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Best Western Crystal Palace Hotel

4.0 star property
4-star hotel near Egyptian Museum

Choose dates to view prices

Photo gallery for Best Western Crystal Palace Hotel

Restaurant
Front of property
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room
Lobby
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Via Nizza, 11, Turin, TO, 10125
  • Place, Via Roma
    ‪5 min walk‬
  • Place, Piazza San Carlo
    ‪11 min walk‬
  • Place, Egyptian Museum
    ‪13 min walk‬
  • Airport, Turin (TRN-Turin Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 Twin Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Turin

San Salvario stay.Within a 15-minute walk of this San Salvario hotel, you'll find Egyptian Museum and Susa Valley. Via Roma and Monumento a Edmondo de Amicis are also within half a mile (1 km).

What's nearby

  • Via Roma - 5 min walk - 0.3 miles
  • Piazza San Carlo - 11 min walk - 0.6 miles
  • Egyptian Museum - 13 min walk - 0.7 miles
  • Turin Royal Palace - 19 min walk - 1.0 mile
  • Mole Antonelliana - 3 min drive - 1.4 miles

Getting around

  • Turin Porta Nuova Station - 4 min walk
  • Porta Nuova Station - 4 min walk
  • Turin International Airport (TRN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Old Wild West - ‬3 min walk
  • ‪Sol Levante Fusion - ‬2 min walk
  • ‪Greek Food Lab - ‬2 min walk
  • ‪Rossopomodoro - ‬1 min walk

About this property

Best Western Crystal Palace Hotel

4-star hotel near Egyptian Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

WiFi is free in public spaces. A health club, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western Crystal Palace Hotel. For a fee, parking is available.

This 4-star Turin hotel is smoke free.

  • 60 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Crystal Palace Hotel offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Premium satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Turin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Uncovered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 30-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 20 per night
  • Nearby parking fee: EUR 25 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and Barclaycard. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin

Frequently asked questions

How close is Best Western Crystal Palace Hotel to the airport?

Best Western Crystal Palace Hotel is 11 mi (26-min drive) away from the Turin International Airport (TRN) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Crystal Palace Hotel?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Best Western Crystal Palace Hotel on Nov 2, 2025 start from $119.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Crystal Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Crystal Palace Hotel.

Does Best Western Crystal Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Crystal Palace Hotel, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Best Western Crystal Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Crystal Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Crystal Palace Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does Best Western Crystal Palace Hotel have a pool?

Best Western Crystal Palace Hotel does not have a pool.

Does Best Western Crystal Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Crystal Palace Hotel to downtown Turin?

Best Western Crystal Palace Hotel is 0.8 mi away from Turin.

Reviews

Best Western Crystal Palace Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 306 out of 702 reviews
Rating 8 - Good. 302 out of 702 reviews
Rating 6 - Okay. 77 out of 702 reviews
Rating 4 - Poor. 9 out of 702 reviews
Rating 2 - Terrible. 8 out of 702 reviews

Reviews

4/10 Poor

Michael

Traveled with family
I told reception several times the air conditioning did not work and no one did a thing about it. Even after they had told me they addressed it.
Stayed 1 night in Jul 2025

8/10 Good

Felino

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Near the train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Shirley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Inez

Stayed 1 night in Jun 2025

2/10 Terrible

Kim

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Air conditioning kept shutting off, smoking inside the hotel, gym didn’t open until 8am, and housekeeper refusing to leave my room and insisted it was the wrong room.
Stayed 4 nights in May 2025

10/10 Excellent

yazmin alicia

Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Property conditions & facilities, room comfort
Excellent location, very clean, good breakfast, very good customer service
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We had 2 queen beds and a balcony. Our room was gorgeous. High ceilings, balcony, very large bathroom. So comfortable here. All staff at the front desk were helpful and friendly. We were able to store our luggage after check out. This is an amazing location literally a walk across the street to Porta Nuova. So convenient, with easy walking to everything. Such great restaurants in the area. We loved our time in Torino. Thank you so much.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in great location near porta nuova train station and the receptionist are very helpfull
Stayed 2 nights in Feb 2025

8/10 Good

STANKO, Bratislava

Traveled with family
Liked: Cleanliness, staff & service, amenities
MOre security in via Nizza!
Stayed 2 nights in Feb 2025

10/10 Excellent

LUCIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Liang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, right by the train station, friendly staff, very clean. Top notch European hotel!!
Stayed 1 night in Jan 2025

8/10 Good

Walid

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is authentic palace like a hotel , need to improve furniture conditions to be more updated
Stayed 1 night in Dec 2024

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buon hotel. Colazione spettacolari, pulizia delle camere ineccepibile. Solo un problema il primo giorno con il condizionatore che non funzionava subito riparato dopo il reclamo. Staff veramente geltile. L'unica pecca che è vicino alla stazione che di notte diventa veramente pericoloso. 8/10 solo per la location altrimenti sarebbe stato un 10/10.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Conveniently located.
Stayed 1 night in Aug 2024

6/10 Okay

MICHAEL

Traveled with family
Liked: Cleanliness
The hotel is in a good position in the city centre close to the main railway station. The area is not the best, although we never felt unsafe. Unfortunately on one evening we were unable to get drinks at the bar as there was no bar staff, although it was just after 10pm, and the bar should have been open until 11pm. The air conditioning in the bedroom was quite noisy and didn't work very well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Inez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was perfect for my family of four. Had good options for shopping and restaurants, walking distance.
Stayed 1 night in Jun 2024

8/10 Good

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

VIVIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with American Standards
Stayed 3 nights in May 2024

10/10 Excellent

Raful E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff was outstanding, very clean. my rooms wi-fi was pretty much not existent since i was the last room of the hallway(314) which was a real bummer. other than that some shady characters like to hang out within the street of the hotel next to the terminal, but had 0 issues.

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First in Turin and this hotel checked all the boxes for an enjoyable stay.
Stayed 3 nights in Apr 2024