You'll be within half a mile (1 km) of Citygate Outlets and 2 miles (3 km) of Tung Chung New Development Ferry Pier with a stay here. Lantau North Country Park and Tung-O Ancient Trail are also within 2 miles (3 km).
Multiple dining options
This smoke-free hotel includes 3 restaurants, an outdoor pool, and a fitness center. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the seasonal outdoor pool and perks like free WiFi and a free airport shuttle.
Free wired Internet, LCD TVs
The 440 soundproofed guestrooms offer free wired Internet and 24-hour room service. LCD TVs come with satellite channels, and other amenities include minibars and coffee/tea makers.
Mar 21, 2020 by Jeffrey Ho
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Manager
Apr 10, 2018 by Daniel McKeown
Dear L.Ann, Thank you for your review and please accept my apologies for the poor restaurant experience. I have shared this with my restaurant and kitchen teams as this level of service certainly does reach a basic level of hospitality. Once again thank you for the constructive feedback and rest assured that it has been shared for improvement. Sincerely, Daniel McKeown Resident Manager
Jan 5, 2018 by Novotel Citygate
Dear Guest, Thank you for your review and positive comments around location. In regards to the WiFi it is complimentary for our members and I would encourage you to become a member to ensure the benefits. I can assure you that the hotel invests a lot of money every year in upgrading and maintaining our systems. I do hope that we can welcome you back to enjoy the benefits of being a member. Novotel Citygate
The following facilities are closed seasonally each year. They will be closed from December 2 to March 31:
Due to COVID-19, this property’s food and beverage options may be limited.
Novotel Citygate Hong Kong offers its guests an outdoor pool, a fitness center, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4790 square feet (445 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 4-star Tung Chung hotel is smoke free.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.
Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.