .A stay at this Innere Stadt hotel places you steps from Schwedenplatz and within a 5-minute walk of Stephansplatz. St. Stephen's Cathedral and Hofburg Imperial Palace are also within half a mile (1 km).

What's nearby

  • Schwedenplatz - 2 min walk - 0.1 miles
  • Stephansplatz - 3 min walk - 0.2 miles
  • St. Stephen's Cathedral - 5 min walk - 0.3 miles
  • Hofburg Imperial Palace - 10 min walk - 0.5 miles
  • Vienna State Opera - 12 min walk - 0.7 miles

Getting around

  • Salztorbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬2 min walk
  • ‪Joma - ‬2 min walk
  • ‪Caffè a Casa - ‬2 min walk
  • ‪Bermuda Bräu - ‬2 min walk
  • ‪Hungry Guy - ‬1 min walk

About this property

Mercure Vienna First

4-star boutique hotel near Schwedenplatz
Along with a restaurant, there's a snack bar/deli on site. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the boutique Mercure Vienna First.

This 4-star Vienna hotel is smoke free.

  • 49 guestrooms or units
  • 5 levels
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue
Mercure Vienna First offers 49 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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The price is $169
Aug 13 - Aug 14
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 mile (EUR 42 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)

Room amenities

Entertainment

  • 55-inch TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Vienna First

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per person, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 42 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

How close is Mercure Vienna First to the airport?

Mercure Vienna First is 11.9 mi (22-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Vienna First?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Mercure Vienna First on Aug 30, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Vienna First have an airport shuttle?

Mercure Vienna First offers an airport shuttle 24 hours a day, on request, for a charge of EUR 42 per vehicle, one-way.

Does Mercure Vienna First offer free breakfast?

Free breakfast isn’t provided at Mercure Vienna First, but buffet breakfast is offered for a fee of EUR 26 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Vienna First?

No, there is no casino at this hotel, but Casino Wien (11-min walk) is nearby.

What time is check-in at Mercure Vienna First?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Vienna First?

Free parking is not available at this hotel.

Does Mercure Vienna First have a pool?

Mercure Vienna First does not have a pool.

Does Mercure Vienna First have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Vienna First have a spa?

There are no spa services available at this hotel.

How close is Mercure Vienna First to downtown Vienna?

Mercure Vienna First is 0.2 mi away from Vienna.

Mercure Vienna First Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 823 reviews
Rating 8 - Good. 291 out of 823 reviews
Rating 6 - Okay. 54 out of 823 reviews
Rating 4 - Poor. 7 out of 823 reviews
Rating 2 - Terrible. 6 out of 823 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

TOSHIO

Liked: Cleanliness, amenities, property conditions & facilities
The room and the services were very good.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located. I asked for an upgrade and was given one free of charge. The staff was friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MINAS

Liked: Cleanliness, staff & service, amenities
Very clean hotel with exceptional friendly and kind staff.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Usha

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff definitely made my stay much enjoyable!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, staff very friendly and helpful.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Prashanth

Room was great and the staff were super helpful
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Imam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size quirky room. Convenient for main sights. Helpful staff. I didn't have breakfast so can't comment on that. Only issue was the room was next to the lift and there was quite a lot of noise from this and some noise from other rooms. Otherwise a very enjoyable stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jacinthe

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at Mercure Vienna First. The staff (Lila) was very pleasant and always ready to assist me. The room was very clean, in order, comfortable, and quiet. In short, a place I highly recommend!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location. Would love to go back
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I would probably stay there again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT HOTEL AND STAFF, VERY CENTRAL AND FABULOUS LOCATION.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of Vienna! Pleasant stay!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on! Would definitely stay here again!
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of town easy walking distance from places of interest
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly and helpful frontdesk
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. Clean and newly refurbished. Would have preferred to have had 2 single beds as an option but knew from booking this wasn’t available. Reception smelt amazing!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service
Great hotel on all aspects
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot give this hotel enough compliments.! Everything about our stay was fantastic. The room was fabulous amd the entire staff was very helpful and pleasant. Overall great experience!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Sverlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place , everything around .
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay- I’d come back. They need ice buckets and perhaps better pillows? Staff was great!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Stayed 8 nights in Apr 2024