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ARKA TULUM

4.0 star property
4-star adults-only hotel near Tulum Mayan Ruins

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Photo gallery for ARKA TULUM

Outdoor pool
Deluxe Villa, Garden View | Premium bedding, in-room safe, individually decorated
Reception
Outdoor pool
Deluxe Villa, Garden View | Premium bedding, in-room safe, individually decorated

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪2 min walk‬
  • Place, Hospital de Tulum
    ‪6 min walk‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Deluxe Villa, Garden View

Deluxe Villa, Garden View | Premium bedding, in-room safe, individually decorated

Deluxe Villa, Garden View

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, Pool View

Deluxe Villa, Pool View | Premium bedding, in-room safe, individually decorated

Deluxe Villa, Pool View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

City center stay.You'll be steps from Dos Aguas Park and within a 10-minute walk of Hospital de Tulum with a stay at this Tulum City Center hotel. Hunab Lifestyle Center and Jaguar Park are also within 2 miles (3 km).

What's nearby

  • Dos Aguas Park - 2 min walk - 0.1 miles
  • Hospital de Tulum - 6 min walk - 0.4 miles
  • Hunab Lifestyle Center - 3 min drive - 1.1 miles
  • Jaguar Park - 4 min drive - 1.1 miles
  • Cenote Calavera - 5 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Wang Tulum - ‬3 min walk
  • ‪La Fourneé - ‬2 min walk
  • ‪El Pollo Bronco - ‬3 min walk
  • ‪Raw Love - ‬2 min walk
  • ‪Las Margaritas - ‬2 min walk

About this property

ARKA TULUM

4-star adults-only hotel near Tulum Mayan Ruins
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and a terrace are also featured at ARKA TULUM. Free self parking is available.

This 4-star Tulum hotel is smoke free.

  • 11 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
ARKA TULUM offers 11 air-conditioned accommodations with private pools and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • Private pool

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ARKA TULUM

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is ARKA TULUM to the airport?

ARKA TULUM is 26 mi (46-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at ARKA TULUM?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at ARKA TULUM on Jun 1, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ARKA TULUM have an airport shuttle?

Airport shuttle services are not available at ARKA TULUM.

How close is ARKA TULUM to the beach?

This hotel is 4 mi (16-min drive) from Tulum Beach and 4.1 mi (20-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does ARKA TULUM offer free breakfast?

ARKA TULUM offers free continental breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at ARKA TULUM?

No, there is no casino at this hotel.

What time is check-in at ARKA TULUM?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at ARKA TULUM?

This hotel offers free self parking.

Does ARKA TULUM have a pool?

ARKA TULUM features an outdoor pool.

Does ARKA TULUM have a restaurant?

Yes, there is a restaurant on site.

Does ARKA TULUM have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages.

How close is ARKA TULUM to downtown Tulum?

ARKA TULUM is 0.1 mi away from Tulum.

ARKA TULUM Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 7 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough about how awesome this place and their staff was! Especially fern, jay and Maurilio! Lovely time! Clean and relaxing and beautiful
Stayed 6 nights in May 2026

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities
Room was spotless & beautiful. Had a very cozy vibe. The staff were amazing, very fast with any requests. The grounds are beautiful. Also had a private pool in our suite. The outdoor shower was great. Did not want to leave here
Stayed 1 night in Feb 2026

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities
I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!
Stayed 3 nights in Feb 2026

10/10 Excellent

Will

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal hotel . The staff is hands down the best. I was able to check in early. The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt: The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online. It’s jungle-ly vibe but not too secluded.
Stayed 1 night in Dec 2025

10/10 Excellent

Edgar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel attentionné et serviable. Petit déjeuner de qualité. Hôtel bien situé, au calme, piscine magnifique, jacuzzi privé, un coin de paradis.
Stayed 2 nights in May 2026

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat. Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden. Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein. Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.
Stayed 7 nights in Jan 2026

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato limpieza amavilidad de todo el personal100 de 100
Stayed 5 nights in Oct 2025