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Hotel Description

4.5-star luxury hotel near Citygate Outlets

Oceanside stay

Stay at this Tung Chung hotel and you'll be within half a mile (1 km) of Citygate Outlets and 2 miles (3 km) of Tung Chung New Development Ferry Pier. Also, Tung Chung Fort is within 2 miles (3 km) and AsiaWorld-Expo is within 6 miles (10 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Enjoy the 24-hour health club and perks like free WiFi. You'll appreciate the sauna, poolside bar, and laundry facilities.

Free WiFi, comfy beds

The 218 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include 24-hour room service, minibars, and LED TVs with cable channels.

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$140* Per night/room Mar 14 - Mar 15

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds, Non Smoking, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Double Bed, Non Smoking, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

About the Sheraton Hong Kong Tung Chung

Location 9 Yi Tung Road, Lantau Island, Tung Chung,

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to February 28 2021 (dates subject to change):

  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Property Features

Sheraton Hong Kong Tung Chung offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the pool bar. Public spaces have free WiFi. Event space at this hotel measures 15801 square feet (1468 square meters) and includes conference space. A sauna, tour/ticket assistance, and an arcade/game room are also featured at the luxury Sheraton Hong Kong Tung Chung. Parking is available for a fee. This 4.5-star Tung Chung hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 15801 sq ft of conference space
  • 1468 sq m of conference space
  • Built in 2020
  • Bar by the pool
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Tung Chung Station (2.1 km / 1.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Hong Kong Tung Chung offers 218 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Egyptian cotton linens
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Lobby Lounge - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Cafe Lantau - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Sunset Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Kayaking nearby
  • Boat tours nearby

Spa Services

Sheraton Spa has 2 treatment rooms. Services include deep-tissue massages, Thai massages, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Deep tissue massage
  • Minimum age to access spa is 18
  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers, arriving from outside of China, Macao, and Taiwan, who are required to quarantine for 21 days after arriving in Hong Kong. You may be asked to provide evidence of this prior to arrival.

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers, arriving from outside of China, Macao, and Taiwan, who are required to quarantine for 21 days after arriving in Hong Kong. You may be asked to provide evidence of this prior to arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 330.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 251 for adults and HKD 125 for children (approximately)
  • Covered self parking fee: HKD 480 per day
  • Covered valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 330.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hong Kong Tung Chung Hotel
  • Sheraton Hong Kong Tung Chung Tung Chung
  • Sheraton Hong Kong Tung Chung Hotel Tung Chung

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.