10/10 Excellent
Taylor
Feb 8, 2026
Liked: Cleanliness, staff & service, amenities
Taylor
Stayed 3 nights in Feb 2026
ARKA TULUM
4.0 star property
4-star adults-only hotel near Tulum Mayan Ruins
Choose dates to view prices
Photo gallery for ARKA TULUM
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Restaurant
Explore the area
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760
- Dos Aguas ParkPlace, Dos Aguas Park2 min walk
- Hospital de TulumPlace, Hospital de Tulum6 min walk
- Jaguar ParkPlace, Jaguar Park4 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)46 min drive
Room options
View all photos for Deluxe Villa, Garden View
Deluxe Villa, Garden View
- Garden view
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Villa, Pool View
Deluxe Villa, Pool View
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
Tulum
City center stay.You'll be steps from Dos Aguas Park and within a 10-minute walk of Hospital de Tulum with a stay at this Tulum City Center hotel. Hunab Lifestyle Center and Jaguar Park are also within 2 miles (3 km).
What's nearby
- Dos Aguas Park - 2 min walk - 0.1 miles
- Hospital de Tulum - 6 min walk - 0.4 miles
- Hunab Lifestyle Center - 4 min drive - 1.1 miles
- Jaguar Park - 4 min drive - 1.1 miles
- Cenote Calavera - 4 min drive - 1.6 miles
Getting around
- Tulum Intl. Airport (TQO) - 46 min drive
Restaurants
- Las Margaritas - 2 min walk
- Wang Tulum - 3 min walk
- Raw Love - 2 min walk
- La Fourneé - 2 min walk
- Charlie's - 2 min walk
About this property
ARKA TULUM
4-star adults-only hotel near Tulum Mayan Ruins
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
An outdoor pool, spa services, and a terrace are also featured at ARKA TULUM. Free self parking is available.
This 4-star Tulum hotel is smoke free.
- 11 guestrooms or units
- Continental breakfast (free)
- Front desk (24 hours)
- Tour and ticket information
- Concierge
- Terrace
- Garden
- No smoking on site
- Bar or lounge
- Dining venue
ARKA TULUM offers 11 air-conditioned accommodations with private pools and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- Free continental breakfast available daily 7:30 AM to 11:30 AM
- A bar/lounge
- A restaurant
Things to do
- Designer stores
- Outdoor pool
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Smooth flooring in room
- Well-lit path to entrance
Room amenities
Entertainment
- Private pool
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Bathrobes
- Hair dryer
- Outdoor shower
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
More
- Air conditioning
- Fan
- Individual decor
- Individual furnishings
- Laptop workspace
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at ARKA TULUM
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cleaning fee: USD 15 per accommodation, per night
- Sanitation services: USD 3 per night
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Pets and service animals are not allowed on site.
Frequently asked questions
How close is ARKA TULUM to the airport?
ARKA TULUM is 26 mi (46-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does ARKA TULUM have an airport shuttle?
Airport shuttle services are not available at ARKA TULUM.
How close is ARKA TULUM to the beach?
This hotel is 4 mi (16-min drive) from Tulum Beach and 4.1 mi (20-min drive) from Playa Paraiso. Don't forget your sunscreen!
Does ARKA TULUM offer free breakfast?
ARKA TULUM offers free continental breakfast every day from 7:30 AM to 11:30 AM.
Is there a casino at ARKA TULUM?
No, there is no casino at this hotel.
What time is check-in at ARKA TULUM?
Check-in start time: 3:00 PM; Check-in end time: anytime.
Is there free parking at ARKA TULUM?
This hotel offers free self parking.
Does ARKA TULUM have a pool?
ARKA TULUM features an outdoor pool.
Does ARKA TULUM have a restaurant?
Yes, there is a restaurant on site.
Does ARKA TULUM have a spa?
This hotel doesn't have a spa, but it does offer massages.
How close is ARKA TULUM to downtown Tulum?
ARKA TULUM is 0.1 mi away from Tulum.
ARKA TULUM Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 4 reviews
10 - Excellent
4
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Will
Traveled with group
Dec 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal hotel . The staff is hands down the best. I was able to check in early.
The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt:
The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online.
It’s jungle-ly vibe but not too secluded.
Will
Stayed 1 night in Dec 2025
10/10 Excellent
Antonia
Traveled with partner
Jan 19, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat.
Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden.
Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein.
Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.
Antonia
Stayed 7 nights in Jan 2026
10/10 Excellent
Victor
Traveled with partner
Oct 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato limpieza amavilidad de todo el personal100 de 100
Victor
Stayed 5 nights in Oct 2025