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Hoshino Resorts KAI Unzen

3.0 star property
3-star hotel near Unzen Jigoku Hell

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Photo gallery for Hoshino Resorts KAI Unzen

Exterior
Reception
Hot springs
Lobby
Hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

View in a map
321 Obamacho Unzen, Unzen, Nagasaki, 854-0621
  • Place, Unzen Jigoku Hell
    ‪1 min walk‬
  • Place, Vidoro Museum
    ‪3 min walk‬
  • Place, Oshidori Pond
    ‪8 min walk‬
  • Airport, Nagasaki (NGS)
    ‪47 min drive‬

Room options

View all photos for Japanese-style TA3, Non Smoking

Japanese-style TA3, Non Smoking | View from room

Japanese-style TA3, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style RA2, Non Smoking

Japanese-style RA2, Non Smoking | Down comforters, in-room safe, desk, free WiFi

Japanese-style RA2, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-style FA4, Non Smoking

Japanese-style FA4, Non Smoking | Park view

Japanese-style FA4, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Unzen

In Unzen .A stay at this hotel places you within half a mile (1 km) of Unzen Jigoku Hell and 3 miles (5 km) of Unzen Ropeway. Unzen-Amakusa National Park and Mount Unzen are also within 6 miles (10 km).

What's nearby

  • Unzen Jigoku Hell - 1 min walk - 0.1 miles
  • Vidoro Museum - 3 min walk - 0.2 miles
  • Unzen Toy Museum - 4 min walk - 0.3 miles
  • Oshidori Pond - 8 min walk - 0.5 miles
  • Mt Unzen Visitors Centre - 13 min walk - 0.7 miles

Getting around

  • Shimabaragaiko station - 29 min drive
  • Nagasaki Airport (NGS) - 66 min drive

Restaurants

  • ‪洛粋 - ‬1 min walk
  • ‪山の寺 邑居 - ‬11 min drive
  • ‪グリーンテラス雲仙 - ‬4 min walk
  • ‪よしちょう - ‬12 min drive
  • ‪雲仙地獄工房 温泉卵販売 - ‬2 min walk

About this property

Hoshino Resorts KAI Unzen

3-star hotel near Unzen Jigoku Hell
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. The business-friendly Hoshino Resorts KAI Unzen also features coffee/tea in a common area and an elevator. Free self parking is available.

This 3-star Unzen hotel is smoke free.

  • 51 guestrooms or units
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Elevator
  • No smoking on site
  • Dining venue
Hoshino Resorts KAI Unzen offers 51 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (up to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hoshino Resorts KAI Unzen Hotel
Hoshino Resorts KAI Unzen Unzen
Hoshino Resorts KAI Unzen Hotel Unzen

Frequently asked questions

How close is Hoshino Resorts KAI Unzen to the airport?

Hoshino Resorts KAI Unzen is 29.1 mi (85-min drive) away from the Amakusa Airport (AXJ) airport, the closest popular airport to the property.

Does Hoshino Resorts KAI Unzen have an airport shuttle?

Hoshino Resorts KAI Unzen offers an airport shuttle 24 hours a day, for a charge of JPY 1800 per person, one-way.

Does Hoshino Resorts KAI Unzen offer free breakfast?

Hoshino Resorts KAI Unzen offers free Japanese breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Hoshino Resorts KAI Unzen?

No, there is no casino at this hotel.

What time is check-in at Hoshino Resorts KAI Unzen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hoshino Resorts KAI Unzen?

This hotel offers free self parking.

Does Hoshino Resorts KAI Unzen have a pool?

Hoshino Resorts KAI Unzen does not have a pool.

Does Hoshino Resorts KAI Unzen have a restaurant?

Yes, there is a restaurant on site.

Does Hoshino Resorts KAI Unzen have a spa?

There are no spa services available at this hotel.

How close is Hoshino Resorts KAI Unzen to downtown Unzen?

Hoshino Resorts KAI Unzen is 4.6 mi away from Unzen.

Reviews

Hoshino Resorts KAI Unzen Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 42 out of 51 reviews
Rating 8 - Good. 6 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

Reviews

10/10 Excellent

Wai Tsun Dan Ronald

Stayed 1 night in Jun 2025

8/10 Good

kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com is a bit chaos when I booked the hotel. I booked 3 persons room but Hoshino only got ready for 2. Anyway, I did request them to arrange 3 beds in a room onsite. They agreed but dinner can't be ready in the beginning. Finally, one of the managers helped me to rearrange everything. So dinner and bed were nicely arranged eventually. I do appreciated.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and comfortable rooms, and a lovely open-air bath with a great atmosphere. The morning power walking activity was a fantastic way to start the day. Only downside—due to a recent landslide, the usual forest view is currently partially available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. It’s set in such a beautiful location. We choose a room with a private onsen, set on a balcony overlooking the mountain. It was quite an experience soaking in the tub watching the snow come down. The dining experience was great and food was delicious. Staff were friendly and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Yuk Har Mendy

Stayed 1 night in Jan 2025

10/10 Excellent

Yoav

Stayed 2 nights in Dec 2024

10/10 Excellent

Hoi Kwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen hotel in a small, quiet town. Dinner and breakfast were delicious and made with local ingredients. Noon check out time was amazing for a relaxed breakfast and morning soak.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful onsen resort with fantastic food

Lovely, clean hotel with stunning vistas and gorgeous rooms. Staff were fantastic, friendly and helpful. I cannot say enough about the talented chef and the wonderful menus that change daily. The food is well presented, pleasantly served and tastes incredible. I highly recommend the Hashino Kai Unzen.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

Beautiful onsen with friendly and helpful staff. The multilingual staff are available
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice experience

Beautiful property and incredible service. In room onset was nice, main onset was a little plain and small.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodation and great meal

New hotel so all the conditions are very well. Staffs are helpful and English speaking quite good. Onsen is beautiful and comfort. Meal is course by course that’s excellent taste. But the landscape view has just been destroyed by landslide recently, so in the room you’re facing the “real” hell slope
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kar Wing Venus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
對於星野集團名下的酒店來說，雲仙算是很不錯的選擇。首先，位置在雲仙地獄咫尺附近，無論位置和觀景都非常美麗，房間有大型落地玻璃，可望見雲仙地獄的景觀， 十分壯觀。其次，一泊二食的餐飲均非常有特色及用心，除了食材新鮮時令，還有職員用心介紹。飯店內的溫泉水溫度和泉質也十分好，感覺非常舒適。另外，還有活板印字體驗可預約和閱讀區，可讓遊客體驗。最重要是員工的服務態度非常優質，令人客賓至如歸。總括來說，如果有機會到雲仙住一晚，這兒必定是首選。
Stayed 1 night in Mar 2025

8/10 Good

Hing Fan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor spa is good
Stayed 1 night in Mar 2025

10/10 Excellent

SUNGOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yeonji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호시노가 운젠에 가면..

운젠의 매력을 느끼게 해주는 호시노 공간의 고요한 세련미와 친절한 서비스가 좋았다.
Stayed 1 night in Feb 2025

10/10 Excellent

minjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just WOW

We choose a room with a private hot spring offers a serene escape, luxurious amenities, and stunning views. Perfect for relaxation and rejuvenation, it’s an unforgettable wellness experience. Highly recommended!
Stayed 2 nights in Nov 2024

10/10 Excellent

Hyoyoung

Stayed 2 nights in Jan 2025

10/10 Excellent

Sze Wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shinan

Stayed 1 night in Jan 2025

10/10 Excellent

laure

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Magnifique hôtel. Très bien placé avec un onsen extérieur magnifique. Les repas sont très bons.
Stayed 3 nights in Dec 2024

10/10 Excellent

Taehyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

yim ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024