10/10 Excellent
Krystal
Jan 31, 2026
Exemplary hotel. The staff are wonderful and you get a friendly welcome as soon as you check in. The beach area is well looked after (always raking away seaweed) & the palms are beautiful- unlike many beach clubs close by which look unkempt and piled high with seaweed. This area really makes the hotel. It has a jungle/authentic feel rather than a soulless resort & with great service & very beautiful. The rooms are immaculately clean, & you can hear the sea all the time which I love. Brekfast is amazing, very generous with lots of veg & vegan options too, smoothies etc & can be brought to your room or beach even for no extra cost. Food & drink is a little pricey- but you are on Tulum beach. Cocktails are great w daily happy hour. Thank you to Teo, David, Diego, Aldo & Jorge for their friendly service. And for reception who helped by printing off some documents for me. I also had a great massage at the spa, although it ran short by around 10/15 minutes. This is my only complaint really.
There’s live music next door every night at ziggys & the hotel is walkable to lots of restaurants, both high end and more laid back taco spots. This is my second visit and I will no doubt return. Gracias!




Krystal
Stayed 1 night in Jan 2026



































