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4.5 out of 5

"Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only ba ... " More

By a verified traveler on Thu 05 Sep 2019

Hotel Description

3.5-star boutique hotel near Tulum National Park

City center stay

Your stay at this Tulum City Center hotel places you within 2 miles (3 km) of Tulum National Park and Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 3 miles (5 km).

Outdoor pool

An outdoor pool is featured at this hotel, along with free self parking. WiFi in public areas is free. A garden is also provided.

Free WiFi, kitchenettes

The individually decorated guestrooms offer free WiFi and hair dryers. Other amenities include kitchenettes, furnished balconies, and LED TVs with digital channels.

Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palms Tulum Condo ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palms Tulum Condo

Everyone (1) Couples (1)
4 out of 5
Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.

Posted by on Sep 5, 2019

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5 out of 5

Unexpected Surprise

After being used to the usual small hotel rooms we were pleasantly surprised by the spacious living/dining area, large bedroom and ample bathroom/shower area at the Palms Tulum Luxury Hotel. There was also an open balcony and everything was not only clean but looked almost new. The check-in desk is in an open-air lobby and always staffed by very helpful and courteous personnel. Coffee and cookies are always available. The pool is in the same lobby area and taxis are always available just outside the door. Because the floors are stone tile and the walls and ceilings are cement the noise within the rooms echoes more than if there was carpet, however, in a sandy environment the ability to have spotless floors makes this small distraction worth it. You are within blocks of most of the activity in Tulum; abundant shops and restaurants staffed by salespeople much less aggressive than in other Mexican tourist areas. A $5.00USD taxi fare will get you to the beach (which is beautiful by the way.)

Posted by , from Quincy, IL on Dec 9, 2015

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Property Features

Palms Tulum Condo offers its guests an outdoor pool and complimentary bicycles. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. The boutique Palms Tulum Condo also features multilingual staff and a garden. Self parking is free. This 3.5-star Tulum hotel is smoke free.

  • 9 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2013
  • Towels for the beach
  • Poolside lounge chairs
  • Staff is multilingual
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (117.2 km / 72.8 mi)
  • Property shuttles: Airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Palms Tulum Condo offers 9 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and bidets. This Tulum hotel provides complimentary wireless Internet access. 32-inch LED televisions come with digital channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony (furnished)
  • Separate bedroom
  • Dining room
  • Sitting area
  • LED television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Bidet
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 500 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Palms Tulum Condo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash.

  • Private entrance
  • No elevators
  • Service animals not allowed
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 700 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2520 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MXN 500 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms Hotel Tulum
  • Palms Luxury
  • Palms Luxury Hotel
  • Palms Luxury Hotel Tulum
  • Palms Tulum
  • Palms Tulum Hotel
  • Palms Tulum Luxury
  • Palms Tulum Luxury Hotel
  • Tulum Luxury
  • Tulum Luxury Hotel
  • Palms Luxury Condo Hotel
  • Palms Tulum Condo Hotel
  • Palms Tulum Condo Tulum
  • Palms Tulum Condo Hotel Tulum

You should know

  • Palms Tulum Condo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.