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Arbutus Inn

2.0 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for Arbutus Inn

Relax in a cozy space with a made bed, nightstand, and modern lamp.
Arbutus Inn features a modern exterior with a flat roof, brick and siding materials, and a welcoming entrance.
Guests can prepare simple meals and snacks in this compact kitchenette, featuring a refrigerator, microwave, and coffee maker.
Relax in our stylish lobby, featuring a seating area with armchairs and a table, a large abstract painting, and a vending machine for refreshments.
Stay connected with our guest computer station, featuring a desktop monitor and keyboard for your convenience.

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(21 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker

Room, Multiple Beds, Kitchen

9.4 out of 10
Exceptional
(13 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(13 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(42 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(54 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Victoria

Burnside stay.Your stay at this Burnside hotel places you within 2 miles (3 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. Government Street and MayFair Shopping Centre are also within half a mile (1 km).

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Royal BC Museum - 4 min drive - 1.8 miles
  • Victoria Harbour - 4 min drive - 2.0 miles
  • Victoria Clipper Ferry Terminal - 5 min drive - 2.2 miles
  • Victoria Fisherman's Wharf - 6 min drive - 2.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Red Robin Gourmet Burgers - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel near Victoria Harbour in Victoria
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Italian

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

How close is Arbutus Inn to the airport?

Arbutus Inn is 1.3 mi (7-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Arbutus Inn?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on Aug 18, 2025 start from $125.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arbutus Inn have an airport shuttle?

Airport shuttle services are not available at Arbutus Inn.

Does Arbutus Inn offer free breakfast?

Arbutus Inn does not offer free breakfast.

Is there a casino at Arbutus Inn?

No, there is no casino at this hotel, but Elements Casino (9-min drive) is nearby.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Arbutus Inn?

This hotel offers free self parking.

Does Arbutus Inn have a pool?

Arbutus Inn does not have a pool.

Does Arbutus Inn have a spa?

There are no spa services available at this hotel.

How close is Arbutus Inn to downtown Victoria?

Arbutus Inn is 0.9 mi away from Victoria.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 691 out of 1425 reviews
Rating 8 - Good. 505 out of 1425 reviews
Rating 6 - Okay. 139 out of 1425 reviews
Rating 4 - Poor. 48 out of 1425 reviews
Rating 2 - Terrible. 42 out of 1425 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JANE, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious room.
Stayed 1 night in Jul 2025

8/10 Good

DINA, DELTA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Employees were friendly and attentive. Room was small but clean and quiet. Missed having a bench to lay luggage on. Close drive to Inner Harbour. Great diner across the street!
Stayed 2 nights in May 2025

10/10 Excellent

DENNIS, OTTAWA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Juan.

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Blake

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept fine. Just didnt like to get woken up by workers to tell us we cant have my extra person stay..cause its fire Hazzard? thats inappropriate when were all in bed sleeping. Could of let us know when we booked into room.
Stayed 1 night in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2025

6/10 Okay

Logeshwaran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked in at around 9pm on 15th April, the person who was there in reception was too rude to us. We came with kids so he said it’s not allowed to stay in 1 room, we agreed to take another room then also he was too sarcastic and rude. This is not way to treat a customer. Take this as a complaint and take action. Apart from that, everything was fine.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good, and close to the soccer field!
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Milind, Redmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well appointed rooms, brightly lit, though a little on the small side. I liked that the bedside table had a clock with multiple power outlets as well as USB ports - very useful in charging personal devices. The exterior of the hotel is a little off-putting though... shares a parking lot and reception with a car rental outlet. The parked cars have a direct line of sight into the rooms on the first and second floors, and so forces residents to keep their curtains closed for privacy. There is no housekeeping as long as there are guests in the rooms, so if you need fresh towels/coffee refills, you need to get it yourself from the Front desk. Not sure what happens to trash that accumulates in the room, since we didnt stay long enough to find out. Overall, if you just need a place to sleep and shower, this is perfect... very close to the downtown area, and near to public transportation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value and very clean!
Stayed 1 night in Apr 2025

4/10 Poor

Joy

Traveled with family
I booked this for my ex and our kids before their early morning flight and although I take what he says with a heavy grain of salt, he had nothing but awful things to say about this location. Apparently it's much more rugged outside with lots of homeless/ "crack heads" as he put it. Apparently kept them up all night. Do your res
Stayed 1 night in Apr 2025

8/10 Good

Amandeep

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent little motel in transition to being a boutique motel
Stayed 1 night in Mar 2025

8/10 Good

Anton

Stayed 1 night in Apr 2025

10/10 Excellent

Stefanie

Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

ANDREW

Stayed 4 nights in Apr 2025

8/10 Good

Cecelia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Entire building is smoke free. Denny’s and Tim Hortons nearby.
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Emma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Apr 2025