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Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Property class: 3
3-star hotel near Museo de la Marimba

Choose dates to view prices

Photo gallery for Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Terrace/patio
Property video
Exterior
32-inch TV with satellite channels
Standard Room | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000
  • Place, Marimba Park
    ‪3 min walk‬
  • Place, San Marcos Cathedral
    ‪10 min walk‬
  • Place, Tuxtla Guitierrez Central Square
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪83 min drive‬

Room options

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(26 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Tuxtla Gutierrez

Heart of Tuxtla Gutierrez.Within a 15-minute walk of the hotel, you'll find Museo de la Marimba and San Marcos Cathedral. Also, Tuxtla Guitierrez Central Square is within half a mile (1 km) and Plaza las Americas Shopping Mall is within 2 miles (3 km).

What's nearby

  • Marimba Park - 3 min walk - 0.2 miles
  • Bicentennial Park - 5 min walk - 0.3 miles
  • Museo de la Marimba - 5 min walk - 0.3 miles
  • San Marcos Cathedral - 10 min walk - 0.6 miles
  • Tuxtla Guitierrez Central Square - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 41 min drive

Restaurants

  • ‪el taco loco - ‬4 min walk
  • ‪Pillo's - ‬3 min walk
  • ‪Comida China Bambú - ‬3 min walk
  • ‪Los Limones Taquería - ‬1 min walk
  • ‪Café San Carlos - ‬5 min walk

About this property

Hotel Del Carmen en el centro de Tuxtla Gutiérrez

3-star hotel near Museo de la Marimba
There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Del Carmen en el centro de Tuxtla Gutiérrez . The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Tuxtla Gutierrez hotel is smoke free.

  • 37 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Del Carmen en el centro de Tuxtla Gutiérrez offers 37 accommodations with complimentary newspapers and irons/ironing boards. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: MXN 350 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 550 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: MXN 350 for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Del Carmen Tuxtla Gutierrez
Hotel Del Carmen
Hotel Del Carmen Tuxtla Gutierrez
Hotel Carmen Tuxtla Gutierrez
Carmen Tuxtla Gutierrez
Hotel Del Carmen
Hotel Del Carmen en el centro de Tuxtla Gutiérrez
Hotel Del Carmen en el centro de Tuxtla Gutiérrez Hotel

Frequently asked questions

How close is Hotel Del Carmen en el centro de Tuxtla Gutiérrez to the airport?

Hotel Del Carmen en el centro de Tuxtla Gutiérrez is 21.1 mi (41-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Del Carmen en el centro de Tuxtla Gutiérrez on Apr 21, 2026 start from $44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Del Carmen en el centro de Tuxtla Gutiérrez have an airport shuttle?

Hotel Del Carmen en el centro de Tuxtla Gutiérrez offers an airport shuttle 24 hours a day, on request, for a charge of MXN 550 per vehicle, one-way.

Does Hotel Del Carmen en el centro de Tuxtla Gutiérrez offer free breakfast?

Hotel Del Carmen en el centro de Tuxtla Gutiérrez offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

No, there is no casino at this hotel.

What time is check-in at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Del Carmen en el centro de Tuxtla Gutiérrez ?

This hotel offers free self parking.

Does Hotel Del Carmen en el centro de Tuxtla Gutiérrez have a pool?

Hotel Del Carmen en el centro de Tuxtla Gutiérrez does not have a pool.

Does Hotel Del Carmen en el centro de Tuxtla Gutiérrez have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Del Carmen en el centro de Tuxtla Gutiérrez have a spa?

There are no spa services available at this hotel.

How close is Hotel Del Carmen en el centro de Tuxtla Gutiérrez to downtown Tuxtla Gutierrez?

Hotel Del Carmen en el centro de Tuxtla Gutiérrez is 0.4 mi away from Tuxtla Gutierrez.

Hotel Del Carmen en el centro de Tuxtla Gutiérrez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 523 reviews
Rating 8 - Good. 163 out of 523 reviews
Rating 6 - Okay. 53 out of 523 reviews
Rating 4 - Poor. 17 out of 523 reviews
Rating 2 - Terrible. 9 out of 523 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Franklin Dale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks everyone!
Stayed 1 night in Jan 2026

10/10 Excellent

Salvador, Cabazon

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean place also good food
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Stayed 2 nights in Dec 2025

10/10 Excellent

Veri Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very good staff
Stayed 2 nights in Dec 2025

10/10 Excellent

jeff

Stayed 2 nights in Dec 2025

6/10 Okay

Guillermo

Stayed 1 night in Nov 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean only the bathroom had mold but breakfast was so good you have choices and they cook in the moment . I reported the bathroom mold to be fixed but overall good specially the close to the zocalo center.
Stayed 1 night in Nov 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay here. The room was spotless and well looked after, and the shower had great water pressure, which was a big plus. The staff were friendly and welcoming, making the whole experience more pleasant. Breakfast was included – it was fairly simple, but more than enough to start the day. Overall, a comfortable stay with good value for money. I’d happily come back.
Breakfast included
Stayed 1 night in Sep 2025

8/10 Good

Salvador

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
i have stayed at the Hotel del Carmen annually for many years on my trips to another location in Chiapas. They are always welcoming. When my schedule permits, I enjoy their breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

GABRIEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado a sólo unas cuadras de la plaza la marimba , el personal muy amable y las instalaciones muy limpias
Stayed 2 nights in Jul 2025

8/10 Good

Celestino

Liked: Cleanliness, staff & service, property conditions & facilities
overall very good service. attentive staff and very friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Brizzetth

Liked: Cleanliness
Stayed 4 nights in May 2025

2/10 Terrible

Xiomara

Disliked: Cleanliness, property conditions & facilities
Do NOT stay here !!! Horrible experience. Staff were very rude. Did not provide breakfast (“included” with my room). Very loud- you can hear everything from your room. Lights do not turn off at night, it’s very hard to go to sleep. Rooms are small and dirty.
Stayed 4 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien ubicado a 2 cuadras del parque de la marimba, donde encontrarán varios restaurantes y tiendas para artesanías así como cafés, marimba de miércoles a domingo creo empieza a las 6 pm, también hay un autobús doble (double decker) con excursión alrededor de Tuxtla que sale de este mismo parque. La habitación está sencilla pero limpia y con aire acondicionado, el staff fue muy agradable y nos ayudó mucho. El desayunó buffet es muy rico y varía todos los días aunque no tiene muchos platillos para escoger, pero es más que suficiente. También está cerca del centro de Tuxtla y otros parques para turistear si les gusta caminar, definitivamente regresaremos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very accommodating to our needs during our stay!
Stayed 6 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Elsa

Traveled with partner
I liked the location. Walking distance to the plaza. The plaza has many restaurants, music and lots going on in the evening. Purchased our stay through “ Expedia”. NO breakfasts included. 🤔. Something to verify. Laundering right next door👍. Hotel room pretty small but was “ok”. Nice towels. Beds were fine. Small bathroom. Small TV. Nice sitting /common area in lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. It was perfect for my frist night in Chiapa. The staff was friendly and helpful and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Raquel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

GABRIELA

Stayed 2 nights in Dec 2024

10/10 Excellent

nelsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable and good location, the staff were friendly
Stayed 1 night in Nov 2024

8/10 Good

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024