6/10 Okay
Vaughan
Traveled with family
Oct 1, 2025
Disliked: Staff & service, amenities, property conditions & facilities
Reception lady was LOVELY! Super kind and helpful.
Cleaning ladies were not as kind but could have been language barrier. Hotel was fantastic location 3 min from train station. Room were better looking than expected which was great.
Breakfast was poor. The breakfast lady at the smaller side of the hotel microwaved raw bacon, hot dogs and eggs together to ‘cook’ for breakfast.….. made us sick!
She also kept getting snappy and was very rude and kept getting angry at us for requesting coffee (part of breakfast and her job was making them for us). She also would not stop touching her nose and then food. We refused to eat anything she would touch which was basically everything.
Really disappointed in the breakfast as the larger side of the more modern hotel had a full on breakfast display with proper to order eggs.
Breakfast time slots were first in, first serve which is really poor for how much you pay. Thankfully we checked in early so got the 8am timeslot but annoyed to find out they squeezed in 2 other rooms when it only had space for 18 people (barely enough room for that) so the ones of us who had pre secured the time missed out on seating as the lady didn’t stick to the list.
Vaughan
Stayed 4 nights in Sep 2025