"Great staff!! Shower had a broken knob and water temp at sink never got hot enough for my husband to shave. " More
Mountain retreat
You'll find Hanmer Springs Bridge Lookout and Waiau Ferry Bridge within 3 miles (5 km) of this hotel. Marble Point Winery and A Maze N Golf are also within 6 miles (10 km).
Luxury amenities
This luxury hotel features a full-service spa and a restaurant. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the sauna and perks like free self parking and free WiFi.
Dec 29, 2019 by Lodge Manager
Hello Anonymous, Thank you for rating us and giving us your feedback. We will look into this issue immediately and have it fixed. Thank you for bringing it to my notice.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Hanmer Springs hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Braemar Lodge And Spa offers 24 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
Altitude Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Solitude Spa has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.
Braemar Lodge And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®