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Azul Tulum by GuruHotel

3.5 star property
3.5-star hotel near Tulum Mayan Ruins

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Photo gallery for Azul Tulum by GuruHotel

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Apartment, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Apartment, 2 Bedrooms | Balcony
Property entrance
Apartment, 2 Bedrooms | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Sayil, Mza. 32, Lt. 1, Calle Ixchel, Tulum, QROO, 77760
  • Tulum National Park
    ‪4 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪49 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Garden View

Studio, 1 King Bed with Sofa bed, Garden View | View from room

Studio, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 3 Bedrooms

Deluxe Penthouse, 3 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Penthouse, 3 Bedrooms

  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living room | 32-inch flat-screen TV with digital channels, TV, pay movies

Deluxe Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Apartment, 1 King Bed

In-room dining

Luxury Apartment, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Tulum

Zama stay.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Dos Aguas Park and Hospital de Tulum are also within 2 miles (3 km).

What's nearby

  • Tulum National Park - 4 min drive - 2.0 miles
  • Las Palmas Public Beach - 7 min drive - 2.9 miles
  • Tulum Beach - 7 min drive - 3.7 miles
  • Playa Paraiso - 8 min drive - 3.3 miles
  • Tulum Mayan Ruins - 8 min drive - 3.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Mercado Tulum - ‬13 min walk
  • ‪Rossina Cafe - ‬8 min walk
  • ‪La Parrillada Tulum - ‬13 min walk
  • ‪Pescaderia Estrada - ‬13 min walk
  • ‪Safari Comedor Zama - ‬7 min walk

About this property

Azul Tulum by GuruHotel

3.5-star hotel near Tulum Mayan Ruins
There's a snack bar/deli on site. Public spaces have free WiFi. Azul Tulum by GuruHotel offers its guests an outdoor pool and a children's pool. A rooftop terrace, a library, and barbecue grills are also featured at Azul Tulum by GuruHotel. Self parking is free.

This 3.5-star Tulum hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • No smoking on site
Azul Tulum by GuruHotel offers 21 air-conditioned accommodations with safes and complimentary toiletries. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Children's pool
  • Hiking/biking trails
  • Library
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Azul Tulum Aparthotel
Azul Tulum
Azul Tulum by GuruHotel Hotel
Azul Tulum by GuruHotel Tulum
Azul Tulum by GuruHotel Hotel Tulum

Frequently asked questions

How close is Azul Tulum by GuruHotel to the airport?

Azul Tulum by GuruHotel is 26.3 mi (45-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Azul Tulum by GuruHotel have an airport shuttle?

Azul Tulum by GuruHotel offers an airport shuttle.

How close is Azul Tulum by GuruHotel to the beach?

This hotel is 3.5 mi (11-min drive) from Tulum Beach and 3.5 mi (15-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Azul Tulum by GuruHotel offer free breakfast?

Azul Tulum by GuruHotel does not offer free breakfast.

Is there a casino at Azul Tulum by GuruHotel?

No, there is no casino at this hotel.

What time is check-in at Azul Tulum by GuruHotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Azul Tulum by GuruHotel?

This hotel offers free self parking.

Does Azul Tulum by GuruHotel have a pool?

Azul Tulum by GuruHotel features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Azul Tulum by GuruHotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Azul Tulum by GuruHotel to downtown Tulum?

Azul Tulum by GuruHotel is 0.7 mi away from Tulum.

Azul Tulum by GuruHotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 288 reviews
Rating 8 - Good. 57 out of 288 reviews
Rating 6 - Okay. 23 out of 288 reviews
Rating 4 - Poor. 9 out of 288 reviews
Rating 2 - Terrible. 15 out of 288 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ernest

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum is ok

Nice place
Stayed 2 nights in Feb 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i love the rooms, kitchen area and access to the roof. Its was exactly as the pictures. The staff was very kind and they waited for us because we got lost and got to the hotel really late. I would definitely stay here next time. When i go with my family and friends. I really recommend.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant for a family of 4

Stayed 3 nights in Dec 2023

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness
This is not a hotel; this is more like an AIRBNB property. No staff available in front desk if you have an issue.
Stayed 1 night in Nov 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and cool (I visited in August so this was very important). There’s no restaurant and not a lot within walking distance, that’s my only complaint.
Stayed 2 nights in Aug 2023

10/10 Excellent

Destiny

Traveled with group
Front desk staff was amazing
Stayed 3 nights in Jul 2023

10/10 Excellent

Damaris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The place is a bit isolated which was actually quite nice because it was quiet. There are lots of shops and restaurants just a short drive away. The pool is small but nice. The rooms are a good size. We stayed in a one bedroom with a kitchen which was very convenient! The beds are firm but still comfortable. We enjoyed the stay for sure!
Stayed 7 nights in Jul 2023

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, highly recommend!

Have stayed at Azul a few other times, always great experiences including this last one with the exception of some guest from Argentina or South America that were loud and noisy, children running around inside hallways and parents did not control them. It would be nicer to put signs that read to be mindful of other guest that are also staying and to keep voice down. I understand we paid , they paid but hotels needs to make sure everything is satisfied. My daughter-in-Law had a terrible migraine that hearing all that did not hel!
Stayed 2 nights in Jul 2023

8/10 Good

Rosenda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property is Great, just too far from Center!
Stayed 1 night in Mar 2023

10/10 Excellent

Pickhler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Qining

10/10 Excellent

Alisha

10/10 Excellent

HaiMei

10/10 Excellent

Giselle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, amazing friendly and helpful staff! Anything we needed we simply contacted the front desk and they were always so happy to help. Selene was so incredibly sweet and even offered to make reservations for us any time we wanted to go out for dinner, she gave us great recommendations and we are so grateful for Eve she did to make our stay PERFECT
Stayed 4 nights in Nov 2022

10/10 Excellent

Grace

Stayed 1 night in Nov 2022

10/10 Excellent

Michaele, Brooklyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience customer service was excellent. The apt was clean kept and spacious and quiet and pretty lavish I would definitely recommend and would absolutely return no complaints market nearby stores nearby bicycles in the hotel and the property is just gorgeous
Stayed 2 nights in Oct 2022

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Azul Tulum. Great staff, nice room, and central to everything. We shall return..
Stayed 8 nights in Aug 2022

8/10 Good

Jovany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with your basic needs. Great price. Would have like to have a small refrigerator in room, and staff working the upstairs rooftop pool and bar.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jheny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos ficar hospedados nesse hotel. Tudo muito limpo, organizado, silencioso e com uma bela vista.
Stayed 4 nights in Jul 2022

10/10 Excellent

Gloria

Stayed 5 nights in Jun 2022

2/10 Terrible

Justin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If this hotel had negative stars rating that’s what this hotel deserves. Completely ruined my trip from when i walked into the hotel till i left this hotel. We traveled to Tulum Mexico with another couple i booked the “luxury suite” nothing luxury at all HAHA. The other couple booked a king bedroom. As soon as we walked into the hotel when we arrived the receptionist said “are you sure you’re staying here” “it doesn’t seem like you’re the right fit for us” as he said it rudely with a look on his face. At this point i wanted to leave and book another hotel but i already paid in full so i was stuck at this point. The hotel was very outdated and dirty. The last day we were there we rented bikes and rode the bike to the ancient ruins to check it out. We double locked the bikes that the hotel provides us locks for. When we got back to the bike rack the bikes were stollen. We took a taxi back to the hotel the hotel manager named Yerald was waiting outside for us and was extremely rude and yelling saying “where are my bikes” “you need to pay me for the bikes” before i even said anything i thought this was weird like he already knew “what happened” HAHA. I told him bikes were stollen” he said “I don’t care about your sob story you pay me 1500$ US dollars or I’m calling the police and you’re going to jail”. Literally didn’t give me a chance to explain what happened just yelled and threatened us. This hotel was extremely disappointing an ruined our trip. This place should be shutdown!!
Stayed 3 nights in May 2022

6/10 Okay

Josselin

It was a little spooky, and not as lively as i thought.
Stayed 3 nights in May 2022