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Hotel Haven

5.0 star property
5-star luxury hotel near Kauppatori Market Square

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Photo gallery for Hotel Haven

Exterior
Lobby
Dining
Courtyard
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Unioninkatu 17, Helsinki, 00130
  • Kauppatori Market Square
    ‪1 min walk‬
  • Helsinki Cathedral
    ‪6 min walk‬
  • Stockmann
    ‪8 min walk‬
  • Helsinki (HEL-Vantaa)
    ‪25 min drive‬

Room options

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Balmuir Suite

Balmuir Suite | Minibar, in-room safe, desk, laptop workspace

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.6 out of 10
Exceptional
(43 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Helsinki

Etelainen District stay.You'll be steps from Kauppatori Market Square and within a 10-minute walk of Helsinki Cathedral with a stay at this Etelainen District hotel. Also, Stockmann is within half a mile (1 km) and Finlandia Hall is within 2 miles (3 km).

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.1 miles
  • Helsinki Cathedral - 6 min walk - 0.3 miles
  • Stockmann - 8 min walk - 0.5 miles
  • Finlandia Hall - 4 min drive - 1.2 miles
  • Olympic Stadium - 7 min drive - 2.0 miles

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 45 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Stadin herkut - ‬3 min walk
  • ‪Scandinavia Cafe - ‬3 min walk
  • ‪Pompier - ‬2 min walk
  • The Cock

About this property

Hotel Haven

5-star luxury hotel near Kauppatori Market Square
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hotel Haven. Parking is available for a fee.

This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Haven offers 137 accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Pay movies
  • Smart TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

How close is Hotel Haven to the airport?

Hotel Haven is 12.5 mi (45-min drive) away from the Helsinki-Vantaa Airport (HEL) airport, the closest popular airport to the property.

Does Hotel Haven have an airport shuttle?

Airport shuttle services are not available at Hotel Haven.

How close is Hotel Haven to the beach?

This hotel is 2.1 mi (13-min drive) from Hietaniemi Beach.

Does Hotel Haven offer free breakfast?

Free breakfast isn’t provided at Hotel Haven, but buffet breakfast is offered for a fee of EUR 30 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Haven?

No, there is no casino at this hotel, but Grand Casino Helsinki (11-min walk) is nearby.

What time is check-in at Hotel Haven?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Hotel Haven?

Free parking is not available at this hotel. Self parking is available for EUR 39 per night.

Does Hotel Haven have a pool?

Hotel Haven does not have a pool.

Does Hotel Haven have a restaurant?

Yes, there are 3 restaurants on site.

Does Hotel Haven have a spa?

There are no spa services available at this hotel.

How close is Hotel Haven to downtown Helsinki?

Hotel Haven is 0.5 mi away from Helsinki.

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1004 reviews
Rating 8 - Good. 238 out of 1004 reviews
Rating 6 - Okay. 51 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the room.

Loved the hotel. Everything about the stay was perfect.
Stayed 3 nights in Mar 2025

8/10 Good

SHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Haven is a lovely hotel at the waterfront of Helsinki, and near the market. I would highly recommend the food hall right across the street in the old historic building, however, it is only open at lunchtime and not for dinner. I had both a Superior and a Grande Deluxe room. The grand deluxe room is bigger and has an extra sofa. It also has a beautiful bathroom with a large shower and no bathtub. If you prefer a bath tub, as I do, then you may be better off in the less expensive superior room. The only other significant difference with the two rooms is that you have an Espresso maker in the grand deluxe, and only a kettle in the superior room. I will add that my grand deluxe room was quieter because it faced the courtyard whereas the superior room was facing the street and I could hear some noise from the trucks going by.. I was at the hotel for two nights on a group tour and breakfast was included. The breakfast was very nice. I also came a day early before my group tour, and that is why I had the grand deluxe room. I checked in on a Saturday night and the hotel Haven website indicates that you are entitled to Sunday brunch if you stay over on a Saturday night. However, they would not honour that and said that because I booked through Expedia, I would have to pay extra for the brunch. This did not seem fair to me and I think that it should be clearly stated both on there I Prefer website and on the Expedia website.
Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Staff & service, amenities
Staff were very pleasant and nice. The area location was also very convenient. The room was a bit outdated and looks a bit more rundown than in pictures.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anastasija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is a cosy and stylish place to stay. It is set in a beautiful historical building that adds a unique charm to the whole experience. Very nicely decorated, lots of lovely sitting spots in the lobby. It’s in a prime spot by the harbour, and the restaurant overlooks the waterfront and some historical buildings too. The atmosphere is calm and welcoming, perfect for unwinding after a day out. The rooms are really spacious and comfy with a nice mix of classic and modern design. One of the highlights is the buffet breakfast served with plenty of options including healthy foods, fresh smoothies, and local pastries.
Stayed 4 nights in Apr 2025

10/10 Excellent

Catherine Lynn, Mint Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is THE place to stay in Helsinki, bar none. I have had the privilege of staying in five star hotels around the world, and this experience blew me away. The location, breakfast options (for vegans- an entire menu!), beautiful rooms, and fabulous atmosphere, HH exemplifies first class service and style. Centrally located, one is steps away from the tram station to travel the city, and short distance from the main railway station. Close to major attractions, shops, restaurants and the harbor. A perfect place to stay in the heart of the city, and I cannot wait to return. Thank you HH for making our experience in Finland that much more memorable! Kippis!
Stayed 6 nights in Apr 2025

10/10 Excellent

K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Superb hotel in every respect. Warm and efficient welcome, rooms were luxurious and very comfortable, and a small fault in bathroom was very quickly repaired. Weekend queue for breakfast was unexpected but it was worth the wait. Fantastic location and id definitely stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven in Helsinki !

We have stayed at the Haven a number of times, and it has always been an enjoyable experience. Great location, ever helpful reception team, well appointed and comfortable rooms, a cozy bar to meet friends or colleagues, and the breakfasts always tasty. We’ll be back…
Stayed 5 nights in Mar 2025

10/10 Excellent

soyun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great breakfast, however the static electricity is so bad in the room that we could hardly touch anything without getting shocked, let alone brush our hair!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Horace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable rooms bathrooms. Excellent location in the heart of the city, restaurants, and many attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

A wonderful hotel, brilliantly located by the harbour - and real warmth from all the staff
Stayed 1 night in Mar 2025

8/10 Good

Niladri

Traveled with family
Liked: Amenities
This is a standard city hotel with a fantastic location. Should not be more than 3 star. The toiletries are very good. Mattress was okay, but pillows very soft. Breakfast was below average continental spread and you have to pay extra for hot food. House keeping poor and there was a foul smell from sewer as soon as you enter the room and this was eventually sorted on our last day of stay. Staff at Reception was helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in city which allowed easy access to siteseeing by foot. Many restaurants are also close. Room is large and bed is comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia, Signal Hill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The registration staff was great in helping us in our airport issue. The rooms are nice and the linen are yummy.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, centrally located place!

Amazing! Wonderful place! Lovely people. Perfect location...close to everything!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a povely room, convenient for everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Emily

Liked: Staff & service, room comfort

Improvements needed!

Overall it was good and we slept well in the end which is the main thing. However: - We couldn’t use the aircon as it smelled very strongly of sewage - considering the main purpose of a hotel room is to sleep, we were surprised how bright everything was. There seemed to be some kind of safety light in the bathroom which we couldn’t turn off and this illuminated our bedroom, there were glowing lights on the light switches, light came in past the edges of the curtains and the fire exit sign had a very bright glow - so difficult to sleep - despite having a bathtub, there were no taps to fill the bath! Meaning we had to fill the bath from the showerhead which took 30mins and by that time, the water had cooled, also not very eco-friendly as we had to run the shower for 30mins. - the shower head also leaned to one side meaning the floor was wet everytime
Stayed 2 nights in Feb 2025

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in procedure, location was excellent to be able to walk bout. Multiple tasty restaurants around. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, and the hotel was lovely. The staff was great--kind and helpful--and the breakfast was great.
Stayed 4 nights in Jan 2025