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The Westin La Paloma Resort and Spa

4-star property
3800 E Sunrise Dr, Tucson, AZ 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 16 Travelocity Reviews

"Excellent customer service, clean, and relaxing! We had a great stay and will be returning again soon. " More

By a verified traveler on Sat 25 Jul 2020

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel with 3 outdoor pools

In suburbs

At this Tucson hotel, you'll be within 3 miles (5 km) of Finger Rock Trail and 6 miles (10 km) of Joesler Village. St. Phillips Plaza and The Mini Time Machine Museum of Miniatures are also within 6 miles (10 km).

27-hole golf course

This smoke-free hotel features a golf course, a full-service spa, and 4 restaurants. There's fun for all ages with a children's club and a children's pool, and supervised childcare is an added bonus. Enjoy the 3 outdoor pools and free perks like WiFi in public areas and an area shuttle.

Comfy beds, WiFi

The 487 guestrooms feature comforts like pillowtop beds and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include balconies, 24-hour room service, and LED TVs with digital channels.

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max
$149* Per night/room Nov 8 - Nov 9

Room, 1 King Bed, Balcony, Golf View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Balcony, Golf View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Balcony, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Balcony, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin La Paloma Resort and Spa ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin La Paloma Resort and Spa

Everyone (10) Couples (1) Family (4)
4 out of 5

Posted by on Sep 6, 2020

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Comment from Hotel Management

Sep 11, 2020 by Trevor Curran

Thank you for staying with us at The Westin La Paloma. We are grateful for your review. We hope to have a chance to greet you for another guest experience in the future. Sincerely, Trevor Curran—General Manager

5 out of 5
Excellent customer service, clean, and relaxing! We had a great stay and will be returning again soon.

Posted by , from Tucson, AZ on Jul 25, 2020

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Comment from Hotel Management

Jul 27, 2020 by Trevor Curran

We are honored by your comments about your recent experience. Your desire to return is the highest compliment from you as our guest, and thank you for sharing your excellent feedback. We look forward to your next stay. Sincerely, Trevor Curran—General Manager

5 out of 5

Posted by on Jun 28, 2020

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Comment from Hotel Management

Jun 29, 2020 by Trevor Curran

We’re delighted to find we went above and beyond in providing the best experience possible for you. Your feedback will be celebrated by all associates. We hope your future travel will bring you back to us for another memorable stay. Sincerely, Trevor Curran—General Manager

5 out of 5

Posted by on Jun 12, 2020

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Comment from Hotel Management

Jun 12, 2020 by Trevor Curran

Thank you for your superb review. We are very delighted you enjoyed your stay at The Westin La Paloma. If you are ever in Tucson, we hope to have a chance to welcome you again. Sincerely, Trevor Curran—General Manager

4 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Trevor Curran

Thank you for sharing your positive experience with us. We are very glad you enjoyed your recent stay, and truly grateful for your feedback. If you are ever in Tucson, it would be a privilege to welcome you again. Sincerely, Trevor Curran—General Manager

5 out of 5
Very pretty property. Staff very nice. Room is spacious and bed very comfortable.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 26, 2020 by H.W

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Our room was pretty far from the lobby but I didn't mind the walk.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Trevor Curran

Thank you for your excellent review. Our main lobby, guestroom buildings, pool areas, and fitness center are connected by landscaped walkways so our guests may experience a variety of desert plants and spectacular views. We are inspired by your comment and very glad you enjoyed your stay. Our front drive associates are always available to assist our guests throughout the property. We hope to have a chance to welcome you for another pleasant visit in the future. Sincerely, Trevor Curran—General Manager

3 out of 5
Great location and the room was nice but the carpet needs replacing and that's true of lobby. I'm coming back; however you really need to renovate all outside areas. Really dirty and unclean especially elevators.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 1, 2019 by Tim Norman

Thank you for your review. We appreciate you taking a moment to share your feedback about your recent experience. We are happy to know you enjoyed our location, and regret the items you mentioned which fell short of expectations. Your comments have been brought to the attention of our Director of Housekeeping so we may address these issues promptly. We are grateful you intend to return in the future, and we look forward to the privilege of welcoming you for a more excellent stay. Sincerely, Tim Norman—General Manager

5 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Tim Norman

Thank you for taking a moment to share your outstanding review. Your wonderful feedback about your enjoyable experience is inspiring for our entire team. We hope to have an opportunity to welcome you for another excellent stay in the future. Sincerely, Tim Norman—General Manager

5 out of 5

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 6, 2019 by Tim Norman

Thank you for your review. Your feedback is a gift to our entire team. We are grateful you let us know you enjoyed your recent experience at our resort. We hope you might choose to return, and give us the privilege of welcoming you for another excellent stay in the future. Sincerely, Tim Norman—General Manager

About the The Westin La Paloma Resort and Spa

Location 3800 E Sunrise Dr, Tucson, AZ 85718

Property Features

As a guest of The Westin La Paloma Resort and Spa, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this hotel measures 12089 square feet (1123 square meters) and includes conference space. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly The Westin La Paloma Resort and Spa. A free area shuttle within 3.0 mi is available. For a fee, parking is available. This 4-star Tucson hotel is smoke free.

  • 487 guestrooms or units
  • 4 dining venues
  • 12089 sq ft of conference space
  • 1123 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 10
  • Free area shuttle
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tucson Intl. Airport (TUS) (26.8 km / 16.7 mi)
  • Property shuttles: Free area shuttle within 3.0 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin La Paloma Resort and Spa offers 487 accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature down comforters. A pillow menu is available. LED televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, and hair dryers. This Tucson hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

AZuL Restaurant Lounge - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sabinos Pool Bar Grill - This bar is located by the pool and specializes in American cuisine. Open daily.

Montigo Patio - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Contigo Latin Kitchen - This restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Espresso Sunrise - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby

Spa Services

Red Door Spa has 18 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, facials, and manicures and pedicures.

The spa is open daily.

  • Deep tissue massage
  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Shuttle service
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paloma Resort
  • Westin Paloma
  • Westin Paloma Resort
  • Westin Paloma Resort Tucson
  • The Westin La Paloma Tucson
  • The Westin La Paloma Resort and Spa Hotel
  • The Westin La Paloma Resort and Spa Tucson
  • The Westin La Paloma Resort and Spa Hotel Tucson

You should know

  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.