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4.5 out of 5

"Loved the modern decor & overall vibe of the Tuxon " More

By a verified traveler on Wed 16 Jun 2021

Hotel Description

3.5-star Art Deco hotel near Tucson Convention Center

Downtown Tucson stay

Your stay at this Downtown Tucson hotel places you within 2 miles (3 km) of Tucson Convention Center and Fox Theatre. El Tiradito Wishing Shrine and Garden of Gethsemane are also within 2 miles (3 km).

Poolside dining

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at the poolside bar and enjoy perks like free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 112 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include Netflix, minibars, and room service.

Room, 2 Twin Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$99* Per night/room Aug 5 - Aug 6

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Twin Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Tuxon Hotel, Tucson, a Member of Design Hotels ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Tuxon Hotel, Tucson, a Member of Design Hotels

Everyone (2) Family (1)
5 out of 5

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 17, 2021 by Rhiannon Harke

Thank you for your positive feedback!

5 out of 5
Loved the modern decor & overall vibe of the Tuxon

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jul 17, 2021 by Rhiannon Harke

I'm happy to hear that, thank you for staying with us.

5 out of 5
Adorable, clean, modern, excellent staff!

Posted by on May 17, 2021

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Comment from Hotel Management

May 17, 2021 by Christina

Thank you so much!

3 out of 5
First of all, this is a unique and fun property with great decor and vibe. The staff is super-friendly and seemed to lean forward in wanting to make for a good experience. It has been recently renovated and the changes are all for the better. Now for the not-so-good. There is a major disconnect in something as simple as getting a room cleaned. The first full day we returned to the room and it had not been serviced. Staff said we should have been asked at check-in whether or not we wanted daily service. The default is that the rooms are NOT routinely cleaned and serviced. OK, lesson learned. Next morning, we advised front desk we wanted room cleaned, told the housekeeping staff we wanted it cleaned, and left a hanger on the door requesting cleaning. imagine our surprise when returning in the evening, NO SERVICE again! And this was not one room, but TWO. Management was apologetic and responsive (offered a comp for beverages). Not sure why the disconnect, but management really needs to fix this. We also noted that trash left on stairs was not routinely cleaned up, and tables were not routinely cleaned. If asked, staff was quick to respond, but shouldn't have to ask. Again, this is issue with management, not attitude of staff. I would still recommend staying here for a Tucson visit, as I think these problems will be ironed out. Bottom line: highly recommended, but don't assume rooms will be cleaned/towels refreshed, etc.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 14, 2021 by Sue L.

Hello, and thank you so much for the feedback. On behalf of our entire team, we sincerely apologize for your experience with housekeeping and the debris you saw during your visit. Rest assured that we've fixed the housekeeping issue going forward. Despite your experience with housekeeping, thank you so much for the positive comments. Our goal is to provide every guest an exceptional visit. Please come back soon. We'd like to provide you with that exceptional visit!! Happy travels!

About the The Tuxon Hotel, Tucson, a Member of Design Hotels

Location 960 South Freeway Rd, Tucson, AZ 85745

Property Features

The Tuxon Hotel, Tucson, a Member of Design Hotels offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Tuxon Hotel, Tucson, a Member of Design Hotels. Free self parking is available. A complete renovation of The Tuxon Hotel, Tucson, a Member of Design Hotels was completed in May 2020. This Art Deco Tucson hotel is smoke free.

  • 112 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tucson Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

The Tuxon Hotel, Tucson, a Member of Design Hotels offers 112 air-conditioned accommodations with minibars and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Netflix
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Designer toiletries
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

The Pool Bar at The Tuxon - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 12.00 per person (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Tuxon
  • The Tuxon Hotel, Tucson, a Member of Design Hotels Hotel
  • The Tuxon Hotel, Tucson, a Member of Design Hotels Tucson
  • The Tuxon Hotel, Tucson, a Member of Design Hotels Hotel Tucson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.