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"This place always has great service and a clean room. Every once and a while they have a slip up (once they assigned me a dirty room) but they correct
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By Gnomlvr on Mon 10 Dec 2012
Hotel Description
Enjoy the outdoor pool at this Willits hotel
In Willits
You'll find Willits City Hall and Mendocino County Museum within 2 miles (3 km) of this hotel. Willits Rodeo Grounds is within 2 miles (3 km) and Ridgewood Ranch is within 9 miles (15 km).
Free perks
This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.
Free WiFi, microwaves
The 44 guestrooms have TVs with cable channels and offer free WiFi and microwaves.
from $89
Room, 1 King Bed, Accessible, Non Smoking (Mobility)
Super 8 by Wyndham Willits ratings based on 14 Verified Reviews
Review Summary
3.2
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort2.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Super 8 by Wyndham Willits
Everyone (2)Couples (2)Family (4)
2 out of 5
Watch out! If you are headed North, you'll be way better off going a bit further and staying at the Comfort Inn in Eureka. Parking lot was FULL. Breakfast was very limited (no hot eggs/sausage/biscuits/gravy). Room smelled like smoke and was dirty. HVAC unit was SO loud. Sheets smelled of bleach. Pillows were hard. Hotel appears to cater to itinerant construction workers. ***On arrival, after figuring out parking, clerk moved us to a 1 King room from our 2 Queens room. Clerk offered room change to us for reduced rate and charges were supposed to be adjusted to reflect the lower room rate. Our charges were actually INCREASED, then after calling the property and talking to the manager, our bill was adjusted back to our INITIAL quote with NO DISCOUNT for our accommodation of their request. Bad business. Short sighted. We were displeased. Go somewhere else if you can!
Posted by a verified traveler on Dec 27, 2019
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Comment from Hotel Management
Dec 27, 2019
by Super 8 Management
Dear anonymous:
We are sorry you feel that your rate was initially increased per your reservation. We are sorry that your review is completely fabricated and untrue. We appreciate feedback when it's given fairly yours is not. We work very hard as a team to insure top notch guest services at our hotel. The adjustments were made per your request and we do not see why you would score us so low when we have catered to all of your needs and wants. As for your response to our breakfast as mentioned when checked in a complimentary continental breakfast so your right there wouldn't be any biscuits and gravy or eggs or sausage because that's not considered continental.
5 out of 5
Posted by a verified traveler on Sep 3, 2019
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Comment from Hotel Management
Sep 4, 2019
by Super 8 Management
Dear Anonymous,
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Willits. It is always a pleasure to receive positive feedback.
I am particularly pleased that you found our rooms clean and comfortable with the right amenities for your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
4 out of 5
Clean and comfortable rooms and surroundings minimal breakfast could be improved
Posted by a verified traveler on Aug 26, 2019
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Comment from Hotel Management
Aug 26, 2019
by Super 8 Management
Dear Anonymous,
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Willits. It is always a pleasure to receive positive feedback.
I am particularly pleased that you found our rooms clean and comfortable with the right amenities for your stay with us. We appreciate the feedback and are looking for ways to improve our complimentary continental breakfast. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
5 out of 5
Nice bathroom, nice hot shower. No protein at breakfast bar, as a diabetic, I would have appreciated hard boiled eggs or a meat option. My husband however was happy with the waffles and yogurt.
Posted by a verified traveler on Aug 1, 2019
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Comment from Hotel Management
Aug 2, 2019
by Super 8 Management
Dear Anonymous,
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Willits. It is always a pleasure to receive positive feedback.
I am particularly pleased that you found our rooms clean and comfortable with the right amenities for your stay with us. We appreciate your ideas for our complimentary continental breakfast and are looking into new choices to better meet our guests needs. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
5 out of 5
Very very clean, inside and out. The staff were very attentive .
Posted by a verified traveler on Jul 7, 2019
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Comment from Hotel Management
Jul 11, 2019
by Super 8 Management
Dear Anonymous,
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Willits. It is always a pleasure to receive positive feedback.
I am particularly pleased that you found our rooms clean and comfortable with the right amenities for your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
1 out of 5
The lady who checked us in had no idea what she was doing. I already paid through Travelocity and she charged me again. I looked at my credit card and booking receipt from Travelocity, showing her that I had already paid the month previously. She refused to give me my money back until the managers returned at 5:00. I explained that we had reservations at another facility for 5 and would not be around most of the night. I also explained that the cash I just paid her was meant for our trip, not for re-payment of a bill already paid. I also explained I would most likely need the cash for our trip. She still refused. So I contacted Travelocity who issued me a refund on my credit card. Then, on Travelocity we had booked one room with one king and one queen. We received a room with two queens. When I questioned the receptionist she stated “they have no rooms with a king”. So with 3 children and no king bed we requested a roll away bed, to which she rudely and dismissively stated they had none. I will NEVER come here again.
Posted by a verified traveler on Dec 17, 2018
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Comment from Hotel Management
Dec 20, 2018
by Super 8 Management
Dear Anonymous,
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Willits. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, and I am saddened to hear that your stay with us was not a pleasant as it should have been. As I read your review I have noticed a few misunderstandings in the booking for our hotel. It sounds like you wanted to book 1 Room with one King Bed and another room with 2
queen beds. We do have bed types for Kings as well as Queens. Our Kings are 1 Bed and our Queens are 2 Bed so we understand how this got confused. Our hotel unfortunately does not offer roll away beds and we do apologize. OTA do give you option of paying at check in as well as when the reservation was made and we again do apologize for the confusion with the OTA and payment. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3 out of 5
Consistent
Pros:Free Internet, Quiet
Cons:Poor breakfast
This place always has great service and a clean room. Every once and a while they have a slip up (once they assigned me a dirty room) but they correct the mistake with swift efficiency.
Posted by Gnomlvr on Dec 10, 2012
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1 out of 5
One star is too kind (heck "fleabag" is too kind!)
Are the non-scathing reviews from relatives or drunk people? Bottom line: Avoid this hotel like the plague! I was told this was the best available place to stay in the area, so stayed thinking I had no choice (I did - the BW is very nice!). When I opened the door to my room, I felt I had entered he11: the bed spread appeared to be from the 1970s (and laundered just as recently); the sickening-blue blanket was not only paper thin but covered in yellow- and brownish stains; the heater left the room so cold I could see my breath and slept with chattering teeth the entire night, too afraid to cover myself with that nasty spread; I found curly hairs on the sheets (not my own); there was no water pressure at all; I awoke in the middle of the night to ants crawling across my face; and the list goes on. When I checked out the following morning, I was running late, what with my new case of pneumonia and all, so I didn't check out before going to my job site. When I returned in was only 11:45am -- only 45 mins after the 11am check-out -- and the hotel refused to not charge me for the second night's stay. Seriously, how the hotel has avoided being shut down by the health inspector, I have absolutely no clue... but believe me when I tell you, you do NOT want to stay here!!
Posted by RonOfKs on Mar 8, 2012
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4 out of 5
we have stayed here a couple of times
Pros:Close restaurants, Quiet
Cons:Poor breakfast
nice & quiet
beds are a little hard
small continental breakfast
Plenty of nearby places to eat and a SaveMart
Posted by businesstraveler20102011 on Apr 14, 2011
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2 out of 5
Cheaply Constructed - Noisy
I usually stay at another property in Willits, but they were full. So I tried out this hotel. It is too close to Hwy - and because is cheaply constructed, very noisy. I heard noise from people up and down stairwell, I heard noise from cars whizzing by! The breakfast was very cheap - and I felt I was being monitored on what I took and how much I took. I travel on business over 100 nights per year, so I definitely am picky about where I stay and what features I look for.
Super 8 by Wyndham Willits offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Super 8 by Wyndham Willits also features a garden and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Willits hotel.
44 guestrooms or units
Continental breakfast (free)
Business facilities
Self-service laundry
Front desk (24 hours)
Garden
Smoking in designated areas
Family Friendly Amenities
Outdoor pool
Free WiFi
Laundry facilities
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Sacramento, CA (SMF-Sacramento Intl.) (235.1 km / 146.1 mi)
Parking: Free self parking
Room Amenities
Super 8 by Wyndham Willits offers 44 accommodations with air conditioning. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access.
Television
Cable channels
Microwave
Air conditioning
Connecting rooms available
Food & Drink
Guests are served free continental breakfast daily.
Nearby Activities
An outdoor pool and a spa tub are on site.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Hotel Names
SUPER 8 MOTEL WILLITS
SUPER 8 WILLITS
Super 8 Willits Hotel
Super 8 Wyndham Willits Hotel
Super 8 Wyndham Willits
Willits Super Eight
Willits Super 8
Super Eight Willits
Super 8 by Wyndham Willits Hotel
Super 8 by Wyndham Willits Willits
Super 8 by Wyndham Willits Hotel Willits
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
