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The St James

5.0 star property
5-star ski motel with free WiFi

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Photo gallery for The St James

Lake
Fridge, microwave, stovetop, dishwasher
St James Suite | Private kitchen | Fridge, microwave, stovetop, dishwasher
Front of property - evening/night
Daily continental breakfast (NZD 16 per person)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

View in a map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪5 min walk‬
  • Conical Hill
    ‪12 min walk‬
  • Hanmer Heritage Forest
    ‪13 min walk‬

Room options

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Ground Floor Unit

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Executive Spa Studio

10.0 out of 10
Exceptional
(6 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area | Flat-screen TV, DVD player, iPod dock

Mt Isobel Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Studio

9.8 out of 10
Exceptional
(23 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hanmer Springs

Mountain getaway .Your stay at this Hanmer Springs motel places you within a 10-minute walk of Hanmer Springs Thermal Reserve and Conical Hill Walkway. A Maze N Golf and Conical Hill are also within 2 miles (3 km).
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What's nearby

  • Hanmer Springs Thermal Reserve - 5 min walk - 0.3 miles
  • Conical Hill Walkway - 7 min walk - 0.4 miles
  • Conical Hill - 12 min walk - 0.6 miles
  • Hanmer Heritage Forest - 13 min walk - 0.7 miles
  • A Maze N Golf - 15 min walk - 0.8 miles

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Alpine Village Inn - ‬3 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Rustic Tapas - ‬3 min walk
  • ‪Boulder Burgers - ‬2 min walk
  • ‪Petrah Souvlaki Kebab House - ‬2 min walk

About this property

The St James

5-star ski motel with free WiFi
As a guest of The St James, you'll find ski storage, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 5-star Hanmer Springs motel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2010
  • Towels for the beach
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
The St James offers 16 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 16 for adults and NZD 16 for children

Things to do

  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Rollaway bed fee: NZD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

How close is The St James to the airport?

The St James is 83.5 mi (103-min drive) away from the Christchurch International Airport (CHC) airport, the closest popular airport to the property.

Does The St James have an airport shuttle?

Airport shuttle services are not available at The St James.

Does The St James offer free breakfast?

Free breakfast isn’t provided at The St James, but continental breakfast is offered for a fee of NZD 16 for adults and NZD 16 for children. It's available every day from 8:00 AM to 9:30 AM.

Is there a casino at The St James?

No, there is no casino at this motel.

What time is check-in at The St James?

Check-in start time: 2:30 PM; Check-in end time: 8 PM.

Is there free parking at The St James?

This motel offers free self parking.

Does The St James have a pool?

The St James does not have a pool.

Does The St James have a spa?

There are no spa services available at this motel.

How close is The St James to downtown Hanmer Springs?

The St James is 0.4 mi away from Hanmer Springs.

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 421 out of 490 reviews
Rating 8 - Good. 60 out of 490 reviews
Rating 6 - Okay. 6 out of 490 reviews
Rating 4 - Poor. 2 out of 490 reviews
Rating 2 - Terrible. 1 out of 490 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely place to staying the hosts are the moat nices people. Room was gawjus, clean and tidy., i couldn't fault anything. We arrived late at night in the cold and when we got up to our room the heatpump was going and our room was warm and cozy. Id never stay anywhere apart from the St James in future. Highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sharon was very helpful suggesting local hikes and offers towels to take to the Hamner Spring pools. The room was clean and the kitchen was modern with a microwave and dishwasher. The town for being small had several good options to eat and of course the Sulphur pools were wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

misha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, well
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by a fine staff. The room was great with the exception of a bit of a dip in the bed. The bathroom was clean and well apointed. The area was perfect. I would recommed others. Its a great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Wil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a beautiful location. Clean usable kitchen with every piece of equipment needed. Just watch that the fridge isn't on the coolest setting as it will freeze your items.
Stayed 1 night in May 2025

10/10 Excellent

Helen Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Traveled with partner
Such roomy accommodation, with a lot of good amenities that are not often included at other hotels. Our view was top notch as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Hanmer

Fabulous professional service. Kind and courteous front of house and housekeeping. Bed and linen fantastic. Lovely and quiet. Been to Hanmer a few times but first stay here and now number 1 stay for me
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating when we asked for a upstairs room and late check out thankyou
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent really helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay,so quiet and extremely clean very thing you need is so close to walk too, will differently stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice receptionist, friendly & helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sharon was kind and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time

Great place to stay when visiting Hanmer springs. Great location an parking
Stayed 2 nights in Mar 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, always love to return
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Stayed 2 nights in Feb 2025

10/10 Excellent

Tushka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb accommodation in great location.

We are frequent visitors to Hanmer Springs and have stayed in a variety of accommodation types and locations. The St James is my favourite thus far. From the friendly and personal check-in experience to the generous luxurious, immaculately clean and well appointed room ,The St James did not disappoint. The location was fabulous - adjacent to the shops and town centre, close walking distance to the thermal pools, recreational activities, restaurants and cafes along with outdoor walking tracks and amenities. I will definitely be back , this time for a longer stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely,generous room with nice views .Definitely our favorite place to stay in Hanmer.
Stayed 3 nights in Feb 2025

10/10 Excellent

SiuFai

Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025