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Hotel Palace Inn

3.0 star property
3-star hotel near Marimba Park

Choose dates to view prices

Photo gallery for Hotel Palace Inn

Relax by the pool surrounded by lush palm trees and the hotel's modern architecture.
Enjoy dining at a spacious table with a variety of seating options, including chairs with unique cutouts, amidst a stylish bar area and beautiful artwork.
Workstations and computers line the room, surrounded by a combination of plain and patterned designs.
Enjoy dining in a spacious outdoor setting with tables and chairs arranged for a comfortable experience.
Relax in our welcoming lobby with a comfortable seating area and reception desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
  • Plaza Crystal Shopping Mall
    ‪3 min walk‬
  • Plaza las Americas Shopping Mall
    ‪16 min walk‬
  • Marimba Park
    ‪3 min drive‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪39 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Family Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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Relax by the pool surrounded by lounge chairs and take in the scenic views.

Hilton Garden Inn Tuxtla Gutierrez

Tuxtla Gutierrez
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,002 reviews
$41 nightly
The price is $49
Aug 10 - Aug 11
Total includes taxes and fees
Hilton Garden Inn Tuxtla Gutierrez

About the neighborhood

Tuxtla Gutierrez

In shopping district.Within a 10-minute walk of the hotel, you'll find Plaza Crystal Shopping Mall and Chiapas Convention Center. Cana Hueca Park and Joyyo Mayu Park are also within 2 miles (3 km).

What's nearby

  • Plaza Crystal Shopping Mall - 3 min walk - 0.2 miles
  • Cana Hueca Park - 10 min walk - 0.6 miles
  • Plaza las Americas Shopping Mall - 16 min walk - 0.9 miles
  • Marimba Park - 3 min drive - 1.8 miles
  • Tuxtla Guitierrez Central Square - 4 min drive - 2.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 55 min drive

Restaurants

  • ‪Chili's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Nachos - ‬5 min walk
  • ‪Hamburguesas & Hot Dogs de Jardines - ‬3 min walk
  • ‪Macdonald's Galerias - ‬5 min walk

About this property

Hotel Palace Inn

3-star hotel near Marimba Park
Hotel Palace Inn offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Palace Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tuxtla Gutierrez hotel.

  • 83 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Palace Inn offers 83 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Similar properties

Relax in our spacious lobby, featuring a comfortable seating area and easy access to the outdoors.

City Express by Marriott Tuxtla Gutierrez

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 797 reviews
$43 nightly
The price is $51
Aug 8 - Aug 9
Total includes taxes and fees
City Express by Marriott Tuxtla Gutierrez

Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Inn

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

How close is Hotel Palace Inn to the airport?

Hotel Palace Inn is 24.2 mi (55-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Palace Inn?

As of Jul 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Palace Inn on Jul 21, 2025 start from $40.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Palace Inn have an airport shuttle?

Airport shuttle services are not available at Hotel Palace Inn.

Does Hotel Palace Inn offer free breakfast?

Hotel Palace Inn does not offer free breakfast.

Is there a casino at Hotel Palace Inn?

No, there is no casino at this hotel.

What time is check-in at Hotel Palace Inn?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Palace Inn?

This hotel offers free self parking.

Does Hotel Palace Inn have a pool?

Hotel Palace Inn features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hotel Palace Inn have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Palace Inn have a spa?

There are no spa services available at this hotel.

How close is Hotel Palace Inn to downtown Tuxtla Gutierrez?

Hotel Palace Inn is 1.5 mi away from Tuxtla Gutierrez.

Hotel Palace Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 242 out of 457 reviews
Rating 8 - Good. 128 out of 457 reviews
Rating 6 - Okay. 41 out of 457 reviews
Rating 4 - Poor. 21 out of 457 reviews
Rating 2 - Terrible. 25 out of 457 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Huahua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado de la habitación hace mucho ruido y las instalaciones de la habitación son muy malas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único negativo es que las habitaciones son algo antiguas. Les hace falta renovarlas. Pero la atención del personal, la limpieza, la ubicación del Hotel y los negocios cercanos lo compensan sobremanera. Soy un cliente satisfecho y regresaré al hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Carlos

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and very nice.

It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.
Stayed 2 nights in Jan 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Great Pool

A great hotel and great value for money. This is a hotel that is very popular with Mexicans. It has an excellent swimming pool, a good restaurant and is centrally located. The rooms are basic but have everything needed. I would stay here again. The only issue was that the internet is slow,
Great pool.
Stayed 2 nights in Nov 2022

4/10 Poor

Freddy

Stayed 2 nights in Mar 2022

6/10 Okay

Maximino

Liked: Staff & service
Disliked: Property conditions & facilities
Room was noisy … no window screens therefore mosquitos in the room, roaches in the restroom
Stayed 2 nights in Mar 2022

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says there is a shuttle to the airport, but there is a charge, and it is cheaper to take a taxi.
Stayed 1 night in Mar 2022

8/10 Good

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal

Nice facilities, clean, pleasant environment and kind staff. Overall a good deal. I would go back for a short-term stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for one night

The place is ok not as the pictures are shown it was clean but the pool was ok. Location was great in front of a big mall. Ok to stay for a night. Stayed there because I was flying out to San Diego
Stayed 1 night in Jun 2021

8/10 Good

Giang

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but description for hotel was wrong

The description of hotel says parking is free but when we came they charged us $35usd
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

*

Las instalaciones exteriormente estan muy bonitas y cuidadas :) En cuanto a los cuartos les falta mucho mantenimiento, necesitas entregar tu credencial para que te puedan prestar una plancha, la cama un poco dura y ruidosa cada que te mueves aunque sea un poco
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Really clean. Really friendly and knowlegeable staff
Stayed 2 nights in Nov 2019

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Never going back
Stayed 1 night in Jul 2019

10/10 Excellent

Maricella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

roque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a convenient location , friendly people. Nice little restaurant
Stayed 2 nights in Apr 2019

8/10 Good

Desarrollo humano

Stayed 3 nights in Apr 2025

2/10 Terrible

Luis Eliseo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Pésimo servicio.

Me cobraron media habitación, por pasarme unos minutos. No me dieron recibo y ni siquiera por pagar media habitación me iban a dejar quedarme hasta las 7 o 7:30 PM. Solo mencionaron que hasta las 5pm; nos mencionaron que se nos iba a dar sin cambio de sábanas y no se haría la limpieza de la misma. Tampoco mencionaron la hora que se vencía la habitación. El piso de la habitación estaba sucio, con polvo.
Stayed 1 night in Apr 2025

10/10 Excellent

José Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2025

10/10 Excellent

lino

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No esta mal sin embargo si es molesto que la linea del hotel no servia, tenia que bajar hasta el restaurante para ordenar comida. Solo colocaron un papel higiénico.
Stayed 1 night in Mar 2025